NetIQ Identity Governance vs SAP Customer Data Cloud comparison

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Executive Summary

We performed a comparison between NetIQ Identity Governance and SAP Customer Data Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM).
To learn more, read our detailed Identity Management (IM) Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements.""You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific.""It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable.""The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us.""Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies.""Its best feature is definitely the process design. It is quite easy and straightforward to design a process.""The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada.""What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."

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"I like the queries and find the catalog to be comparatively powerful.""This solution has been around for a long time. It has had lots of successful deployments and releases.""NetIQ Identity Governance has improved the security of my company.""When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account.""We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well.""You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging.""All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition.""I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."

More NetIQ Identity Governance Pros →

"SAP CDC is very easy to use and the best part about this tool is its documentation."

More SAP Customer Data Cloud Pros →

Cons
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides.""Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot.""Omada Identity has a steep learning curve.""The user interface could be improved. The interface between Omada and the user is mainly text-based.""Functionality and usability could be improved.""The web GUI can be improved.""The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in.""The reporting and importing have room for improvement."

More Omada Identity Cons →

"We need more connectors to cloud applications like AWS.""They haven't really evolved the product to the cloud, so they don't have a cloud solution.""With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard.""The initial setup has room for improvement.""The product could use more advanced features related to Identity Intelligence.""NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well.""The solution should provide more connectors in future releases. The solution also should offer more monitoring.""Technical support is horrible."

More NetIQ Identity Governance Cons →

"I have struggled to give different access to different users in the same application."

More SAP Customer Data Cloud Cons →

Pricing and Cost Advice
  • "The pricing is too high for SMBs."
  • "Omada continues to be very competitive on pricing, especially on the Omada cloud product."
  • "The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
  • "It is licensed per managed user per year."
  • "There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
  • "It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
  • "From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
  • "My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
  • More Omada Identity Pricing and Cost Advice →

  • "It's expensive relative to the cloud solutions that are out there."
  • "I give the cost a nine out of ten."
  • "In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
  • More NetIQ Identity Governance Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to… more »
    Top Answer:My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware… more »
    Top Answer:There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a… more »
    Top Answer:You can run reports and verify the access each user has. There is a process that runs automatically for access review… more »
    Top Answer:NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as… more »
    Top Answer:I use NetIQ Identity Governance to certify access.
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    Comparisons
    Also Known As
    Omada Identity Suite, Omada Identity Cloud
    NetIQ Access Governance Suite, Novell Access Governance Suite
    Gigya Customer Identity Management
    Learn More
    Omada
    Video Not Available
    Overview

    Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

    NetIQ Identity Governance is a solution that helps any organization run effective access certification campaigns and implement identity governance controls to meet compliance mandates while proactively mitigating risk. Built to get organizations up and running in hours vs the weeks or months of traditional legacy vendors, NetIQ Identity Governance replaces errorprone, time consuming manual methods that can expose your organization to compliance violations and risk from excessive access.

    SAP's Customer Data Cloud helps grow your audience and build trusted, personalized customer relationships based on transparency and personal data control.

    Sample Customers
    Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
    Western & Southern Financial Group
    Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
    Top Industries
    REVIEWERS
    Government16%
    Retailer13%
    Financial Services Firm11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company13%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm18%
    Manufacturing Company12%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Manufacturing Company16%
    Computer Software Company13%
    University12%
    Retailer9%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise6%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise13%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    Buyer's Guide
    Identity Management (IM)
    April 2024
    Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: April 2024.
    769,334 professionals have used our research since 2012.

    NetIQ Identity Governance is ranked 22nd in Identity Management (IM) with 9 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. NetIQ Identity Governance is rated 8.0, while SAP Customer Data Cloud is rated 8.0. The top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.

    We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.