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N2WS Backup & Recovery vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
10.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
7.9
<p>N2WS Backup &amp; Recovery offers highly regarded, responsive, and prompt customer support, with direct vendor handling and efficient issue resolution.</p>
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
7.6
<p>Users find N2WS Backup &amp; Recovery scalable and efficient for long-term use with various server and VM backup needs.</p>
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
8.6
<p>N2WS Backup &amp; Recovery is highly praised for its stability and reliability, frequently receiving a nine out of ten rating.</p>
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

<p>N2WS Backup &amp; Recovery requires a better GUI, enhanced stability, and improved file management tools for more efficient backups.</p>
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

<p>N2WS Backup &amp; Recovery provides scalable, cost-effective cloud backup solutions with flexible pricing based on usage and exceptional customer support.</p>
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

<p>N2WS Backup &amp; Recovery is praised for its user-friendly design, efficient AWS instance management, strong repository, and reporting features.</p>
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

N2WS Backup & Recovery
Ranking in Cloud Backup
32nd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Backup and Recovery (42nd), Disaster Recovery (DR) Software (23rd)
Norton Small Business
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (14th)
 

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of N2WS Backup & Recovery is 0.5%, up from 0.4% compared to the previous year. The mindshare of Norton Small Business is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Hitesh Jethwa - PeerSpot reviewer
User-friendly, easy to deploy, and stable
I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
13%
Manufacturing Company
7%
Insurance Company
6%
Comms Service Provider
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

N2WS Cloud Protection Manager
No data available
 

Overview

 

Sample Customers

Coca-Cola, tecRacer, Cloudar, Goodwill
Information Not Available
Find out what your peers are saying about N2WS Backup & Recovery vs. Norton Small Business and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.