OpenText Access Manager and Ping Identity Platform are key players in the identity and access management sector. OpenText Access Manager holds a slight advantage with its competitive pricing and seamless integration capabilities, while Ping Identity Platform's advanced features make it appealing for security-focused organizations.
Features: OpenText Access Manager offers comprehensive access management, single sign-on, and integration with existing systems. Ping Identity Platform provides a wide range of identity security features, multi-factor authentication, and device management capabilities, offering flexibility and cutting-edge security tools.
Room for Improvement: OpenText Access Manager could enhance its range of customizable options and expand support for cloud-based applications. Additionally, improving system upgradability and documentation accessibility would benefit users. Ping Identity Platform can improve ease of deployment, reduce learning curve complexity, and offer enhanced scalability for high-volume enterprises.
Ease of Deployment and Customer Service: OpenText Access Manager is noted for a straightforward deployment process and efficient customer service, which eases the implementation experience. While Ping Identity Platform may have a more complex installation, its attentive customer service provides detailed support and guidance, ensuring user familiarity over time.
Pricing and ROI: OpenText Access Manager typically presents a more affordable setup cost, offering a quicker ROI, suitable for budget-conscious organizations. Conversely, Ping Identity Platform, with higher initial costs, promises significant returns through its advanced capabilities, appealing more to businesses that prioritize long-term investment in feature-rich solutions.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 7.3% |
| OpenText Access Manager with Managed Services | 1.3% |
| Other | 91.4% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
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