Observer GigaStor vs PRTG Enterprise Monitor comparison

Viavi Solutions and Paessler GmbH are both solutions in the Network Monitoring Software category. Viavi Solutions is ranked #93, while Paessler GmbH is ranked #36 with an average rating of 7.3. Viavi Solutions holds a 0.2% mindshare in NMS, compared to Paessler GmbH’s 0.5% mindshare. Additionally, 100% of Viavi Solutions users are willing to recommend the solution, compared to 87% of Paessler GmbH users who would recommend it.

Observer GigaStor

Read 7 Observer GigaStor reviews

234 Views
178 Comparison Views

100% willing to recommend

PRTG Enterprise Monitor

Read 9 PRTG Enterprise Monitor reviews

411 Views
305 Comparison Views

87% willing to recommend

Observer GigaStor

PRTG Enterprise Monitor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Observer GigaStor and PRTG Enterprise Monitor compete in the network monitoring category. PRTG Enterprise Monitor may have an advantage in larger networks with its scalability and ease of deployment compared to Observer GigaStor's in-depth data analysis features.

Features: Observer GigaStor offers deep packet capture, extensive network traffic analysis, and robust forensic performance capabilities, which provide detailed insights and troubleshooting. PRTG Enterprise Monitor features a scalable sensor-based architecture, flexible customization, and supports a broad range of devices and protocols, making it an all-in-one solution for diverse network environments.

Room for Improvement: Observer GigaStor could enhance its deployment process, simplify its user interface, and reduce hardware dependency to lower setup costs. PRTG Enterprise Monitor might improve by expanding advanced analytics features, increasing data retention capabilities, and enhancing integration with third-party tools.

Ease of Deployment and Customer Service: PRTG Enterprise Monitor provides straightforward deployment with broad platform support, ensuring quick setup. Its customer service is responsive and supportive. Observer GigaStor requires expertise for optimal deployment but offers professional support services to assist with the setup complexity.

Pricing and ROI: Observer GigaStor involves higher initial costs due to hardware requirements, impacting ROI but offering precise analytics for specific needs. PRTG Enterprise Monitor has a flexible pricing model based on sensor count, providing predictable ROI and lower cost of entry, advantageous for varied applications.

To learn more, read our detailed Observer GigaStor vs. PRTG Enterprise Monitor Report (Updated: April 2025).

Buyer's Guide

Observer GigaStor vs. PRTG Enterprise Monitor

April 2025

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Helped 850,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Observer GigaStor

Ranking in Network Monitoring Software

93rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

36th

Average Rating

7.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. The mindshare of PRTG Enterprise Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Moshiur-Rahman Khan

CEO at IOPoint.com

Offers perfect real-time bandwidth monitoring and SNMP functionality

The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers. They should consider a more flexible licensing approach. Furthermore, alignment with customer expectations rather than offering numerous features that are not requested would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

"The product is easy to understand."

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"The product's most valuable feature is network analysis."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

More PRTG Enterprise Monitor pros

Cons

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"The support must be improved."

"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"The licensing policy needs to change."

"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"There could be more security features included in PRTG Enterprise Monitor."

More PRTG Enterprise Monitor cons

Pricing and Cost Advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"The solution is affordable."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor is an expensive product."

"PRTG Enterprise Monitor's pricing is reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

18%

Manufacturing Company

10%

University

13%

Computer Software Company

13%

Educational Organization

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

What do you like most about PRTG Enterprise Monitor?

If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...

See all answers

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I have no idea about the pricing as I am not the sales person. The sales team coordinates these matters.

See all answers

What needs improvement with PRTG Enterprise Monitor?

The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.

See all answers

Comparisons

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Compared 23% of the time

Cisco Nexus Dashboard Data Broker vs Observer GigaStor

Compared 19% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 16% of the time

AppNeta by Broadcom vs Observer GigaStor

Compared 14% of the time

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PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 100% of the time

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Product Reports

Buyer's Guide

Observer GigaStor

April 2025

Download Observer GigaStor product report

Buyer's Guide

Network Monitoring Software

April 2025

Download PRTG Enterprise Monitor product report

Overview

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

Sample Customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

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Buyer's Guide

Observer GigaStor vs. PRTG Enterprise Monitor

April 2025

Free Report: Observer GigaStor vs. PRTG Enterprise Monitor

Find out what your peers are saying about Observer GigaStor vs. PRTG Enterprise Monitor and other solutions. Updated: April 2025.

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