Netsurion vs Secureworks Taegis Managed XDR / MDR comparison

Why PeerSpot?

Netsurion and Sophos are both solutions in the Managed Security Services Providers (MSSP) category. Netsurion is ranked #21, while Sophos is ranked #2. Netsurion holds a 1.4% mindshare in MSSP, compared to Sophos’s 6.5% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 92% of Sophos users who would recommend it.

Netsurion

Read 24 Netsurion reviews

6,639 Views
863 Comparison Views

92% willing to recommend

Secureworks Taegis Managed ...

Read 14 Secureworks Taegis Managed XDR / MDR reviews

7,243 Views
3,332 Comparison Views

92% willing to recommend

Netsurion

Secureworks Taegis Managed ...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 8, 2026

Secureworks Taegis Managed XDR/MDR and Netsurion are competing products in the cybersecurity space, focusing on threat detection and response. Secureworks offers scalability and integration capabilities, while Netsurion has a feature-rich platform.

Features: Secureworks Taegis provides robust integration capabilities, comprehensive threat visibility, and efficient real-time monitoring. Netsurion's platform is noted for its streamlined threat management, comprehensive security modules, and MITRE ATT&CK framework integration.

Room for Improvement: Secureworks could enhance its threat intelligence coverage, offer more user-friendly interfaces, and streamline its alert management processes. Netsurion may improve by expanding its integration capabilities, reducing false positives, and enhancing its historical data analysis tools.

Ease of Deployment and Customer Service: Secureworks offers flexible deployment models coupled with efficient customer support. Netsurion emphasizes user-friendly installation and continuous customer assistance, focusing on simplifying the setup process and providing accessible help.

Pricing and ROI: Secureworks involves higher initial costs but aims for scalable long-term benefits. Netsurion offers a more competitive pricing model with manageable upfront expenses and a quicker ROI, focusing on cost-effectiveness and value delivery.

To learn more, read our detailed Netsurion vs. Secureworks Taegis Managed XDR / MDR Report (Updated: October 2026).

Buyer's Guide

Netsurion vs. Secureworks Taegis Managed XDR / MDR

October 2026

Download the complete report

Helped 920,939 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Managed Security Services Providers (MSSP)

21st

Ranking in Managed Detection and Response (MDR)

31st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (50th), SOC as a Service (9th), Extended Detection and Response (XDR) (46th)

Secureworks Taegis Managed ...

Ranking in Managed Security Services Providers (MSSP)

2nd

Ranking in Managed Detection and Response (MDR)

20th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Netsurion is 1.4%, up from 0.9% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.5%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP) Mindshare Distribution
Product	Mindshare (%)
Secureworks Taegis Managed XDR / MDR	6.5%
Netsurion	1.4%
Other	92.1%

Managed Security Services Providers (MSSP)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

reviewer2396166

VP International Business and Alliances at a tech services company with 51-200 employees

Customers have found quick incident response and proactive security management through effective threat detection

Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."

"EventTracker has increased productivity and saved us time, absolutely."

"The product satisfies our compliance, and thus, all of our auditors."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

More Netsurion pros

"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."

"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."

"The pricing is flexible."

"The most valuable feature is the fast alerting and response time."

"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."

"We can easily isolate affected machines in the network."

"The advantage of using this solution is that the setup is done quickly and can be done in-house."

"There are some patent pending detectors within the platform that provides a lot of value."

More Secureworks Taegis Managed XDR / MDR pros

Cons

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

More Netsurion cons

"The deployment could definitely be improved."

"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."

"Secureworks Taegis ManagedXDR's query language and stability need improvement."

"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."

"In terms of ROI, I'd be surprised if there is any investment return on the SIM."

"Tamper-proofing or tamper protection is still pending in Secureworks."

"Dell Secureworks could improve its integration with other third-party solutions."

"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."

More Secureworks Taegis Managed XDR / MDR cons

Pricing and Cost Advice

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

More Netsurion pricing and cost advice

"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."

"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."

"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."

"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."

"The pricing of Dell Secureworks is very reasonable."

"The Red Cloak agent is free."

"It is expensive but there is no better product than this."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.

See recommendations

920,939 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

11%

Manufacturing Company

Performing Arts

Construction Company

13%

Comms Service Provider

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	5

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Secureworks Taegis ManagedXDR?

I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...

See all answers

What is your primary use case for Secureworks Taegis ManagedXDR?

The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.

See all answers

What advice do you have for others considering Secureworks Taegis ManagedXDR?

I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.

