Netskope Next Gen Secure Web Gateway vs Symantec Secure Web Gateway comparison

Netskope Next Gen Secure Web Gateway vs. Symantec Secure Web Gateway

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.2% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Secure Web Gateways (SWG) Mindshare Distribution
Product	Mindshare (%)
iboss	3.2%
Netskope Next Gen Secure Web Gateway	2.1%
Symantec Secure Web Gateway	1.5%
Other	93.2%

Secure Web Gateways (SWG)

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Btejedor Tejedor

Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees

Granular web controls have improved user-specific access and reduced security incidents

For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.

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Kedar-Kulkarni

Principal Consultant at CSaaS

Monitors traffic effectively but struggles with integration challenges

I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"It was a very easy product to install. It can be deployed very fast."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Technical support is pretty sharp and very responsive."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

More iboss pros

"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."

"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."

"So far, the solution has been excellent."

"We can connect cloud apps and monitor them."

"We've found the solution to be quite stable."

"Prevents data leakage and protects data."

"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."

"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."

More Netskope Next Gen Secure Web Gateway pros

"It has a faster implementation process compared to other products."

"The most valuable feature is the endpoint security."

"As a proxy, there are many features available that benefit the customers, including caching, the security appliance, the cloud of service, and many other features."

"We've tried other endpoint security solutions but this tool seems to be the best when specifically comparing the endpoint security features."

"In terms of stability, it's fine, as we have never had downtime because availability is AWS' responsibility since it is hosted on their servers, so availability is not an issue."

"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."

"It offers an easy initial setup."

"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."

More Symantec Secure Web Gateway pros

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes, obviously, there are bugs."

"To scale up, a new iboss Node Blade Chassis must be purchased."

More iboss cons

"Since they have the Netskope client, adding some functionality in the endpoint would be good."

"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."

"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."

"The solution needs to improve its on-premise detection technique."

"The solution lacks a good reporting feature."

"They should work on marketing material to put out their work with a little more effort."

"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."

"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."

More Netskope Next Gen Secure Web Gateway cons

"The platform’s data center is not capable of managing most of the traffic."

"The Credential ID part where you need to register it: Sometimes, it does not register a device, for some reason."

"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."

"I think the worst thing that we're experiencing is very poor and inadequate technical support."

"But that it causes catastrophic issues is unacceptable."

"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."

"It's not user-friendly, and we end up making too many phone calls to get things fixed."

"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."

More Symantec Secure Web Gateway cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"The overall pricing for iboss is very competitive and transparent."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."

"The price is average. Because the license is user-based, you can increase it as per the user quantity."

"We pay a licensing fee of $10,000 on a yearly basis."

"The product is cheap."

"The solution's overall cost is cheaper than regular web security solutions."

"There is an additional charge for advanced security features."

"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."

"Symantec Secure Web Gateway is less expensive than one of its competitors."

See which vendors are best for you

Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.

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915,341 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Financial Services Firm

17%

Construction Company

Manufacturing Company

Outsourcing Company

Construction Company

21%

Comms Service Provider

10%

Manufacturing Company

Transportation Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	7
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

Which lesser known firewall product has the best chance at unseating the market leaders?

Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...

Which lesser known firewall product has the best chance at unseating the market leaders?

Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...

What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?

It is fairly priced.

What is your experience regarding pricing and costs for Symantec Secure Web Gateway?

I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...

What needs improvement with Symantec Secure Web Gateway?

AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...

What is your primary use case for Symantec Secure Web Gateway?

I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...

Prisma Access by Palo Alto Networks vs iboss

Comparisons

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FortiSASE vs iboss

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Prisma Access by Palo Alto Networks vs Netskope Next Gen Secure Web Gateway

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Menlo Secure vs Netskope Next Gen Secure Web Gateway

Compared 12% of the time

Fortinet FortiGate vs Netskope Next Gen Secure Web Gateway

Compared 9% of the time

dope.swg vs Netskope Next Gen Secure Web Gateway

Compared 6% of the time

Cato SASE Cloud Platform vs Netskope Next Gen Secure Web Gateway

Compared 5% of the time

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Zscaler Internet Access vs Symantec Secure Web Gateway

Compared 19% of the time

Cisco Umbrella vs Symantec Secure Web Gateway

Compared 13% of the time

Akamai Secure Internet Access Enterprise vs Symantec Secure Web Gateway

Compared 12% of the time

Fortra's Clearswift Secure Web Gateway vs Symantec Secure Web Gateway

Compared 9% of the time

Skyhigh Security vs Symantec Secure Web Gateway

Compared 3% of the time

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Product Reports

iboss

Download iboss product report

Netskope Next Gen Secure Web Gateway

Download Netskope Next Gen Secure Web Gateway product report

Netskope Next Gen Secure Web Gateway report

Symantec Secure Web Gateway

Download Symantec Secure Web Gateway product report

Also Known As

iBoss Cloud Platform

No data available

Symantec Complete Website Security

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Netskope Next Gen Secure Web Gateway delivers advanced web security with features like malware control, DLP, and swift connectivity. With cloud-native operations, it enhances security without on-premise hardware.

