SCOM and NetCrunch are competing products in the IT monitoring space. NetCrunch is generally seen as the superior option due to its comprehensive capabilities, which many find justify its cost.
Features: SCOM provides extensive monitoring with strong integration capabilities primarily focused on Windows environments. It supports in-depth diagnostics and alerts. On the other hand, NetCrunch offers a wider range of monitoring features including SNMP and agentless monitoring, delivering adaptability and scalability. It supports a diverse array of network devices and platforms, making it more versatile than SCOM.
Room for Improvement: SCOM could improve through simplifying its complex deployment process, extending support beyond mainly Windows environments, and reducing additional costs for customizable features. NetCrunch might benefit from better documentation, more integration options for larger enterprise environments, and enhanced reporting tools to better illustrate data insights.
Ease of Deployment and Customer Service: SCOM is known for a complex deployment process, particularly in heterogeneous environments but offers robust support for Windows-based systems. NetCrunch is praised for its straightforward deployment process and versatile support capability, with customer service considered more responsive and helpful than SCOM's.
Pricing and ROI: SCOM generally requires a significant upfront investment along with additional costs for customizable features, providing satisfactory ROI mainly through its integration capabilities. NetCrunch offers flexible pricing options with lower initial costs and better long-term value, offering comprehensive monitoring features out of the box and a higher ROI through efficient deployment and effective features.
NetCrunch is the complete network monitoring solution for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
