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Norton Small Business vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Cloud Backup (14th), SSL VPN (6th)
SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
47th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
Endpoint Detection and Response (EDR) (44th)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Norton Small Business is 2.3%, up from 0.9% compared to the previous year. The mindshare of SonicWall Capture Client is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
LUIZ FERNANDO MARIANO SILVA - PeerSpot reviewer
Enables faster updates and provides an easy-to-use user interface
I have an advanced license that includes all features. Though we have the license, we cannot use it completely because it is not enabled in the Microsoft tier. It does not make sense. We do not want to buy it separately because the price is different if we buy separate licenses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution detects viruses very, very fast."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The solution has good performance."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The product’s valuable feature is the availability of support services 24/7."
"The most valuable feature of Norton 360 has been its robust notification system."
"The solution serves as a very stable platform."
"The initial setup is straightforward."
"The product’s interface is easy to use."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The threat protection feature of SonicWall Capture Client is most valuable."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"SonicWall Capture Client has a serial number to connect to your firewall."
 

Cons

"Norton 360’s features for device optimization could be better."
"The updates must be less frequent."
"The solution’s stability could be improved."
"One area where Norton 360 could improve is the constant push for upselling."
"The integration with Android devices needs enhancement."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"I would like to see Norton 360 improve the speed of its cloud backup."
"There's a need for enhanced security measures."
"They should improve their user interface."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
"It takes technical support too long to resolve an issue."
"The biggest issue with SonicWall Capture Client is network latency."
"SonicWall Capture Client should use less of our PC's memory, as it tends to slow down the performance."
"The implementation is not easy."
 

Pricing and Cost Advice

"The price is fairly acceptable."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"The tool has a yearly licensing."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
"The solution is cost-effective."
"It is an inexpensive product. We purchase its yearly license."
"You have to pay for the solution, and a lot of customers do not want to pay."
"The product is very expensive."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
Computer Software Company
12%
Government
10%
Educational Organization
9%
Wholesaler/Distributor
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What do you like most about SonicWall Capture Client?
SonicWall Capture Client's scalability is nice.
What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
SonicWall Capture Client could benefit from an improved graphical user interface with more modern and minimal icons. Additionally, one of the drawbacks is that I cannot use Advanced and Premier lic...
 

Overview

 

Sample Customers

Information Not Available
Luton College
Find out what your peers are saying about Norton Small Business vs. SonicWall Capture Client and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.