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OpenText AI Operations Management vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
OpenText AI Operations Management improves implementation speed by 30%, offering potential 90% efficiency with specific integrations and procedures.
Sentiment score
7.6
Veeam Data Platform boosts efficiency with reduced backup times, disaster recovery, cost savings, scalability, and high user satisfaction.
 

Customer Service

Sentiment score
5.1
OpenText AI Operations customer service is praised, but technical support faces mixed reviews due to efficiency and expertise inconsistencies.
Sentiment score
7.4
Users appreciate Veeam support's efficiency and documentation, though some face slow responses and communication issues in non-English regions.
OpenText goes out to bring the right people to answer any inquiries I have.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
 

Scalability Issues

Sentiment score
7.4
OpenText AI Operations Management excels in scalability and adaptability for managing complex infrastructures and varying data sources.
Sentiment score
7.5
Veeam Data Platform offers scalable, cost-efficient solutions with flexible cloud deployment and integration, suiting diverse enterprise requirements.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
6.9
OpenText AI Operations Management is stable and reliable, though improvements and better documentation are needed for some modules.
Sentiment score
7.9
Veeam Data Platform provides stable, reliable operations, with minor issues mainly due to external factors, praised for ease and backup confidence.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

OpenText AI Operations Management needs scalability, modern interface, better integration, improved automation, and streamlined licensing and support.
Veeam Data Platform needs enhancements in server support, licensing, integration, interface, performance, reporting, and data protection.
Splunk is more business-friendly due to its prettier interface.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
 

Setup Cost

OpenText AI Operations Management offers flexible pricing but can be complex and costly, requiring careful evaluation for smaller companies.
Enterprise users find Veeam cost-effective with competitive pricing, flexible licensing, and savings over competitors despite recent price increases.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
I believe it is not expensive; it's the regular price.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
 

Valuable Features

OpenText AI Operations offers integration, automation, centralized management, flexibility, scalability, and improved transparency for efficient alert handling.
Veeam Data Platform offers efficient data recovery, integration, and monitoring tools for optimized virtual environments and disaster recovery.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
The most important aspect of this platform is data security with immutable data in the storage.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
29th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
48
Ranking in other categories
Event Monitoring (8th), IT Operations Analytics (12th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
425
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of July 2025, in the Cloud Monitoring Software category, the mindshare of OpenText AI Operations Management is 0.4%, up from 0.2% compared to the previous year. The mindshare of Veeam Data Platform is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Powerful data integration, comprehensive automation, and hybrid compatibility
The data lake is a very powerful feature within OpenText Operations Bridge. It can integrate with any BI tool to collect AI data and perform a variety of functions. It offers hybrid compatibility and supports desktop application customization and cloud integration. Another essential capability is server automation, which became significantly easier with the software appliance for deployment. This solution also provides role-based access that enhances data privacy and security.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
12%
Computer Software Company
10%
Non Profit
7%
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
The only aspect I find lacking in OpenText Operations Bridge is more aesthetic. The dashboards from OpenText Operations Bridge, when compared to those from Splunk, are less visually appealing. Splu...
What is your primary use case for Micro Focus Operations Bridge?
We use OpenText Operations Bridge ( /products/opentext-operations-bridge-reviews ) more from an event correlation perspective. We do not use it for pure monitoring since we have other monitoring to...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
Veeam Backup & Replication, Veeam ONE
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about OpenText AI Operations Management vs. Veeam Data Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.