OpenText AI Operations Management vs Riverbed NPM+ comparison

OpenText and Riverbed are both solutions in the Cloud Monitoring Software category. OpenText is ranked #20 with an average rating of 8.0, while Riverbed is ranked #27 with an average rating of 9.0. OpenText holds a 0.9% mindshare in CMS, compared to Riverbed’s 0.6% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 100% of Riverbed users who would recommend it.

OpenText AI Operations Mana...

Read 49 OpenText AI Operations Management reviews

1,868 Views
766 Comparison Views

92% willing to recommend

Riverbed NPM+

Read 2 Riverbed NPM+ reviews

735 Views
353 Comparison Views

100% willing to recommend

OpenText AI Operations Mana...

Riverbed NPM+

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText AI Operations Management and Riverbed NPM+ are competitive products in the network performance monitoring space. OpenText appears more cost-effective with strong support services, whereas Riverbed's advanced features justify its higher price, offering a valuable investment.

Features: OpenText AI Operations Management focuses on predictive analysis and automated insights, catering to proactive network management. It also enhances operational efficiency with strong machine learning capabilities. Riverbed NPM+ specializes in detailed traffic analysis and application performance monitoring, providing comprehensive visibility into network operations. Its integration with various application platforms solidifies its standing in delivering precise network data insights. Furthermore, Riverbed's scalable architecture supports robust network analytics.

Ease of Deployment and Customer Service: OpenText offers straightforward deployment, complemented by responsive and helpful customer service, making it accessible for diverse IT setups. Riverbed NPM+, although slightly more complex in deployment, compensates with a strong technical support team that proves to be reliable for managing complex IT environments effectively. Both companies emphasize user support, ensuring smooth implementation and ongoing maintenance.

Pricing and ROI: OpenText AI Operations Management presents competitive pricing with substantial ROI, attributed to its effective cost structure. This ensures valuable returns for companies seeking cost-effective network management. Riverbed NPM+ commands a higher investment, delivering noticeable ROI due to its enhanced feature set and improved network performance management. Its pricing strategy reflects the comprehensive solutions provided, resulting in significant value over time.

To learn more, read our detailed OpenText AI Operations Management vs. Riverbed NPM+ Report (Updated: December 2025).

Buyer's Guide

OpenText AI Operations Management vs. Riverbed NPM+

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AI Operations Mana...

Ranking in Cloud Monitoring Software

20th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Event Monitoring (7th), IT Operations Analytics (7th)

Riverbed NPM+

Ranking in Cloud Monitoring Software

27th

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (39th)

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. The mindshare of Riverbed NPM+ is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
OpenText AI Operations Management	0.9%
Riverbed NPM+	0.6%
Other	98.5%

Cloud Monitoring Software

Featured Reviews

reviewer2060121

Product Line Manager at a tech consulting company with 11-50 employees

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Satyam Kumar

Senior Technical Engineer at a consultancy with 1-10 employees

Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring

Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The data lake is a very powerful feature within OpenText Operations Bridge."

"The most valuable feature is its ability to integrate with everything."

"The most valuable aspect of Operations Bridge for us is its integration capabilities."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"OpsBridge has good event correlation facilities and root-cause identification algorithms."

"The Performance Manager provides great insight into our systems' performance."

"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."

"The most valuable features of the solution are its grouping scripts and event focus."

More OpenText AI Operations Management pros

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Alluvio Network Performance Management is good for troubleshooting."

Cons

"The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time."

"The solution is overall "heavy", requiring multiple servers, even without HA."

"The latest versions of the service reporting dashboards need improvement, such as service modeling."

"The pricing could be improved."

"The initial setup of this tool is complex for people who lack experience with it."

"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."

"Implementation could be improved."

"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."

More OpenText AI Operations Management cons

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

"Alluvio Network Performance Management is good for troubleshooting."

"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

Pricing and Cost Advice

"The licensing cost for this solution is approximately $1,000 USD."

"The cost is very high."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"Setup costs can be high depending on the partner, but it is worth it."

"It is competitive."

"The tool's pricing is high and I would rate it one out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

Healthcare Company

18%

Financial Services Firm

16%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

No data available

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

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What needs improvement with Micro Focus Operations Bridge?

See all answers

What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

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What is your experience regarding pricing and costs for Alluvio Network Performance Management?

The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....

See all answers

What needs improvement with Alluvio Network Performance Management?

See all answers

What is your primary use case for Alluvio Network Performance Management?

Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...

See all answers

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Compared 8% of the time

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BMC TrueSight vs OpenText AI Operations Management

Compared 7% of the time

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Compared 6% of the time

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Compared 17% of the time

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Compared 15% of the time

IBM SevOne Network Performance Management (NPM) vs Riverbed NPM+

Compared 10% of the time

SolarWinds NPM vs Riverbed NPM+

Compared 9% of the time

LiveNX vs Riverbed NPM+

Compared 9% of the time

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Product Reports

Buyer's Guide

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Buyer's Guide

Network Monitoring Software

January 2026

Download Riverbed NPM+ product report

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

Alluvio Network Performance Management

Overview

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.

Riverbed

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

Information Not Available

Buyer's Guide

OpenText AI Operations Management vs. Riverbed NPM+

December 2025

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