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Netgate pfSense Plus Firewall/VPN/Router vs Zscaler Cloud Firewall comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense Plus Firewa...
Ranking in Firewalls
25th
Average Rating
9.0
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
38th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Netgate pfSense Plus Firewall/VPN/Router is 0.2%. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Netgate pfSense Plus Firewall/VPN/Router0.2%
Zscaler Cloud Firewall1.0%
Other98.8%
Firewalls
 

Featured Reviews

Jim Voige - PeerSpot reviewer
Site Manager at a consultancy with 11-50 employees
High availability routing has secured our network and delivers reliable support every day
One downside of Netgate pfSense Plus Firewall_VPN_Router is the need for a better understanding of what hardware it would run on. Right now, we're using Netgate's hardware, but I'm interested in knowing if there are other hardware options available, particularly heavier duty hardware, because the Supermicro 1537 version we have only has a single power supply, which is a shortcoming in an IT environment where dual power supplies are ideal. The pricing for the hardware of Netgate pfSense Plus Firewall_VPN_Router is steep, which is one reason I'd explore other options. I'm familiar with the costs of Supermicro servers, and I believe Netgate charges a premium for their server hardware without enough upside to justify it. The pricing is not justified.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I do not have complaints about Netgate pfSense Plus Firewall_VPN_Router with Firewall, VPN, and Router; it is really comfortable for use, and it does a pretty good job."
"Overall, the entire Netgate pfSense Plus Firewall_VPN_Router product has been reliable, though some of their smaller gear aimed at remote offices hasn't been cost-effective."
"It's very simple to use, efficient, up to date, and the hardware is very available; it's very safe."
"My experience with the product is that it is a stable and good product that is easy to use."
"They are more satisfied with Netgate pfSense Plus Firewall_VPN_Router in terms of its flexibility and customer support."
"We use pfSense and Netgate pfSense Plus Firewall/VPN/Router to establish a VPN tunnel between our client and our headquarters to transfer data between client and our equipment; it's very simple to use, efficient, up to date, and the hardware is very available; it's very safe."
"Zscaler is one of the leading vendors in the cloud space."
"The initial setup is straightforward."
"Zscaler is the Rolls Royce for this kind of solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Zscaler is still a very good product."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"Once you have Zscaler running you have access to configure it however you want."
 

Cons

"I would assess the effectiveness of Netgate pfSense Plus Firewall_VPN_Router's traffic shaping as good, but I would give a six marks only for that compared to others because in the past few years, there has been a stop of improvement or lack of improvement showing in Netgate pfSense Plus Firewall_VPN_Router."
"They have to learn something more from FortiGate."
"The pricing for the hardware of Netgate pfSense Plus Firewall_VPN_Router is steep, which is one reason I'd explore other options."
"The most significant drawback in recent years has been the cessation of firmware release downloads."
"The effectiveness of Netgate pfSense Plus Firewall_VPN_Router traffic shaping is quite good, but I am not very satisfied with the interface for control."
"Currently, the Data Leak Prevention is only for web filtering and there is nothing for email and the USB, so it would be an improvement if that could be included."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"The issue right now is probably that Zscaler is not providing web browser isolation."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"There are several areas for improvement. Firstly, the GUI is outdated, with noticeable lags and delays, especially when generating reports for past transactions."
"Apart from the issues associated with the product in areas like the DC performance issues and DC failover, Zscaler Cloud Firewall's IP should not have a proxy IP."
"One area for improvement lies in their customer service, which feels less ideal for a premium product. The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution."
 

Pricing and Cost Advice

Information not available
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
"There are different subscription models available."
"It is expensive for small businesses."
"Zscaler is priced too high compared to the cost of Fortinet."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There are licensing costs, and I would not say that it's a cheap vendor."
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Top Industries

By visitors reading reviews
Construction Company
36%
Comms Service Provider
9%
Healthcare Company
8%
Manufacturing Company
6%
Construction Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What needs improvement with Netgate pfSense Plus Firewall/VPN/Router?
Netgate pfSense Plus Firewall/VPN/Router regularly provides updates. One aspect they can improve is that most people ask whether an antivirus scanning system is available in pfSense. Other companie...
What is your primary use case for Netgate pfSense Plus Firewall/VPN/Router?
We work with Netgate products. We are a reseller and consultant. We have been working with Netgate and Fortinet for around two years.
What advice do you have for others considering Netgate pfSense Plus Firewall/VPN/Router?
For metrics to measure its impact, we do not measure in a formal way. We use bandwidth monitoring to check how effective the solution is. I have not encountered customers asking for additional feat...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datacenter and endpoint. In between you have branch office. So blending EPP and firew...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, which is something I wish they would address.
 

Overview

 

Sample Customers

Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Netgate pfSense Plus Firewall/VPN/Router vs. Zscaler Cloud Firewall and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.