See all answers

Comparisons

GoSecure Titan Platform vs Netsurion

Compared 7% of the time

IBM Security QRadar vs Netsurion

Compared 7% of the time

Rapid7 InsightIDR vs Netsurion

Compared 6% of the time

Splunk Enterprise Security vs Netsurion

Compared 6% of the time

LevelBlue Managed Detection and Response vs Netsurion

Compared 3% of the time

More Netsurion Competitors

SentinelOne Wayfinder Threat Detection and Response vs Secureworks Taegis Managed XDR / MDR

Compared 7% of the time

LevelBlue Managed Security Services vs Secureworks Taegis Managed XDR / MDR

Compared 5% of the time

CrowdStrike Falcon Complete MDR vs Secureworks Taegis Managed XDR / MDR

Compared 5% of the time

Sophos MDR vs Secureworks Taegis Managed XDR / MDR

Compared 5% of the time

Bitdefender MDR vs Secureworks Taegis Managed XDR / MDR

Compared 4% of the time

More Secureworks Taegis Managed XDR / MDR Competitors

Product Reports

Buyer's Guide

Netsurion

October 2026

Download Netsurion product report

Buyer's Guide

Secureworks Taegis Managed XDR / MDR

October 2026

Secureworks Taegis Managed XDR / MDR report

Download Secureworks Taegis Managed XDR / MDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR

Overview

Netsurion offers real-time alerts, weekly reports, and a user-friendly interface, facilitating security event visibility and threat detection. Its capabilities include seamless platform integration, quick setup, 24/7 SOC monitoring, and fast data retrieval via Elasticsearch.

Netsurion enhances IT security by providing centralized log management, abnormal activity alerts, and compliance reports. Users often employ it for VPN monitoring, firewall scrutiny, and vulnerability assessment. The system's frequent updates ensure effective cybersecurity management, while its managed SOC service supports ongoing threat monitoring and response. Despite its strengths, users suggest improvements in interface simplicity, report generation speed, and search functionalities.

What are Netsurion's key features?

Real-Time Alerts: Instant notifications for security incidents and activities.
Weekly Reports: Regular updates on security events and system performance.
User-Friendly Interface: Easy navigation and setup for fast implementation.
24/7 SOC Monitoring: Around-the-clock security operations center support.
Elasticsearch: Quick data retrieval and processing for efficient analysis.

What benefits should users look for?

Streamlined Threat Detection: Efficiently identifies and responds to threats.
Enhanced Data Retrieval: Faster access to logs and security data.
Improved Compliance Management: Meets regulatory requirements with ease.
Seamless Platform Integration: Easy connection with multiple platforms.
Insight into Network Activities: Provides detailed analysis of network behavior.

Netsurion is implemented across diverse industries to provide comprehensive security monitoring and compliance management. Companies use it to gather and analyze log data, manage firewall activities, assess vulnerabilities, and facilitate event logging. This aids in enhancing security posture and ensuring compliance with industry standards.

Netsurion

Secureworks Taegis Managed XDR/MDR offers robust threat detection and response capabilities with valuable features including rapid alerting, flexible pricing, and comprehensive threat intelligence. Its integration abilities enhance value for users by providing clear, actionable alerts.

Tailored for advanced security operations, Secureworks Taegis Managed XDR/MDR provides a comprehensive security framework with IDS/IPS capabilities, real-time monitoring, and seamless endpoint control. Users benefit from its integration with platforms like Azure AD and support tools like Microsoft 365 and Carbon Black. Machine learning detectors and the ability to quarantine threats effectively underline its efficiency, while the human touch in support is a significant draw. While its GUI for ticket resolution and log integration could improve, its high-fidelity alerts and rapid response form an essential part of threat management. Updates to its query language, reporting, and AI integration are areas of potential growth.

What are the key features of Secureworks Taegis Managed XDR/MDR?

Comprehensive Threat Intelligence: Provides in-depth insights into potential threats.
Real-Time Monitoring: Constant vigilance over network and endpoint activities.
Seamless Endpoint Control: Ensures effective management of device operations.
Machine Learning Detectors: Uses AI to enhance threat detection.
Integration Capabilities: Works with platforms like Azure AD and Microsoft 365.

What benefits or ROI should reviews highlight?

Clear Alerting: Reduces noise to present actionable alerts.
Flexible Pricing: Adapts to the budgetary needs of clients.
Human Support: Expertise-driven support enhances user confidence.
Enhanced Visibility: Improved oversight into security events and responses.
Swift Response: Quickly addresses security incidents to minimize risk.

In healthcare, finance, and other industries, Secureworks Taegis Managed XDR/MDR provides essential services like threat detection, vulnerability management, and risk mitigation. It facilitates secure operations by serving as a central hub for network traffic analysis, antivirus scans, and log monitoring, making it indispensable for robust security infrastructure.

Sophos

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

RICOH, Owens and Minor

Buyer's Guide

Netsurion vs. Secureworks Taegis Managed XDR / MDR

October 2026

Free Report: Netsurion vs. Secureworks Taegis Managed XDR / MDR

Find out what your peers are saying about Netsurion vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: October 2026.

DOWNLOAD NOW

920,939 professionals have used our research since 2012.

See our Netsurion vs. Secureworks Taegis Managed XDR / MDR report.

See our list of best Managed Security Services Providers (MSSP) vendors and best Managed Detection and Response (MDR) vendors.

We monitor all Managed Security Services Providers (MSSP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.