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Nintex Process Platform vs Pipefy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Organizations saved time and reduced costs with Nintex Process Platform, achieving ROI within a year by automating processes.
Sentiment score
5.5
Pipefy boosts team efficiency through automation, reducing manual tasks, saving time and money, and optimizing workflows in the commercial sector.
With the entire service being constantly evaluated and with us having a trace of all this operational side, we are able to measure the quality of the service, how much each of the employees worked.
Head de Operações
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
Finance Analyst at a media company with 5,001-10,000 employees
The Kanban model makes it very technological, leading to increased productivity compared to something done manually, such as sending quotations by email.
Analista de Compras Junior at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.8
Nintex's customer service receives mixed reviews; efficient for some, others find it slow, with design support lacking.
Sentiment score
4.7
Pipefy's customer service is efficient and responsive, though some users face delays and prefer easier contact options.
I found the support to be excellent with immediate responses whenever I open a ticket.
Manager Mobility & Digitalization at Fatima group
I would rate customer support on a scale from one to ten as ten.
Analista de Negócios at a outsourcing company with 1,001-5,000 employees
Whenever I needed support, and there were many times I needed it, they were extremely attentive and quick in their service.
PMO Manager at a financial services firm with 10,001+ employees
This is cumbersome, and I find direct customer service with Pipefy to be lacking.
Finance Analyst at a media company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, but experiences vary due to SharePoint, cost, and infrastructure considerations.
Sentiment score
5.9
Pipefy excels in scalability, handling growth efficiently and reliably, while offering user-friendly customization to improve processes for all sizes.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
Pipefy's scalability handles the volume of requests very well, and when new demands arise, it does not freeze or lag.
Analista de Compras Junior at a tech vendor with 10,001+ employees
It is a proportional increase in output without a proportional increase in headcount.
Field Office Coordinator at a manufacturing company with 10,001+ employees
Since we can track the whole process, its scalability is very good because we can analyze the entire macro.
Head de Operações
 

Stability Issues

Sentiment score
7.4
Nintex Process Platform is generally stable but faces performance issues under heavy use, with variable stability ratings of 7-9.
Sentiment score
7.8
Pipefy is generally stable and reliable, with occasional downtime and good security, making it a dependable choice.
Performance issues arise if we have multiple joins within the actions, which definitely reduces the performance.
Manager Mobility & Digitalization at Fatima group
I don't remember any moment when something had an error or when something froze my operation.
Unknown at a tech vendor with 11-50 employees
They always notify about any maintenance and also inform what the progress is when there is a problem.
PMO Manager at a financial services firm with 10,001+ employees
I would rate its stability at approximately 80 percent reliability with 20 percent downtime.
Analista de monitoramento at a financial services firm with 11-50 employees
 

Room For Improvement

Nintex Process Platform requires better error reporting, user interface, integration, customization, performance, and reduced complexity, with high licensing costs.
Pipefy needs better support, pricing flexibility, enhanced integrations, improved mobile app, and refined workflows for user satisfaction.
If we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string.
Manager Mobility & Digitalization at Fatima group
Additionally, the deployment process should be easier.
Presales Solutions Consultant at Mitra Sistematika Global
I believe this part could be improved because this kind of error should not happen while someone is using Pipefy.
Analista de Compras Junior at a tech vendor with 10,001+ employees
Sometimes the person who is buying this platform is not going to use all these functions. So there could be smaller, intermediate plans so you can use Pipefy up to a specific point, and then you would have lower costs.
Head de Operações
Pipefy should alert users when they are creating conflicting rules.
business analyst at a outsourcing company with 1,001-5,000 employees
 

