OpenText Enterprise Security Manager and Netsurion compete in the cybersecurity category. Netsurion has the upper hand due to its user-friendly approach and managed services.
Features: OpenText Enterprise Security Manager is notable for its extensive customization capabilities, offering robust correlation features and high scalability. It provides seamless integration with multiple sources and flexibility in data manipulation. Netsurion focuses on comprehensive managed services, addressing threat detection and response with 24/7 monitoring and MITRE ATT&CK integration, prioritizing ease of use and delivery of actionable threat intelligence.
Room for Improvement: OpenText Enterprise Security Manager needs improvement in its complex initial setup which requires significant expertise. Users call for simpler deployment, faster search capabilities, more integrated threat intelligence, and better user documentation. Netsurion needs to refine its agent deployment process and enhance UI intuitiveness. Users desire more immediate threat response capabilities and a more streamlined communication process with their SOC team.
Ease of Deployment and Customer Service: OpenText Enterprise Security Manager primarily operates on-premises, making quick scaling challenging. Users indicate setup difficulties, emphasizing the need for experienced professionals. Customer service experiences are mixed, with reports of slow and sometimes ineffective support. Netsurion offers flexible deployment across hybrid environments and receives positive feedback for proactive and responsive customer service and technical support.
Pricing and ROI: OpenText Enterprise Security Manager's pricing is high with a complex licensing model based on EPS, potentially leading to significant costs in large deployments. Despite this, it offers substantial ROI through enhanced security incident detection and compliance benefits. Netsurion provides competitive pricing with flexible licensing options, focusing on cost-effective managed services that deliver excellent value. Its ROI is considered significant due to comprehensive threat management capabilities and cost savings on IT resource allocations.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The ability to interpret data is highly valued.
Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.
Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.
What are some key features of Netsurion?Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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