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N-able Mail Assure vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N-able Mail Assure
Ranking in Email Security
42nd
Average Rating
1.0
Reviews Sentiment
4.3
Number of Reviews
1
Ranking in other categories
Email Archiving (14th)
TitanHQ SpamTitan
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (20th), Office 365 Protection (5th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of N-able Mail Assure is 0.8%, up from 0.4% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
TitanHQ SpamTitan1.4%
N-able Mail Assure0.8%
Other97.8%
Email Security
 

Featured Reviews

This is a dud product with inferior spam filtering
This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff. Failed deliveries, for example, they don't count it as an issue so those messages won't be queued for another delivery attempt. As I understand it from talking to their support, if the server pings or sends any response at all, then Mail Assure will not keep a copy. It will also weirdly mark messages during that outage as rejected, so it's not like Mail Assure doesn't know that the message never reached the user(s).
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The only benefit from Mail Assure is its white label feature and its per-user licensing plus the ability to package archiving and spam protection into a single interface."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"We have definitely seen a return on our investment from using this product, as it's been very profitable because of how many users we have and it also saves us time because it frees the help desk staff to get other jobs done."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"Overall, SpamTitan has blocked spam by 99 percent, resulting in happy end-users whose clean inboxes make everybody more productive, saving time and money."
"There was a noticeable improvement in spam in the first week."
"It filters some of the spam."
"The price of this solution is low."
 

Cons

"This is a dud product with inferior spam filtering versus alternatives like SpamHero, and the continuity feature is essentially marketing fluff."
"We're so used to it now. If anything, there should be more ease of access for the users. If you're on our mail server, there should be easier access for you to better manage your own mailbox."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"The quarantine report frequency could be better."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
 

Pricing and Cost Advice

Information not available
"The price was great compared to other solutions that we looked at the time."
"As a small business, every penny is counted here... I really thought that something like SpamTitan would be more expensive, but it cost me about $70 (or about £60) a month. I'm more than happy to pay that."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
"Cloud-based solutions charge per mailbox, which isn't ideal sometimes. A company could have 300 total mailboxes and only 50 in regular use, but they would have to pay the same for all of them. I want a cloud-based solution that gives a price based on the volume of email traffic."
"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
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Top Industries

By visitors reading reviews
Construction Company
15%
Computer Software Company
11%
Comms Service Provider
9%
Government
7%
Outsourcing Company
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Also Known As

SolarWinds MSP Mail, SolarWinds Mail Assure, SolarWinds MSP Mail Assure
No data available
 

Overview

 

Sample Customers

eNet Systems, WinAdmins, Newport Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: August 2026.
911,994 professionals have used our research since 2012.