

OpenText Access Manager with Managed Services and Ping Identity Platform compete in the identity management and access control market. While Ping Identity Platform holds an advantage with its robust features, OpenText Access Manager excels in customer support and pricing.
Features: OpenText Access Manager includes centralized management, streamlined policy enforcement, and seamless enterprise application integration. Ping Identity Platform offers advanced identity federation, comprehensive single sign-on, and strong authentication capabilities.
Room for Improvement: OpenText Access Manager could enhance its interface, extend integration capabilities, and improve user documentation. Ping Identity Platform may benefit from lower initial costs, refined user experience, and increased flexibility for custom solutions.
Ease of Deployment and Customer Service: OpenText Access Manager is supported by a managed services team facilitating deployment and providing customer support. Ping Identity Platform's cloud-based approach allows for fast deployment with pre-configured templates and strong customer service.
Pricing and ROI: OpenText Access Manager offers a cost-effective solution with scalable options for favorable ROI, especially in large enterprises. Ping Identity Platform requires a higher initial investment but delivers returns through innovative identity solutions and enhanced security.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 6.7% |
| OpenText Access Manager with Managed Services | 1.7% |
| Other | 91.6% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
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