Organizations leveraging Netskope Next Gen Secure Web Gateway benefit from its ease of policy management, swift connections, and consolidation of technologies. The gateway ensures robust security with features such as CASB, URL filtering, threat prevention, and sandboxing. Its operations are cloud-native, eliminating the need for on-premise hardware, and it integrates effectively with IAM and PAM systems. Broad SaaS coverage and an emphasis on architectural governance enhance web activity security and visibility. While there is room to improve file control, IoT functionality, and endpoint features, it remains a trusted option for safe web browsing, filtering, and security through advanced policy controls and prevention methods.

What are the key features of Netskope Next Gen Secure Web Gateway?

Policy Ease: Simplifies managing security policies for diverse web applications.
Swift Connections: Ensures fast and secure internet connections for uninterrupted workflow.
Malware Control: Provides robust protection against malware with comprehensive control features.
Data Loss Prevention (DLP): Prevents data breaches through effective monitoring and management.
Cloud-Native Operations: Operates fully in the cloud, eliminating the need for physical hardware.
CASB Integration: Offers seamless integration with Cloud Access Security Broker for enhanced security.
Threat Prevention: Detects and prevents potential online threats effectively.

What benefits and ROI should be considered when evaluating Netskope Next Gen Secure Web Gateway?

Security Enhancement: Provides increased security through advanced threat prevention and control tools.
Cost Efficiency: Reduces the need for on-premise hardware, lowering total cost of ownership.
Operational Efficiency: Enhances operational workflow with faster and more secure internet connections.
Comprehensive Integration: Integrates seamlessly with existing IAM and PAM systems, facilitating ease of use.
Actionable Insights: Offers detailed reporting and analytics for informed decision-making.

Netskope Next Gen Secure Web Gateway is widely implemented across industries for secure internet navigation, application control, and threat prevention. Enterprises use it to prevent shadow IT, manage SaaS traffic, and enforce governance according to specific industry regulations, ensuring security and compliance.

Netskope

Symantec Secure Web Gateway provides robust endpoint security, offering seamless management, website blocking, and advanced threat protection, with cloud hosting and SSL interception.

Symantec Secure Web Gateway is designed to enhance web security through its endpoint security integration, effective website blocking, and SSL interception capabilities. Supporting numerous platforms, it allows swift deployment and comprehensive reporting, making it a preferred choice for companies seeking reliable antivirus protection and controlled internet access. Despite facing challenges with technical assistance and firewall functionalities, it stands out with its efficient threat-handling processes and user-friendly management features. Administrators benefit from straightforward URL filtering and a consistently active web-based cloud proxy, ideal for reducing infrastructure management issues.

What are the key features of Symantec Secure Web Gateway?

User-friendly interfaces and easy management allow for intuitive operation and administration.
Strong endpoint security integrates seamlessly with antivirus features and content filtering.
Website blocking offers controlled access to ensure safe browsing environments.
SSL interception ensures data protection and secure communication channels.
ICAP capability supports enhanced integration with other security appliances.
URL filtering applies customizable policies for secure, role-based internet access.

What benefits or ROI can be expected from Symantec Secure Web Gateway?

Streamlined deployment and management reduce time and resource investments.
Cloud hosting decreases infrastructure costs and maintenance requirements.
Caching boosts performance with faster load times and reduced bandwidth usage.
Easy initial setup minimizes configuration efforts and operational disruptions.

In industries where web security integration is vital, Symantec Secure Web Gateway manages client traffic, ensures seamless access control, and filters URLs with ease. Its capabilities, similar to Blue Coat's proxy services, offer less infrastructure management, making it ideal for sectors needing constant data protection.

Broadcom

Sample Customers

Trusted by global enterprises and government agencies.

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.

Information Not Available

Netskope Next Gen Secure Web Gateway vs. Symantec Secure Web Gateway