We compared Symantec Proxy and Netskope Next Gen Secure Web Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Symantec Proxy is notable for its strong URL database and effective filtering capabilities. Netskope Next Gen Secure Web Gateway offers a range of valuable features such as microservices, sandboxing, encryption, and remote browser isolation. Symantec places emphasis on URL control, while Netskope prioritizes enhanced security and the elimination of additional appliances.
Room for Improvement: Symantec Proxy requires could improve its documentation and reduce the single point of failure. Users also want a streamlined dashboard and better traffic filtering. Netskope users want improvements in its ZTNA features, security components, SMTP proxy, and web traffic control.
Ease of Deployment: The setup process for Symantec Proxy is challenging and time-consuming, causing problems for users. Netskope's setup is regarded as simple, direct, and seamless, with deployment times varying from a few seconds to a few days.
Service and Support: Symantec's customer service has been faulted as inefficient and slow, whereas Netskope's support generally garnered positive feedback, offering satisfactory technical support and a strong knowledge base.
Pricing: Some users found Symantec Proxy to be expensive. Netskope Next Gen Secure Web Gateway pricing is based on the number of users, with a potentially higher average cost. Netskope is considered costly compared to competitors, but it enables customers to decommission existing appliances.
ROI: Some users have observed a positive return on investment with Symantec Proxy, although there are concerns about the need for additional vendors during setup. On the other hand, Netskope Next Gen Secure Web Gateway prioritizes offering security advantages to users.
Comparison Results: Symantec Proxy is commended for its URL database and filtering capabilities, while Netskope Next Gen Secure Web Gateway offers beneficial features like microservices and encryption. Symantec users reported issues with customer service and support, but Netskope Next Gen Secure Web Gateway received positive feedback in this aspect. Opinions on Symantec Proxy's pricing were mixed, while Netskope Next Gen Secure Web Gateway is considered to be average or above average. Symantec Proxy has a more complicated and time-consuming setup process, whereas Netskope Next Gen Secure Web Gateway is described as simple and direct.
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"The solution's CASB, DLP, and threat protection features are very good."
"We've found the solution to be quite stable."
"It is for secure web trafficking, and it is doing what it needs to do. It allows customers to consolidate and eliminate multiple technologies onto Netskope and just kind of turn the dial and use more features, such as CASB, VPN. SWG is another feature. You can monitor and govern all the traffic."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"One of the valuable features of the solution is that everything is on the cloud. It has no on-premise hardware to deal with."
"Prevents data leakage and protects data."
"Web filtering and DLP are good features."
"The initial setup of Symantec Proxy is easy."
"It's a stable solution."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"Global Intelligence Network is the best feature of the product."
"The solution is scalable."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"The accuracy could be improved."
"Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator."
"The solution lacks a good reporting feature."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"The solution needs to improve its on-premise detection technique."
"The tool’s reporting features must be improved."
"There are performance issues with all of the proxies."
"Support response time and case resolution could be improved."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"Improvements in log availability would greatly enhance its overall effectiveness."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
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Netskope Next Gen Secure Web Gateway is ranked 13th in Secure Web Gateways (SWG) with 13 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews. Netskope Next Gen Secure Web Gateway is rated 8.8, while Symantec Proxy is rated 7.2. The top reviewer of Netskope Next Gen Secure Web Gateway writes "Offer capability to create policy groups aligned with specific requirements for users, groups, and locations". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Netskope Next Gen Secure Web Gateway is most compared with Fortinet FortiGate SWG, Cisco Umbrella, Prisma Access by Palo Alto Networks, Cisco Web Security Appliance and FortiSASE , whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, McAfee Web Gateway Cloud Service, Zscaler Internet Access and Trend Micro Web Security. See our Netskope Next Gen Secure Web Gateway vs. Symantec Proxy report.
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