OpenText AI Operations Management and Veeam Data Platform compete in the IT management and backup solutions sector. Veeam Data Platform appears to have the upper hand due to its ease of use, cost-effectiveness, and quick restore capabilities, as noted in various sections.
Features: OpenText AI Operations Management is equipped with features like scalability, integration with HPE products, and flexible configuration. It excels in event correlation, network monitoring, and service delivery across tiers. Veeam Data Platform offers intuitive wizards, seamless virtual machine integration, reliable backup, and instant recovery procedures, which users find beneficial for backup and instant recovery tasks.
Room for Improvement: OpenText AI Operations Management could improve its scalability and third-party integration and simplify the setup process. Users have encountered difficulties in managing performance settings and correlation, as well as high costs. Veeam Data Platform is noted for needing enhanced cloud integration, better reporting, improved hybrid environment support, and flexible licensing options.
Ease of Deployment and Customer Service: OpenText AI Operations Management is mostly deployed on-premises and in hybrid cloud configurations. Users report varied experiences with technical support, highlighting improvements with dedicated teams but challenges with offshore support. Veeam Data Platform focuses on similar deployment environments with generally positive customer service feedback, although quicker support responses and better integration documentation are desired.
Pricing and ROI: OpenText AI Operations Management is considered expensive, with complex licensing perceived as a challenge, though substantial ROI is noted due to automation. Veeam Data Platform stands out with affordable pricing, offering both perpetual and subscription models, and is praised for transparent licensing and predictable costs, which enhance its appeal. Organizations recognize Veeam for its cost-effective backup solutions.
OpenText goes out to bring the right people to answer any inquiries I have.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
Splunk is more business-friendly due to its prettier interface.
Additional features expected in the next release to make it even better, most parts are on the way, and the AI integration should be improved.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 0.9% |
| OpenText AI Operations Management | 0.5% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 216 |
| Midsize Enterprise | 99 |
| Large Enterprise | 138 |
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
Veeam Data Platform is designed for modern data management, providing secure backups, intelligent data insights, and resilience. It ensures data is protected, recoverable, and manageable across complex environments, supporting business continuity effectively.
Veeam Data Platform stands out with its robust capabilities in data protection, orchestrated recovery, and efficient management. It offers a simple interface while ensuring data security and availability, which is critical for businesses. The platform's compatibility with virtual machines, databases, and applications across VMware, Hyper-V, and cloud environments makes it a versatile choice for backup and disaster recovery strategies. Users gain confidence from its performance, from secure backups to facilitating effective infrastructure monitoring.
What are the key features of Veeam Data Platform?Veeam Data Platform is widely implemented by industries needing robust disaster recovery plans and data management solutions. It is particularly valuable in environments utilizing hybrid cloud solutions, protecting mission-critical workloads, and ensuring business continuity. Businesses leverage its capabilities to safeguard data integrity and facilitate long-term retention through efficient infrastructure management.
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