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N-able Mail Assure vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Mail Assure
Ranking in Email Security
42nd
Average Rating
1.0
Reviews Sentiment
4.3
Number of Reviews
1
Ranking in other categories
Email Archiving (13th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (21st), Office 365 Protection (5th)
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of N-able Mail Assure is 0.8%, up from 0.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.4%
N-able Mail Assure0.8%
Other97.8%
Email Security
 

Featured Reviews

This is a dud product with inferior spam filtering
This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff. Failed deliveries, for example, they don't count it as an issue so those messages won't be queued for another delivery attempt. As I understand it from talking to their support, if the server pings or sends any response at all, then Mail Assure will not keep a copy. It will also weirdly mark messages during that outage as rejected, so it's not like Mail Assure doesn't know that the message never reached the user(s).
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The only benefit from Mail Assure is its white label feature and its per-user licensing plus the ability to package archiving and spam protection into a single interface."
"The granularity of the setup is most valuable; it has all the features we need from global settings to per-user settings, which makes it possible to really fine tune the spam filter and we are pretty happy with it."
"We have a lot less spam going through. Because of this, work hours are not lost searching through all the spam emails to determine which ones are legitimate. This saves our bank clients' time since they are not forced to search their inbox for legitimate emails between spams. Not a lot of spam is going through. I think time is essential and we are gaining a lot of it with this solution since a lot of emails are automatically filtered out."
"They have never let us down and we have never looked back."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"TitanHQ is phenomenal."
"In some ways, it was nice SonicWall did fail because we have a better solution now."
 

Cons

"This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"They could improve on the color of the interface."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe."
"We had to do some stuff with eFax in order to get eFaxing to come through. Had we known that ahead of time, we could have had that ironed out before we went live. However, we just didn't realize it was going to interfere with it. After we implemented it, we realized it was interfering with some of our eFaxes, so we had to go figure out why"
"The quarantine report frequency could be better."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"The admin user interface is very granular. It can be difficult, on a layer-by-layer basis, to wrap your head around it."
 

Pricing and Cost Advice

Information not available
"We pay for licenses and the price structure is very clean. You don't have to pay for on-premises equipment and perhaps a monthly service fee for hardware."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"The price point is still of a reasonable nature. It is reasonable for the services that they offer. They are very reasonable, and that is one of the factors why we decided on SpamTitan a long time ago."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"The pricing and licensing are acceptable. The licensing is somewhat different; TitanHQ gives us a peak cap of simultaneous users, which they calculate as the number of email addresses viewed through so many days or weeks. That's considered our number of users, but it isn't always a one-to-one relationship, making it harder to resell. We can't say precisely that the solution costs X per month per user, but that's how we present the price to potential customers, and we just ensure we receive more than we pay to TitanHQ. The licensing hasn't caused us any problems, but it would be better if the pricing were per-user. I know that's not easy to achieve on a technical level."
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Top Industries

By visitors reading reviews
Construction Company
15%
Computer Software Company
11%
Comms Service Provider
9%
Government
7%
Outsourcing Company
14%
Construction Company
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Also Known As

SolarWinds MSP Mail, SolarWinds Mail Assure, SolarWinds MSP Mail Assure
No data available
 

Overview

 

Sample Customers

eNet Systems, WinAdmins, Newport Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: September 2026.
915,383 professionals have used our research since 2012.