NetCrunch vs OpsRamp comparison

AdRem Software and OpsRamp are both solutions in the IT Infrastructure Monitoring category. AdRem Software is ranked #64, while OpsRamp is ranked #16 with an average rating of 7.4. AdRem Software holds a 0.3% mindshare in IM, compared to OpsRamp’s 2.8% mindshare. Additionally, 100% of AdRem Software users are willing to recommend the solution, compared to 84% of OpsRamp users who would recommend it.

NetCrunch

Read 3 NetCrunch reviews

593 Views
350 Comparison Views

100% willing to recommend

OpsRamp

Read 13 OpsRamp reviews

4,398 Views
3,342 Comparison Views

84% willing to recommend

NetCrunch

OpsRamp

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

NetCrunch and OpsRamp compete in network monitoring and management. OpsRamp holds an advantage due to its comprehensive features, but users find NetCrunch appealing for its straightforward pricing and ease of use.

Features: NetCrunch provides real-time network maps, alerts, and efficient monitoring for issue detection. OpsRamp includes extensive cloud management, AI-driven operations, and automation capabilities for a broader scope of monitoring.

Room for Improvement: NetCrunch could improve by expanding its cloud management capabilities, integrating AI for predictive analysis, and widening automation features. OpsRamp may enhance its deployment process, offer simplified pricing options, and improve its user interface to reduce complexity for new users.

Ease of Deployment and Customer Service: NetCrunch offers a streamlined deployment with its simpler architecture and dedicated support praised for personalization. OpsRamp provides robust integration options, necessitating more initial setup time and resources. Both offer efficient customer service.

Pricing and ROI: NetCrunch has a competitive pricing structure and quick ROI, focusing on network monitoring ease of implementation. OpsRamp requires a higher upfront investment due to advanced features, but it can yield greater long-term ROI for enterprises needing comprehensive IT management solutions.

To learn more, read our detailed NetCrunch vs. OpsRamp Report (Updated: July 2025).

Buyer's Guide

NetCrunch vs. OpsRamp

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetCrunch

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (81st), Server Monitoring (28th), Log Management (70th)

OpsRamp

Ranking in IT Infrastructure Monitoring

16th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Event Monitoring (2nd), AIOps (6th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of NetCrunch is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpsRamp is 2.8%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Reginald Pierre

Senior Systems Administrator, Technical Lead at Connectivity Wireless

A network monitoring platform with a useful reporting feature, but permission-based options could be better

The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

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Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."

"We find the products seamless integration with Zendesk to be extremely valuable to our business."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."

"What I appreciate most about OpsRamp is that while many tools in the market provide standard monitoring, OpsRamp stands out as a differentiator by providing AIOps features, including correlation, deduplication, and automation where we can run RBA scripts on top of created alerts."

"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The multi-tenant architecture capability of OpsRamp has helped me streamline and improve the processes within my organization."

More OpsRamp pros

Cons

"I didn't care for the role-based, permission-based options, which were not the best."

"Technical support should be improved, and I have noticed other areas in OpsRamp that could be improved or enhanced."

"OpsRamp cannot be scaled for big and large company deployments."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

"Automation is currently quite complex and needs to be improved."

More OpsRamp cons

Pricing and Cost Advice

Information not available

"There is an annual licensing fee to use OpsRamp."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"OpsRamp is a cost-effective solution."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

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Top Industries

By visitors reading reviews

Agriculture

11%

Comms Service Provider

11%

Educational Organization

10%

Computer Software Company

15%

Manufacturing Company

13%

Financial Services Firm

11%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about OpsRamp?

Most features work fine.

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What is your experience regarding pricing and costs for OpsRamp?

I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.

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What needs improvement with OpsRamp?

If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...

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Comparisons

Zabbix vs NetCrunch

Compared 37% of the time

DX Unified Infrastructure Management vs NetCrunch

Compared 20% of the time

PRTG Network Monitor vs NetCrunch

Compared 17% of the time

SolarWinds NPM vs NetCrunch

Compared 14% of the time

WhatsUp Gold vs NetCrunch

Compared 13% of the time

More NetCrunch Competitors

Dynatrace vs OpsRamp

Compared 14% of the time

ServiceNow IT Operations Management vs OpsRamp

Compared 12% of the time

Datadog vs OpsRamp

Compared 11% of the time

SolarWinds NPM vs OpsRamp

Compared 8% of the time

LogicMonitor vs OpsRamp

Compared 6% of the time

More OpsRamp Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

August 2025

Download NetCrunch product report

Buyer's Guide

OpsRamp

August 2025

Download OpsRamp product report

Overview

NetCrunch is an all-in-one network monitoring platform designed for hybrid IT environments, offering comprehensive agentless monitoring of thousands of devices across different technologies and platforms.

NetCrunch streamlines network management with automated discovery, configuration, and monitoring through rule-defined policies. It covers monitoring across various environments, providing real-time dashboards, dynamic views, and topology maps. With its versatile features, it supports diverse IT ecosystems efficiently. It offers a node-based license model that enables scalable deployment on-prem, self-hosted in the cloud, or in hybrid settings.

What are NetCrunch's most important features?

Agentless Monitoring: Supports devices using SNMP, server metrics, virtualization, cloud platforms, and traffic flows.
Automated Discovery: Facilitates network configuration and monitoring via 670+ monitoring packs and sensors.
Advanced Alerting: Filters, delays, and correlates alerts to minimize false positives with configurable escalation paths.
Real-time Dashboards: Provides dynamic views and automatic topology maps reflecting device status and relationships.
Action Scripts: Offers 40+ actions like script execution and device reboot to manage network incidents.

What benefits and ROI can users expect from NetCrunch?

Scalability: Simplifies expansion with a node-based licensing model adapting to network growth.
Flexibility: Supports on-prem, cloud, or hybrid models for versatile deployment options.
Efficiency: Automates routine tasks reducing manual intervention and potential errors.
Reliability: Enhances monitoring accuracy with real-time updates and minimized false alerts.
Integration Capability: Works with email, SMS, and service integrations for streamlined communication.

NetCrunch is implemented across industries like healthcare and finance, ensuring comprehensive monitoring solutions that accommodate specific protocol and compliance requirements. It's tailored for seamless integration into various IT architectures optimizing monitoring capabilities tailored to industry standards.

AdRem Software

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

OpsRamp

Sample Customers

AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Buyer's Guide

NetCrunch vs. OpsRamp

July 2025

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