No more typing reviews! Try our Samantha, our new voice AI agent.

Nintex Process Platform vs Pipefy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
Sentiment score
6.2
Pipefy optimized workflows by reducing time, costs, and errors, boosting productivity and enabling efficient, data-driven decision-making.
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
Finance Analyst at a media company with 5,001-10,000 employees
I have indeed seen a return on investment by automating the organization's processes in a way that reduces response time, diminishes human errors, and saves time.
IT Technician at HCLSoftware
Since using Pipefy, I estimate that we have saved 50% in time and costs.
Software Firmware Engineer at Kohler Co.
 

Customer Service

Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
Sentiment score
5.5
Pipefy offers accessible, responsive service but some customers find dealing with intermediaries instead of direct contact frustrating.
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
This is cumbersome, and I find direct customer service with Pipefy to be lacking.
Finance Analyst at a media company with 5,001-10,000 employees
They are solution-oriented and overall very unparalleled.
IT Technician at HCLSoftware
They have been very proactive in helping us with any queries or challenges that we face.
Software Firmware Engineer at Kohler Co.
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
Sentiment score
6.3
Pipefy's scalability efficiently manages workload increases, supporting organizational growth and adapting to changing user needs.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
Pipefy's scalability is definitely noteworthy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy's scalability is excellent, as it has been able to scale up as our organization's growth needs arise, making it a very scalable tool.
IT Technician at HCLSoftware
 

Stability Issues

Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
Sentiment score
8.0
Pipefy is stable with no downtime, though some server challenges exist, offering effective and consistent performance overall.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
Pipefy has been very stable, and I have not experienced any downtime or lagging issues.
IT Technician at HCLSoftware
 

Room For Improvement

Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
Pipefy should enhance process paths, integrations, scalability, automation, user support, and tutorials while improving dashboards and server speed.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
I would want Pipefy to work on having a general dashboard for an organization, which should be a panel where all the processes of a single organization can be visualized.
IT Technician at HCLSoftware
What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy can also focus on more dashboards and the way to extract and create indicators in the dashboard section as this appears to be a gap.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
 

Setup Cost

Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
Pipefy's cost is relatively competitive compared to other alternatives, and the licensing cost is also competitive.
IT Technician at HCLSoftware
My experience with pricing, setup cost, and licensing has been cost-effective.
Software Firmware Engineer at Kohler Co.
 

Valuable Features

Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
Pipefy enhances productivity with customizable workflows, automation, integrations, and easy interface for seamless, efficient process management.
We use Nintex Process Platform for process automation.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
A specific outcome since using Pipefy is that we have reduced lead time significantly.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
In my opinion, some of the best features Pipefy offers are workflow customizations with low-code configuration, automation of repetitive tasks and approvals, an easy-to-use and intuitive interface, visibility and tracking across teams and processes, integration capabilities with other tools, centralized process management, notifications, and SLA tracking.
Sre at Atlas Technologies
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
Software Developer at a legal firm with 1-10 employees
 

Categories and Ranking

Nintex Process Platform
Ranking in Process Automation
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (16th), Workload Automation (22nd)
Pipefy
Ranking in Process Automation
13th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Agentic Automation (6th), AI Agent Builders (8th)
 

Mindshare comparison

As of August 2026, in the Process Automation category, the mindshare of Nintex Process Platform is 2.3%, up from 1.8% compared to the previous year. The mindshare of Pipefy is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pipefy0.4%
Nintex Process Platform2.3%
Other97.3%
Process Automation
 

Featured Reviews

Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Streamlined workflows have automated tasks and supported real-time collaboration on projects
I consider Pipefy's mobile app to be one of the best features because it helps me use it on the go, and I do not have to miss any notifications. I also love the real-time communication between team members, which makes collaboration much easier than using traditional design documents. It has a very intuitive and user-friendly interface where it was easy to get started and use complex features without feeling overwhelmed. The real-time communication and mobile app features are valuable for my work because with Pipefy's mobile app, I can use it on the go, so I do not have to miss anything.
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
30%
Manufacturing Company
18%
Retailer
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise26
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What is your primary use case for K2?
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...
What needs improvement with Pipefy?
I think it would be beneficial to see a free demo before purchasing Pipefy. Additionally, the tutorial could always be improved. I would appreciate more online tutorials with greater explanation on...
What is your primary use case for Pipefy?
Pipefy is one of the crucial and very beneficial tools that we use in my organization that has greatly simplified all the processes we undertake. We use Pipefy as a central hub to store information...
What advice do you have for others considering Pipefy?
My advice to others looking into using Pipefy is that for business process management where you need to deploy quickly and easily with some sort of personalization, Pipefy is your solution. For sal...
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
No data available
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Nintex Process Platform vs. Pipefy and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.