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SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
SnapLogic has helped automate manual data transfers significantly and improved our workflow efficiency, reducing integration development timelines considerably, which reflects a good ROI.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
The technical support from Salesforce is moderate.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
Customer support scales well; as pipeline volume grows, we have been able to add more integrations and users without performance degradation.
Mule ESB is a scalable solution.
The adaptability of Mule ESB in supporting multiple messaging patterns is pretty decent and pretty good.
When it comes to scalability and the ability to expand, I would rate Mule ESB as an eight or nine.
I rate the scalability of SnapLogic as eight out of ten.
Mule ESB is a stable product, and I have no doubts about its reliability.
I would rate the stability of SnapLogic as nearly ten out of ten.
But recently, in a year, I haven't found many performance issues in SnapLogic.
Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features.
More information is needed from MuleSoft.
Pricing is one factor that could be improved about Mule ESB; other than that, I'm pretty fine with it.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive.
I would say the pricing is on the higher side, but it aligns with the capabilities offered for mid- to large integrations.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
It is also reusable, meaning the same service can be used in multiple places simply by adding it, and this comes with the API-led architecture that makes integrations more secure and reliable.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
The drag-and-drop builder and pre-built snaps have helped our team through a very low-code approach, making it easier for us to develop fast pipelines and be more agile compared to the heavier integration platforms we used before.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
| Product | Market Share (%) |
|---|---|
| Mule ESB | 15.0% |
| IBM Integration Bus | 16.6% |
| webMethods.io | 9.7% |
| Other | 58.7% |
| Product | Market Share (%) |
|---|---|
| SnapLogic | 3.0% |
| Boomi iPaaS | 8.6% |
| Microsoft Azure Logic Apps | 7.2% |
| Other | 81.2% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 11 |
The SnapLogic Intelligent Integration Platform uses AI-powered workflows to automate all stages of IT integration projects – design, development, deployment, and maintenance – whether on-premises, in the cloud, or in hybrid environments. The platform’s easy-to-use, self-service interface enables both expert and citizen integrators to manage all application integration, data integration, API management, B2B integration, and data engineering projects on a single, scalable platform. With SnapLogic, organizations can connect all of their enterprise systems quickly and easily to automate business processes, accelerate analytics, and drive transformation.
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