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Opal vs OpenText Identity Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opal
Ranking in User Provisioning Software
10th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (19th), Access Management (21st)
OpenText Identity Manager
Ranking in User Provisioning Software
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Identity Management (IM) (26th), Identity Governance Administration (IGA) (9th)
 

Mindshare comparison

As of October 2026, in the User Provisioning Software category, the mindshare of Opal is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Identity Manager is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
Opal1.1%
OpenText Identity Manager3.3%
Other95.6%
User Provisioning Software
 

Featured Reviews

Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 501-1,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.
GA
IDM Consultant at GCA Consultoria de Informática Ltda
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."
"Identity and access management processes have developed to become automatic and fast."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"It's a solid product, it's a mature product."
"NetIQ Identity Manager is by far the most flexible product available, and the pricing is incredibly good, even if you're not situated in the BeNeLux."
"I would recommend this product, its quite flexible and quick to start with."
 

Cons

"Opal can be improved in some ways."
"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Technical support is average. When it's come to complex issues, it takes longer than expected to solve."
"The user facing interfaces are not too friendly and they are also fairly hard to configure."
"The UI for requesting and approving rights have been a little outdated, however, in the most recent version that has been addressed."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
 

Pricing and Cost Advice

Information not available
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The solution is quite affordable."
"The price of the solution is a bit high and could be reduced."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Educational Organization
11%
Comms Service Provider
11%
Construction Company
8%
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
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Also Known As

No data available
Novell Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Sheetz
Find out what your peers are saying about Opal vs. OpenText Identity Manager and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.