Setup Cost

Nintex Process Platform's pricing is seen as expensive yet valuable, with variations based on subscription, region, and user engagement.
Enterprise buyers consider Pipefy's pricing high yet favorable, appreciating its value, comprehensive packages, and competitive billing system.
Nintex Process Platform is expensive.
Presales Solutions Consultant at Mitra Sistematika Global
My experience with pricing, setup cost, and licensing has been cost-effective.
Software Firmware Engineer at Kohler Company
My experience with pricing, setup costs, and licensing is that it was expensive.
Head de Operações
I also didn't have access to the prices, but I know that we had several users and, given what the platform delivers, it was a fair price.
Analista de Negócios at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Nintex Process Platform provides scalable workflow automation, low-code tools, and seamless integration, enabling efficient process management and ease of use.
Pipefy enhances productivity and workflow visibility with automation, AI optimization, intuitive interface, and low-code flexibility for easy customization.
We use Nintex Process Platform for process automation.
Manager Mobility & Digitalization at Fatima group
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
Presales Solutions Consultant at Mitra Sistematika Global
A specific outcome since using Pipefy is that we have reduced lead time significantly.
Lean 6 Sigma Consultant at a energy/utilities company with 201-500 employees
In my opinion, some of the best features Pipefy offers are workflow customizations with low-code configuration, automation of repetitive tasks and approvals, an easy-to-use and intuitive interface, visibility and tracking across teams and processes, integration capabilities with other tools, centralized process management, notifications, and SLA tracking.
Sre at Atlas Technologies
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
Software Developer at a legal firm with 1-10 employees
 

Categories and Ranking

Nintex Process Platform
Ranking in Process Automation
17th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Business Process Management (BPM) (15th), Workload Automation (22nd)
Pipefy
Ranking in Process Automation
9th
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
Agentic Automation (5th), AI Agent Builders (9th)
 

Mindshare comparison

As of October 2026, in the Process Automation category, the mindshare of Nintex Process Platform is 2.3%, up from 1.9% compared to the previous year. The mindshare of Pipefy is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pipefy0.5%
Nintex Process Platform2.3%
Other97.2%
Process Automation
 

Featured Reviews

Hafiz Muhammad Usama - PeerSpot reviewer
Manager Mobility & Digitalization at Fatima group
Have experienced challenges integrating with other systems but have benefited from improved process automation
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we can directly integrate with these systems. Additionally, there is a gap in mathematical actions and logical actions. We need to parse data, and if we receive data in JSON, there is no action available in Nintex Process Platform to parse the data and extract data from that JSON string. Such actions and logical actions must be available in Nintex Process Platform to increase its capability. For us, Nintex Process Platform is configurable with SQL Server, but there is no configuration option available with Oracle. We also use Oracle in multiple processes, but we have found no way to directly configure Nintex Process Platform with Oracle. We have to use SQL Server in between. We have to create a link server within SQL Server as a bypass to retrieve or post data into Oracle. There were multiple improvement points available.
Tamires dos Santos Andrade - PeerSpot reviewer
PMO Manager at a financial services firm with 10,001+ employees
Workflow automation has transformed portfolio control and centralizes cross‑department requests
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Manufacturing Company
11%
Construction Company
9%
Manufacturing Company
23%
Construction Company
16%
Outsourcing Company
13%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise26
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
What needs improvement with K2?
There are multiple areas that need improvement. Nintex Process Platform needs integration with other platforms such as Salesforce and other CRM platforms. There should be actions available so we ca...
What is your primary use case for K2?
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most of them are safety projects, and a few other projects include off-boarding proje...
What needs improvement with Pipefy?
I have been making adjustments daily. At this specific moment, leadership is still looking for ways to optimize it much more, of course, but I do not feel a lack of features because I have everythi...
What is your primary use case for Pipefy?
At KPMG, I used Pipefy mainly for handling support and requests. I handled job and project tickets for partners and managers, taking care of all the administrative work, reputational and financial ...
What advice do you have for others considering Pipefy?
The control aspect of Pipefy for leadership also helps so that we do not get lost, because since there is a very high workload, this helps us have better organization. The automation and control of...
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
No data available
 

Overview

 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Nintex Process Platform vs. Pipefy and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.