Netskope Next Gen Secure Web Gateway vs Symantec Secure Web Gateway comparison

Netskope Next Gen Secure Web Gateway vs. Symantec Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of May 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.2%, down from 2.5% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG)

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Manish Dave

Head Of Information Security at Aarti Industries Limited

Offer capability to create policy groups aligned with specific requirements for users, groups, and locations

There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a little different in Netgroup. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow. So initially, when doing a pilot, at that time, it takes a lot of time to streamline the policies. So that is one thing they can work on. It should be easy to edit and easy to deploy. The only thing is now, as part of the NexGen SWG, in the same IPU currently, the KATB and UBA portion is very limited. So maybe Netskope can extend it in future releases. That is point number one. Point number two, integration with any DLP solution should be very seamless, irrespective of the brand or make of the DLP. Netskope was also to come up with the endpoint DLP, which was expected in Q4 last year but which is still not out. So, that is the reason why we had to go with a separate DLP. If everything were available in one SKU, we would not have to search outside for the business solution. So maybe Netskope can work on all four mediums of DLP, which are the endpoint, the network, email, and the web. All four mediums should be covered as part of the DLP solution.

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Malik Khan

Sr.Technical Consultant at Meta Infotech

Has an easy deployment process, but the data center's capability to manage the traffic could be better

We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Our primary use case for this product is DLP,"

"The console is cloud-based, which is something I really appreciate."

"Its initial setup was straightforward."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

More iboss pros

"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."

"The solution offers good security functionality."

"We've found the solution to be quite stable."

"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."

"Prevents data leakage and protects data."

"The solution's CASB, DLP, and threat protection features are very good."

"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."

"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."

More Netskope Next Gen Secure Web Gateway pros

"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."

"I find the product to be very straightforward."

"It is quite scalable. If a user needs to do more deployments, they can just add them."

"The most valuable features are the website blocking capability and SSL interception."

"In terms of most valuable features, I like the ICAP capability and URL filtering the most."

"It offers an easy initial setup."

"Typically, Symantec is more or less like any other platform that performs proxy functions."

"It has a faster implementation process compared to other products."

More Symantec Secure Web Gateway pros

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"File integrity monitoring would be very advantageous as an additional feature."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Its pricing could be better."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

More iboss cons

"Since they have the Netskope client, adding some functionality in the endpoint would be good."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

"They should work on marketing material to put out their work with a little more effort."

"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."

"Netskope can only provide the high level related to threats."

"The solution needs to improve its on-premise detection technique."

"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."

More Netskope Next Gen Secure Web Gateway cons

"The platform’s data center is not capable of managing most of the traffic."

"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."

"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."

"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."

"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."

"The interface could be made more user-friendly."

"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."

"AI-driven security could be helpful, yet how effective it will be remains unclear."

More Symantec Secure Web Gateway cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"The solution's overall cost is cheaper than regular web security solutions."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"We pay a licensing fee of $10,000 on a yearly basis."

"The product is cheap."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"There is an additional charge for advanced security features."

"Symantec Secure Web Gateway is less expensive than one of its competitors."

"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

12%

Construction Company

Financial Services Firm

19%

Computer Software Company

16%

Real Estate/Law Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

What needs improvement with iboss?

Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...

What is your primary use case for iboss?

We used it for student and faculty filtering on campus.

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

What do you like most about Netskope Next Gen Secure Web Gateway?

There are a lot of features, but the groups that are created for the policy groups available with Netskope are alread...

What do you like most about Symantec Secure Web Gateway?

It has a faster implementation process compared to other products.

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?

I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...

What needs improvement with Symantec Secure Web Gateway?

AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...

Zscaler Internet Access vs iboss

Comparisons

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Fortinet FortiGate SWG vs Netskope Next Gen Secure Web Gateway

Compared 11% of the time

Zscaler Internet Access vs Netskope Next Gen Secure Web Gateway

Compared 11% of the time

F5 BIG-IP Access Policy Manager (APM) vs Netskope Next Gen Secure Web Gateway

Compared 8% of the time

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Compared 37% of the time

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Compared 34% of the time

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Product Reports

iboss

Download iboss product report

Netskope Next Gen Secure Web Gateway

Download Netskope Next Gen Secure Web Gateway product report

Netskope Next Gen Secure Web Gateway report

Symantec Secure Web Gateway

Download Symantec Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

No data available

Symantec Complete Website Security

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Netskope Next Gen Secure Web Gateway is a comprehensive cloud-based security solution that provides advanced threat protection, data loss prevention, and web filtering capabilities. It offers real-time visibility and control over web traffic, enabling organizations to enforce policies and protect against web-based threats. The solution uses machine learning and behavioral analysis to detect and block advanced threats, including malware, phishing, and ransomware. It also provides granular control over web access, allowing organizations to block or allow specific websites and applications based on user, group, or location. With Netskope Next Gen Secure Web Gateway, organizations can ensure compliance with industry regulations and protect sensitive data from unauthorized access or exfiltration. The solution is easy to deploy and manage, with a user-friendly interface and centralized policy management.

Netskope

Symantec Secure Web Gateway is a comprehensive web security solution that provides advanced protection against web-based threats. It offers real-time threat detection and prevention, content filtering, and data loss prevention capabilities to safeguard organizations from web-based attacks. With its advanced threat intelligence and machine learning capabilities, it can detect and block even the most sophisticated web-based threats, including malware, phishing, and ransomware attacks. The solution also provides granular control over web access, allowing organizations to enforce web usage policies and prevent access to malicious or inappropriate websites. It offers flexible deployment options, including on-premises, cloud, and hybrid deployments, to meet the unique needs of different organizations. Additionally, it integrates seamlessly with other Symantec security solutions, such as Symantec Endpoint Protection and Symantec Data Loss Prevention, to provide a comprehensive security posture. Symantec Secure Web Gateway is designed to provide a seamless user experience, with minimal impact on web browsing performance. It offers a range of reporting and analytics capabilities, allowing organizations to gain insights into web usage patterns and identify potential security risks. With its comprehensive web security capabilities, Symantec Secure Web Gateway is an essential component of any organization's security infrastructure.

Broadcom

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Information Not Available

Netskope Next Gen Secure Web Gateway vs. Symantec Secure Web Gateway