Plixer Scrutinizer and NinjaOne compete in the IT management and network security space. Based on the data comparisons, Plixer Scrutinizer appears to have an edge due to its comprehensive traffic analysis capabilities.
Features: Plixer Scrutinizer provides detailed network traffic insights, quickly analyzes massive data sets, and integrates with security products like Cisco. It supports flow monitoring across various network devices, enabling predictive analysis through its reporting tools. NinjaOne focuses on automated remote management, script scheduling, and device and patch management. It offers robust alerts via mobile apps and presents a user-friendly platform.
Room for Improvement: Plixer Scrutinizer needs enhancements in database management, visual data representation, and flow metadata extraction. Simplifying upgrade processes and expanding SaaS offerings would add value. NinjaOne could improve the flexibility of its reporting, graphical interface, and integration capabilities with third-party PSA systems. Enhancing ticketing systems and remote connectivity features addresses current user feedback.
Ease of Deployment and Customer Service: Plixer Scrutinizer is an on-premises solution known for excellent technical support and responsiveness. Its technical assistance contributes to user satisfaction despite the absence of cloud flexibility. NinjaOne, leveraging various cloud environments, offers versatile deployment options but faces challenges in system integration. Its customer service is noted for prompt solutions, though there is room for improvement in trial support.
Pricing and ROI: Plixer Scrutinizer's mid-range pricing provides competitive value for its network security and traffic analysis functionality. Licensing is based on device exporters, simplifying configurations and promoting ROI through time and cost advantages. NinjaOne operates on a subscription model offering negotiable pricing, particularly beneficial when scaling. While slightly costly compared to some, it is more affordable than top-tier competitors, with ROI showcased through efficient network and security management.
| Product | Market Share (%) |
|---|---|
| NinjaOne | 0.5% |
| Plixer Scrutinizer | 0.4% |
| Other | 99.1% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 8 |
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
The Scrutinizer incident response system leverages network traffic analytics to provide active monitoring, visualization, and reporting of network and security incidents. The system quickly delivers the rich forensic data needed by IT professionals to support fast and efficient incident response.
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