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N2W vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
6.2
N2W's customer service is efficient, responsive, and proactive, ensuring high customer satisfaction and strong sales performance.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
6.8
N2W demonstrates strong scalability, efficiently improving backup times across diverse infrastructures and adapting to increasing workloads.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
7.6
Users consistently praise N2W's stability, noting reliable performance, efficient recovery, and high ratings, making it exceptionally dependable.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

N2W's interface is outdated and complex, needing improved integration, file management, and stability for seamless backup solutions.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
 

Setup Cost

N2W offers flexible AWS Marketplace pricing, appealing to all organizational sizes with intuitive purchasing and low-cost features.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
 

Valuable Features

N2W provides efficient data backup and recovery with a user-friendly interface, benefiting AWS workload management and user experience.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
 

Categories and Ranking

N2W
Ranking in Cloud Backup
33rd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
Backup and Recovery (41st), Disaster Recovery (DR) Software (24th), AWS Marketplace (36th)
Norton Small Business
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (15th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of N2W is 0.6%, up from 0.4% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Hitesh Jethwa - PeerSpot reviewer
User-friendly, easy to deploy, and stable
I give the solution a nine out of ten. We require one engineer for maintenance. I would highly recommend N2WS Backup & Recovery, as I have had no issues and the sales and technical support teams have been excellent. They keep in touch with us every three to six months via email and phone calls.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
10%
Manufacturing Company
9%
Government
9%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What is your primary use case for N2WS Backup & Recovery?
We use N2WS Backup &amp; Recovery for backing up EC2 instances.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Information Not Available
Find out what your peers are saying about N2W vs. Norton Small Business and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.