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OpenText AI Operations Management vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.
Sentiment score
7.4
Veeam Data Platform reduces backup time, management efforts, and costs, offering quick ROI through efficiency and uptime improvements.
 

Customer Service

Sentiment score
5.1
OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.
Sentiment score
7.4
Veeam Data Platform receives high praise for effective support, despite some communication challenges and occasional slow response outside business hours.
OpenText goes out to bring the right people to answer any inquiries I have.
Data Platforms Manager at a media company with 5,001-10,000 employees
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
Product Line Manager at a tech consulting company with 11-50 employees
Most cases are handled perfectly.
Applications section Head at Raya Integration
I would rate their technical support a 10 out of 10.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Managing Director at INT/box GmbH
 

Scalability Issues

Sentiment score
7.4
OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.
Sentiment score
7.5
Veeam Data Platform is scalable, adaptable, and suitable for diverse environments, with some cost concerns on additional licenses.
The stability and scalability depend on architectural considerations and the company's specific situation.
Product Line Manager at a tech consulting company with 11-50 employees
It involves acquiring additional licenses as needed.
Solutions Architect at a comms service provider with 10,001+ employees
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
Associate Technical Specialist at a consultancy with 10,001+ employees
In order to scale Veeam Data Platform, we have to pay a lot more money.
L3 Infrastructure Engineer at Specsavers
 

Stability Issues

Sentiment score
6.9
OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.
Sentiment score
7.8
Veeam Data Platform is praised for high stability, reliability, quick issue resolution, and continuous improvement through updates.
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Product Line Manager at a tech consulting company with 11-50 employees
There are no issues with stability in Veeam Data Platform.
Solutions Architect at a comms service provider with 10,001+ employees
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
Associate Technical Specialist at a consultancy with 10,001+ employees
 

Room For Improvement

OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.
Veeam Data Platform needs better integration, speed, support, flexibility, and affordability to meet user demands for large environments.
Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.
Product Line Manager at a tech consulting company with 11-50 employees
Splunk is more business-friendly due to its prettier interface.
Data Platforms Manager at a media company with 5,001-10,000 employees
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
L3 Infrastructure Engineer at Specsavers
Reducing it by 20% would make it more accessible to a broader range of customers.
Solutions Architect at a comms service provider with 10,001+ employees
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Applications section Head at Raya Integration
 

Setup Cost

OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.
Veeam Data Platform offers reasonable pricing with predictable per-CPU socket licensing but can be costly for smaller businesses.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
Data Platforms Manager at a media company with 5,001-10,000 employees
I don't consider the price expensive given its importance.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
A reduction of 20% in the current cost would make the solution more attractive to clients.
Solutions Architect at a comms service provider with 10,001+ employees
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Applications section Head at Raya Integration
 

Valuable Features

OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.
Veeam Data Platform offers ease of use, fast backups, reliable restores, seamless integration, and comprehensive insights for versatile backup strategies.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
Data Platforms Manager at a media company with 5,001-10,000 employees
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
Product Line Manager at a tech consulting company with 11-50 employees
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Solutions Architect at a comms service provider with 10,001+ employees
The most important aspect of this platform is data security with immutable data in the storage.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.
L3 Infrastructure Engineer at Specsavers
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
20th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (7th), IT Operations Analytics (7th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
430
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. The mindshare of Veeam Data Platform is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform1.0%
OpenText AI Operations Management0.9%
Other98.1%
Cloud Monitoring Software
 

Featured Reviews

reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
9%
Outsourcing Company
7%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
By reviewers
Company SizeCount
Small Business217
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Information Not Available
Find out what your peers are saying about OpenText AI Operations Management vs. Veeam Data Platform and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.