


Sophos Endpoint and Norton Small Business compete in security solutions for IT environments, with data suggesting Norton is favored for its comprehensive features and value for price. Sophos excels in competitive pricing and customer support.
Features: Sophos Endpoint offers advanced threat detection, integrated management tools, and centralized security environment management. Norton Small Business provides easy use, comprehensive protection, and a robust notification system.
Room for Improvement: Sophos Endpoint could enhance feature richness, improve web protection layers, and streamline its AI threat detection. Norton Small Business may need to boost customer support responsiveness, expand technical features for enterprises, and optimize initial deployment strategies.
Ease of Deployment and Customer Service: Sophos Endpoint is praised for simple implementation and exceptional customer service, appealing to organizations needing efficient support. Norton Small Business offers an accessible deployment process, though its support interactions are noted as slightly less responsive.
Pricing and ROI: Sophos Endpoint is recognized for cost-effective solutions and efficient return on investment, suitable for budget-conscious entities. Norton Small Business, despite a higher price point, is valued for its extensive features and potential long-term financial benefits, justifying its cost for those seeking a full spectrum of security solutions.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I rate Sophos support as excellent, giving it a ten out of ten.
I would give customer support a rating of 10 out of 10 because they resolve my problems as soon as possible, and I receive very good, quick support from Sophos.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
If we are using 300 machines and suddenly 10 more people are joining our organization, I will just raise a ticket on Sophos Endpoint and they will increase my 10 endpoint licenses.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Sophos Endpoint is stable in my experience for the past two years.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The cost is reasonable and cheaper than other alternatives.
It is quite affordable; I think the pricing and licensing are reasonable.
The pricing is slightly increased, but it is good because Sophos Endpoint has a lot of features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
Web filtering helps provide protection by allowing me to block unwanted and unauthorized websites from Sophos EPP Suite, which helps prevent unauthorized intrusion, thus keeping our organization servers secure.
With the reseller management, I can manage multiple clients without having to log in to each client.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| Sophos Endpoint | 1.4% |
| Norton Small Business | 1.7% |
| Other | 93.4% |



| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Sophos Endpoint offers centralized management, AI-powered detection, and comprehensive threat prevention. It is designed for antivirus, ransomware defense, and threat management across sectors like education, healthcare, and finance. Its benefits include synchronized security, simple deployment, and a user-friendly interface.
Sophos Endpoint provides multiple functionalities to protect networks, devices, and applications. It emphasizes advanced threat prevention and AI-powered detections, enhancing protection against malware and ransomware. Combining web filtering, machine learning, and data loss prevention ensures a secure environment, while integration with other Sophos tools allows for streamlined security management. Sophos Endpoint addresses the need for efficient protection with lightweight operations, synchronized security between endpoints and firewalls, and notable ease of deployment. Resource management is a key focus, alongside improving antivirus detection and systems integration. Price competitiveness and expanded support for macOS are also priorities.
What are some key features of Sophos Endpoint?In the education, healthcare, and finance sectors, Sophos Endpoint is utilized to ensure secure IT infrastructure. It supports initiatives in digital safety and compliance with integration capabilities for web filtering, firewall, and VPN security. Organizations benefit from mobile device management and disk encryption to safeguard sensitive information effectively.
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