Nimble CRM vs Zoho CRM comparison

Nimble and Zoho are both solutions in the CRM category. Nimble is ranked #50, while Zoho is ranked #6 with an average rating of 8.2. Nimble holds a 0.3% mindshare in CRM, compared to Zoho’s 3.1% mindshare. Additionally, 100% of Nimble users are willing to recommend the solution, compared to 89% of Zoho users who would recommend it.

Nimble CRM

Read 3 Nimble CRM reviews

278 Views
197 Comparison Views

100% willing to recommend

Zoho CRM

Read 55 Zoho CRM reviews

1,741 Views
1,602 Comparison Views

89% willing to recommend

Nimble CRM

Zoho CRM

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Executive SummaryUpdated on Jul 6, 2025

Zoho CRM and Nimble CRM are competing in customer relationship management, each offering unique capabilities. Zoho CRM seems to have the upper hand in pricing and support, while Nimble CRM stands out with its features enhancing perceived value.

Features: Zoho CRM provides robust automation, advanced analytics, and customization options, catering to businesses seeking comprehensive solutions. Nimble CRM focuses on social media integration, relationship intelligence, and user-friendly contact management, demonstrating its emphasis on seamless networking capabilities.

Ease of Deployment and Customer Service: Zoho CRM delivers a straightforward deployment process with extensive online resources and support. Nimble CRM offers intuitive setup and accessible customer assistance, emphasizing simplicity and ease of use.

Pricing and ROI: Zoho CRM is recognized for competitive pricing with various plans for different business sizes, contributing to a favorable ROI. While slightly higher in setup costs, Nimble CRM is perceived as valuable due to integration capabilities and networking effectiveness.

To learn more, read our detailed Nimble CRM vs. Zoho CRM Report (Updated: July 2025).

Buyer's Guide

Nimble CRM vs. Zoho CRM

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Nimble CRM

Ranking in CRM

50th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Social CRM (15th)

Zoho CRM

Ranking in CRM

6th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Opportunity Management (5th), Sales Force Automation (4th)

Mindshare comparison

As of August 2025, in the CRM category, the mindshare of Nimble CRM is 0.3%, up from 0.3% compared to the previous year. The mindshare of Zoho CRM is 3.1%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Hakan Genel

Disaster Recovery Specialist at Metropolitan State University of Denver

An easy-to-use, simple and stable CRM solution

The solution is used for VMware Environment It's easy to configure and easy to create a data source or replicate it to another one. It's very easy to use. All servers are in the environment, and we are using the data source. Nimble is very reliable. The configuration is very quick and simple.…

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Romani Labib

Director of Information Technology at MASFinancials

Customization options empower workflow management, though support understanding can be enhanced

Currently, I am still working with Azure and I use the Azure products for my current work. I use Azure Active Directory. I don't use products like App Service from Azure or Azure Logic Apps, Front Door, but I think it's very straightforward. Once I take the first step to use Azure, I can track myself to use another application, program, or module in Azure. I use Office 365 because we actually have Exchange mail server 2019 on premises. In the last few months, I upgraded from Exchange on premise to use Office 365, which is faster, easier to troubleshoot, and more secure. I use Remote Desktop Services (RDS) as the best solution because I make a private server in my data center room. I have many users that need to access the internet, so I don't join the server to my domain because if I have any malware or other attacks, I can resolve it easily without any damage to my internal network. Microsoft RDS is more user-friendly and easier to use compared to RDS from Azure Microsoft or another provider. I purchase Microsoft Remote Desktop Services directly from Microsoft. I have had an MCSE and Microsoft account for 15 years. I work with SharePoint and Exchange, which are famous applications through Microsoft and Office 365. For daily tasks, I use Microsoft tools and Linux tools because I have applications like CRM, ERP, and HRM running over CentOS, an operating system by Linux. Regarding CentOS, in Egypt, we have issues paying for things from the internet, especially due to the large margin between US dollars and Egyptian pounds. CentOS is totally free from the internet, so I create ISO and install it on the server to use all features, policies, and security modules. Currently, I use 3CX as voice solutions, and Asterisk is the Linux platform I use, along with firewalls by Linux called pfSense. All data centers in my company have products between Microsoft and Linux systems. For DNS, I use deDNS to make remote access or subdomains from deDNS organization. Sometimes, I pay for a main domain from HostGator and re-route the domain to my data centers. Based on other competitors, I would rate Zoho CRM's price as a five, as it has a middle-range price compared to others. Overall, I rate Zoho CRM a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's easy to configure and easy to create a data source or replicate it to another one."

"It is a fast and reliable solution."

"The interface is easy to use and has many features, such as email marketing and ad management, live chat, and more."

