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NinjaOne vs Plixer Scrutinizer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
Plixer Scrutinizer
Ranking in Network Monitoring Software
53rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. The mindshare of Plixer Scrutinizer is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Ronald Jansen - PeerSpot reviewer
Reporting is extensive, flexible, and can be custom-made in just a short time
In terms of additional features I'd like to see in the next release of Plixer Scrutinizer, I can't think of any because you can do some integration with other monitoring tools that are not strong in NetFlow or don't have NetFlow at all. There are also some integration possibilities in the product, plus there are alerts, too. Plixer Scrutinizer is a pretty complete product. There was a price lift because previously the product was privately owned, and now there is some external capital in the organization, so pricing could be lower, though, for Plixer Scrutinizer, there is almost no competition at this price point.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"Good at managing updates and for remote support."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"It just works as advertised and serves the purpose for which we got it."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"It helps us determine what is going on with our Internet and who is hogging it all up. If we get a real high throughput or a throughput that's going over and getting dropped fairly quickly, we can tell who (or what device) is consuming that traffic."
"The reporting and generating troubleshooting reports would be the best feature; our host-to-host conversation reporting."
"There are other tools out there that will do what Scrutinizer does. But what I have found with Scrutinizer is that it does it very quickly. I've taken 25 million individual data fragments from the different sensors, and it has graphed that and mapped it and presented a picture within 30 seconds. It has a very efficient database algorithm that I am really impressed with."
"The most valuable features of Plixer Scrutinizer are its ease of use, accessibility, and UI."
"One of the most valuable features of Plixer Scrutinizer is the reporting, particularly how easy it is to drill down into the reports. Another valuable feature of the solution is its overall visibility. It's great. I also liked Plixer Scrutinizer in terms of deployment time and that it's very simple to set up. Once you get the appliance set up and connected, the customer starts to see results immediately, versus other solutions where that could take a while."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"We didn't experience any bugs."
"Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features."
 

Cons

"Lacks sufficient integrations with other PSAs."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"NinjaOne's reporting module is cumbersome."
"The NinjaOne distribution server is highly dependent on an active directory."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's dashboard could be easier to use."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"I wish the reporting side was easier to work with, but it does a decent job. I also wish the reporting side was a little more intuitive or they offered more reporting examples."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"We couldn't get it set up properly."
 

Pricing and Cost Advice

"We got a pretty good deal. It was fairly affordable."
"The pricing is reasonable and cheaper than ConnectWise."
"Its pricing is great."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."
"The licensing cost for Plixer Scrutinizer is in the middle. It's not the cheapest, but it's not the most expensive. Its licensing model is based on how many exporters, how many devices export information to the system. Plixer Scrutinizer has different modules you could add such as the security module which would cost extra."
"It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."
"I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive."
"Compared to some of the other tools we have, it's incredibly reasonably priced."
"We have increased the license over time. We have added more licenses as the network has grown."
"Our entire solution, amortized over five years, is in the vicinity of $40,000 to $50,000 a year."
"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
Retailer
7%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about Plixer Scrutinizer?
Plixer Scrutinizer is an affordable product. Plixer Scrutinizer is a tool that allows for customization, especially in scenarios where customers need new product features.
What is your experience regarding pricing and costs for Plixer Scrutinizer?
I rate Plixer Scrutinizer's price a three on a scale of one to ten, where one is low price or affordable, and ten is high price or expensive.
What needs improvement with Plixer Scrutinizer?
I don't have deep enough knowledge to comment on what requires improvements in Plixer Scrutinizer. In Plixer Scrutinizer, scalability is an area with minor concerns where improvements are required.
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Find out what your peers are saying about NinjaOne vs. Plixer Scrutinizer and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.