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N2W vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.3
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
 

Customer Service

Sentiment score
3.3
N2W offers exceptional technical support with a responsive team, ensuring high user satisfaction through efficient issue resolution and communication.
Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
 

Scalability Issues

Sentiment score
4.6
N2W offers scalable, efficient backup for diverse cloud environments, accommodating growing workloads and numerous AWS accounts and instances.
Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
 

Stability Issues

Sentiment score
5.1
N2W stability is highly rated, backing up 600+ instances daily with no downtime, ensuring reliable production operations.
Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
 

Room For Improvement

N2W needs UI updates, improved integration, disaster recovery, multicloud support, and user-friendly features for enhanced backup management.
Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
This would help those who are not familiar with Infrastructure as Code to back up and restore these services without the overhead of understanding IaC configuration.
I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift.
 

Setup Cost

N2W provides easy AWS Marketplace purchasing with flexible pricing and tiered licensing, supporting diverse needs without extra fees.
Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
It is certainly a worthwhile investment, providing a strong return on investment (ROI).
Not all features are available in the cheaper plans.
 

Valuable Features

N2W offers efficient backup, rapid recovery, cost optimization, and ransomware protection, ensuring business continuity for critical AWS services.
Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The most valuable features are EC2 and RDS backups, as well as VPC capture.
 

Categories and Ranking

N2W
Ranking in Cloud Backup
24th
Average Rating
9.2
Reviews Sentiment
5.6
Number of Reviews
12
Ranking in other categories
Backup and Recovery (29th), Disaster Recovery (DR) Software (19th)
Norton Small Business
Ranking in Cloud Backup
18th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (8th), Endpoint Protection Platform (EPP) (24th)
 

Mindshare comparison

As of October 2025, in the Cloud Backup category, the mindshare of N2W is 0.7%, up from 0.4% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Market Share Distribution
ProductMarket Share (%)
Norton Small Business0.2%
N2W0.7%
Other99.1%
Cloud Backup
 

Featured Reviews

George Philippakos - PeerSpot reviewer
Backup process and monitoring become simple and effective while seamless instance recovery and cost optimization ensure business continuity
Policy creation is straightforward, with automatic backups of new resources enabled through tagging. Instance recovery is seamless, whether within the same VPC or across different VPCs. File-level restores are intuitive and easy to manage, while full VPC backups provide critical protection and peace of mind in the event of a disaster. In addition, lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements. The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Healthcare Company
11%
Government
10%
Manufacturing Company
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I believe N2WS offers a highly competitive pricing model, delivering excellent value. It is certainly a worthwhile investment, providing a strong return on investment (ROI).
What needs improvement with N2WS Backup & Recovery?
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version. I am eager to upgrade and take full adva...
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Information Not Available
Find out what your peers are saying about N2W vs. Norton Small Business and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.