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NetWitness NDR vs Palo Alto Networks Cortex XSOAR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
25th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (55th), Threat Intelligence Platforms (TIP) (40th), Endpoint Detection and Response (EDR) (57th), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (38th)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of NetWitness NDR is 1.2%, up from 0.4% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.9%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR8.9%
Torq4.9%
NetWitness NDR1.2%
Other85.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer2767650 - PeerSpot reviewer
Senior Consultant at a university with 10,001+ employees
Have found automation to save analyst time but miss more accurate data classification
From our research and testing with the tool, we determined there need to be modifications and changes to train the LLM on the back end. It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet. It was unable to do that sort of classification. We concluded this tool would be more suitable for initial ticket management rather than security automation. Regarding data handling, I would give preference to Torq. For case management, Cortex and its dashboards prove more useful. Cortex and Palo's solutions do not have as much capability as Torq provides with the same tools. However, Torq's dashboards could be improved, especially on the case management side.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The stability of the RSA NetWitness Endpoint is very good."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"Technical support is knowledgeable."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"This solution allows us to locate the malware in real-time."
"It is stable. We have been using it for some time, without any issues."
"Each incident collected is orchestrated with automation that selects the security analyst to be involved, or provides complex execution plans for managing security incidents."
"I would rate the stability of Cortex XSOAR as nine out of ten."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"It is quite scalable. I would rate it a ten out of ten."
"It’s easy to install."
"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper."
"The product can automate security tasks."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Threat detection could be better."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well. In the next release, we would like to see advanced fraud detection features."
"The contamination feature could be improved."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"The initial setup requires a high level of skill."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The formats are not compatible, are readily not available, and are not readable."
"The solution’s price and technical support could be improved."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"There is room for improvement in terms of the pricing model."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
 

Pricing and Cost Advice

Information not available
"I do not have any opinion on the pricing or licensing of the product."
"The pricing is not very economical. It is a quite costly product for India. One thing is that when you purchase it, you have to purchase a module separately."
"It is highly scalable. It can be bought based on your requirements."
"We are on a three-year contract to use RSA NetWitness Network."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
"The cost depends on the number of endpoints that you want to monitor, but it is not expensive."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
"There is a perception that it is priced very high compared to other solutions."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The solution is a bit on the expensive side."
"It's cheaper compared to its competitors."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"The solution's cost is high."
"The solution's pricing needs improvement."
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise25
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
 

Also Known As

No data available
RSA ECAT, NetWitness Network
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about NetWitness NDR vs. Palo Alto Networks Cortex XSOAR and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.