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OpenText Access Manager with Managed Services vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Access Management
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd)
Ping Identity Platform
Ranking in Access Management
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Data Governance (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Mindshare comparison

As of December 2025, in the Access Management category, the mindshare of OpenText Access Manager with Managed Services is 1.7%, up from 0.9% compared to the previous year. The mindshare of Ping Identity Platform is 6.7%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform6.7%
OpenText Access Manager with Managed Services1.7%
Other91.6%
Access Management
 

Featured Reviews

MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.
SV
Senior ServiceNow Developer at Wells Fargo
Generative AI automates access reviews and provides workflow efficiencies
I work with Governance, Risk, and Compliance (GRC), IT Service Management (ITSM), and Customer Service Management (CSM) modules of ServiceNow. My project is related to cybersecurity. I have touched on generative AI and integrations like SOAP APIs. I have used the Ping Identity Platform for seamless…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single sign-on feature is excellent."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"There are lots of options to customize the solution to your needs."
"It's very easy to integrate with applications."
"It is a very stable solution."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It offers robust features and customization options that justify the cost."
"It is a scalable solution...It is a stable solution."
"It's pretty stable as a product."
 

Cons

"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"The application portal could be improved with more options and easier customization."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"Ping Identity Platform must improve its UI since its management console is complicated."
"It requires some expertise to set up and manage."
 

Pricing and Cost Advice

"The price of the solution is average."
"Ping Identity Platform is not very expensive."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"Ping offers flexible pricing that's not standardized."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The platform's value justifies the pricing, especially considering its security features and scalability."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Transportation Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
Financial Services Firm
22%
Manufacturing Company
10%
Retailer
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

No data available
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Ping Identity Platform and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.