"The user interface, especially the dashboard, offers good navigation."

"The whole forecasting and pipeline management is very good."

"The best thing about Zoho CRM is that it is integrated with other Zoho applications."

"Zoho CRM is easy to use and easy to understand."

"Its initial setup process for the cloud-based version is straightforward."

"I like that it is easy to get data in and out of it. We can export and import CSV files. I also like that the database is hierarchical, which allows me to be able to look at a parent and multiple children."

"For the most part, the solution is stable."

"What I appreciate about Zoho CRM is the customization."

More Zoho CRM pros

Cons

"The product has a security flaw."

"The solution should improve its replication groups' verification confirmation."

"Nimble sometimes slows down the progress of any work or project we have pending as it lacks the customization to manage the task through the work dashboard."

"The reporting for developers should be improved."

"They should provide an option to customize modules."

"The solution's feature for forecast has limitations."

"Support could be more knowledgeable."

"Sometimes, they don't understand what my actual needs are."

"When writing code that exceeds 500 or 700 lines, if you forget to save it and haven't run it once, the entire function can be lost."

"The main improvement needed for Zoho CRM is introducing SQL code for reports, similar to what's in Zoho Analytics."

"The solution can improve by having a policy that allows us to integrate with the cloud."

More Zoho CRM cons

Pricing and Cost Advice

"The solution is cost-effective."

"The pricing is moderate."

"We have an annual license fee that costs $12,000."

"The solution is cost-effective."

"I have no information about the pricing for Zoho CRM because the finance department handles that."

"It is around $1000 a month."

"Compared to other CRMs, it is very cheap."

"Zoho CRM is an expensive tool."

"The solution has standard pricing plans."

"The product costs $35 per user per year."

More Zoho CRM pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

Computer Software Company

University

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

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What do you like most about Zoho CRM?

Zoho CRM integrates easily with customer service workflows.

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What is your experience regarding pricing and costs for Zoho CRM?

I rate the pricing as a five out of ten, as it offers good value for money.

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What needs improvement with Zoho CRM?

The UX for the product in general is probably below standard compared to some of the other CRMs.

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Comparisons

No data available

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Compared 38% of the time

Odoo vs Zoho CRM

Compared 7% of the time

monday.com for Enterprise vs Zoho CRM

Compared 6% of the time

Salesforce Sales Cloud vs Zoho CRM

Compared 6% of the time

Microsoft Dynamics CRM vs Zoho CRM

Compared 5% of the time

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Product Reports

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CRM

August 2025

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Buyer's Guide

Zoho CRM

July 2025

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Overview

Nimble CRM is a relationship-focused CRM platform designed to streamline communication, enhance customer relationships, and improve business productivity through practical features and ease of use.

Nimble CRM integrates social media channels, communication tools, and contact management into one platform, enabling businesses to nurture relationships and engage with clients efficiently. The sales pipeline features, task management capabilities, and advanced reporting tools allow users to prioritize and efficiently handle daily tasks while maintaining a comprehensive overview of all client interactions. This CRM can adapt to various industries, offering scalable solutions ideal for small to medium businesses aiming to enhance customer relations and grow revenue.

What are the key features of Nimble CRM?

Contact Management: Centralized database for managing contacts, integrating directly with email systems.
Social Listening: Seamless integration with social media platforms to monitor and engage with customer activities.
Pipeline Management: Visual sales pipeline to track deal progress from lead generation to closing.
Task Management: Tools to organize and prioritize tasks, ensuring timely follow-up and efficiency.
Email Tracking: Insightful email tracking features to monitor open rates and engagement levels.

What benefits to look for in reviews?

Enhanced Productivity: Reduction in time spent searching for contact details and tracking communications.
Improved Customer Engagement: Better insights into customer interactions lead to more personalized communication.
Sales Growth: Streamlined processes and efficient task management contribute to increased sales conversions.
Data-Driven Decisions: Advanced reporting tools enable more informed business strategies.

Nimble CRM is widely implemented across industries like real estate, finance, and consulting. Companies leverage its features to handle customer interactions, streamline communications, and ensure strategic follow-ups, resulting in improved client satisfaction and retention. Integrations with industry-specific tools enable these sectors to adopt Nimble CRM smoothly into their operations, making it a valuable asset for businesses needing robust customer relationship management.

Nimble

Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

Zoho

Sample Customers

A.M. Custom Clothing, Skymax, Totus Tuus Consulting, Nourmand & Associates, Intermedio Information Technology, Digiterati, TradeGecko, Things With Wings, Trendr, WebbROI, Servicerate.com

JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult

Buyer's Guide

Nimble CRM vs. Zoho CRM

July 2025

Free Report: Nimble CRM vs. Zoho CRM

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