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OpenText Identity Governance vs SAP Customer Data Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
OpenText Identity Governance
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
Identity Management (IM) (30th)
SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
 

Mindshare comparison

Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
OpenText Identity Governance0.6%
SailPoint Identity Security Cloud19.4%
Microsoft Entra ID12.5%
Other67.5%
Identity Management (IM)
Social Login Market Share Distribution
ProductMarket Share (%)
SAP Customer Data Cloud37.5%
LoginRadius50.0%
Akamai Identity Cloud12.5%
Social Login
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
JoelHercik - PeerSpot reviewer
A mature, capable solution that should be available as a cloud solution
They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.
reviewer1549194 - PeerSpot reviewer
Customizable, enhances security, and the Consent Management functionality is helpful
Gigya is a CIAM that provides registration as a service. It can be used for setting up SSO or federated SSO between different sites. It also provides the solution for consent and preference management. Screens and automated emails to customers can be highly customized, and it also provides drag…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"NetIQ Identity Governance has improved the security of my company."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"I like the queries and find the catalog to be comparatively powerful."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
 

Cons

"The reporting on the warehouse data and the import process both have room for improvement."
"Functionality and usability could be improved."
"Documentation can be improved. I have already filed a few suggestions to make documentation more clear and more representative of reality."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"I would like to search on date fields, which is not possible now."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada Identity has a steep learning curve."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Technical support is horrible."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"We need more connectors to cloud applications like AWS."
"The initial setup has room for improvement."
"The product could use more advanced features related to Identity Intelligence."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"I have struggled to give different access to different users in the same application."
 

Pricing and Cost Advice

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"It is licensed per managed user per year."
"Omada is expensive."
"They are positioned at a good price point. They are lower than some of their competitors."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"The pricing is too high for SMBs."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"I give the cost a nine out of ten."
"It's expensive relative to the cloud solutions that are out there."
"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
7%
Comms Service Provider
15%
Educational Organization
13%
Government
9%
Wholesaler/Distributor
7%
Manufacturing Company
21%
Computer Software Company
10%
Energy/Utilities Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise39
By reviewers
Company SizeCount
Small Business9
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as se...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time req...
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Also Known As

Omada Identity Suite, Omada Identity Cloud
NetIQ Access Governance Suite, Novell Access Governance Suite
Gigya Customer Identity Management
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Western & Southern Financial Group
Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: July 2025.
865,738 professionals have used our research since 2012.