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Mule ESB vs SnapLogic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Calculating ROI from Mule ESB varies, influenced by design strategies, licensing costs, and varying perceptions of its value.
Sentiment score
8.2
SnapLogic delivers significant time savings, improved efficiency, cost-effectiveness, and enhanced data analytics, driving better business decisions and ROI.
SnapLogic is really helpful and processes in very little time, so it doesn't take much time compared to any legacy tool.
 

Customer Service

Sentiment score
6.6
Mule ESB support varies by subscription, offering quick responses but sometimes lacks depth; forums provide additional insights.
Sentiment score
6.9
SnapLogic support receives mixed reviews; users praise responsiveness, yet others cite delays and insufficient expertise, impacting overall satisfaction.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
Some SMEs are allotted for the organization, so in case of any issue, we have their email IDs to contact them for support, including SMEs and community.
The technical support from SnapLogic is excellent, and I would give it a complete ten.
 

Scalability Issues

Sentiment score
7.5
Mule ESB scales efficiently for diverse enterprises, supporting seamless cloud deployments and handling extensive data through flexible integration.
Sentiment score
7.4
SnapLogic offers flexible scalability, effective in diverse scenarios, though some users experienced initial challenges and suggest potential improvements.
Mule ESB is a scalable solution.
I rate the scalability of SnapLogic as eight out of ten.
 

Stability Issues

Sentiment score
7.1
Mule ESB is stable and reliable, despite minor issues with older versions, large files, and clustering.
Sentiment score
7.4
SnapLogic is considered stable and reliable with minor upgrade challenges, but some prefer Boomi due to support issues.
I would rate the stability of SnapLogic as nearly ten out of ten.
But recently, in a year, I haven't found many performance issues in SnapLogic.
 

Room For Improvement

Mule ESB users report challenges with documentation, stability, performance, licensing costs, support, and integration, requiring significant improvements.
SnapLogic needs to enhance integrations, API management, debugging, customization, real-time processing, and AI features for improved usability.
More information is needed from MuleSoft.
From my perspective, Mule ESB is lightweight, but it can be improved when it comes to the agility of the system.
If the AI capabilities and integrations were more intuitive and easy to learn for new users, it would be greatly beneficial.
They can improve more visuals, with graphical representations, such as how many things can be added, how many users can be added or dropped, and how the back-end nodes can be graphically shown in a better way.
I tend to frequently communicate with SnapLogic to ask for additional features, and they have been responsive.
 

Setup Cost

Mule ESB is seen as expensive with flexible pricing and offers support only in the paid Enterprise version.
SnapLogic offers competitive pricing based on nodes and usage, valued for functionality in complex integrations without coding.
There would be only one point of improvement if the price could be lower.
SnapLogic is positioned at around seven or eight out of ten in terms of pricing.
 

Valuable Features

Mule ESB provides flexible, high-performance integration with extensive connectivity, DataWeave, API-led architecture, cloud capabilities, and strong support.
SnapLogic offers a low-code interface, extensive connectivity, and efficient automation, simplifying complex integrations with robust tools and fast deployment.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
I also like the whole child-parent pipeline feature; it allows me to break up a process into smaller pieces and then have one big pipeline that controls these smaller pipelines.
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL.
It's moving into AI, so we can create AI agents with LLM models. We can use most of the LLM such as Amazon Bedrock, OpenAI, Azure AI.
 

Categories and Ranking

Mule ESB
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Enterprise Service Bus (ESB) (2nd)
SnapLogic
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
25
Ranking in other categories
Data Integration (19th), Process Automation (13th), Cloud Data Integration (14th), Integration Platform as a Service (iPaaS) (8th)
 

Mindshare comparison

While both are Application Integration solutions, they serve different purposes. Mule ESB is designed for Enterprise Service Bus (ESB) and holds a mindshare of 17.6%, down 21.9% compared to last year.
SnapLogic, on the other hand, focuses on Integration Platform as a Service (iPaaS), holds 3.4% mindshare, down 3.8% since last year.
Enterprise Service Bus (ESB) Market Share Distribution
ProductMarket Share (%)
Mule ESB17.6%
IBM Integration Bus20.4%
webMethods.io11.3%
Other50.7%
Enterprise Service Bus (ESB)
Integration Platform as a Service (iPaaS) Market Share Distribution
ProductMarket Share (%)
SnapLogic3.4%
Boomi iPaaS12.5%
Microsoft Azure Logic Apps12.4%
Other71.7%
Integration Platform as a Service (iPaaS)
 

Q&A Highlights

Nov 10, 2015
 

Featured Reviews

Maharsh-Kapadia - PeerSpot reviewer
Transforms enterprise integration with comprehensive platform and excellent support
The best features of this solution are that everything we get into a single platform, whether it's integration, API, or data modeling; everything is available in one platform. It's a hybrid, including cloud and on-premise solutions with good connectivity and good connectors. From the benefits of using Mule ESB, we could reduce the manual tasks to 50% in one to two years. The cost is still something we are trying to make lower because we see some advantages when we move from point-to-point integration to API-led connectivity. We have seen a lot of reusable assets, so the cost is reduced. Ultimately, we want to see how it's transformed into business revenue; that's what we are still looking into.
VinethSuresh - PeerSpot reviewer
Achieves rapid results in data migration and has an intuitive user interface
I find SnapLogic to be user-friendly, especially for beginners with limited experience in data engineering or ETL. The interface is interactive, allowing me to quickly learn how to run pipelines and achieve production-ready results swiftly. This agility translates to cost savings, especially for smaller projects and proofs of concept, as less time and effort are needed to deliver results.
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Answers from the Community

Nov 10, 2015
Nov 10, 2015
MuleSoft and SnapLogic both are very good. If Integration mainly on ESB, DATA and Security then MuleSoft will be a better candidate.
2 out of 9 answers
DH
Mar 17, 2015
I have experience in cloud environments and installations in data center companies working with MuleSoft in version community, in terms of safety and effective cost is dependent on the type up your cloud provider but also can work at application level with ssl etc. MuleSoft is a very good option has high performance and is not difficult to get to work more thoroughly with the platform
it_user198171 - PeerSpot reviewer
Mar 17, 2015
MuleSoft (based on the disparate ESB looked at below) is a strong contender in the industry due to its robustness. My personal experience has been with SoftwareAG webMethods’ ESB which proved to be user-friendly with regards to implementation methodology and how the disparate yet interdependent components of the stack supplement and complement each other. 1. The cloud vs. on-premise debate is solely dependent on one’s risk appetite and their individual requirements. As a bank in South Africa we were loathe to have our core applications exposed to the outer world (cloud) due to the maturity of the service providers in our country and the level of confidence we have on their governance, security and operational capabilities. 2. With the SoftwareAG stack, I used CentraSite which was another component supplementary to the stack that focuses on SOA governance (policy enforcement), mediation and performance monitoring. The dashboards that come with it allowed for early detection of any anomalies with regards throughput (volume of messages processed per second), latency, performance (how quickly each message was processed), and also showed how many times any service was been invoked across the stack. With proper fine tuning we could achieve speeds of about 100 messages per second for our most complex queries (those doing orchestration, enrichment, transformation etc.) Hope this helps, if not, you could ask specific questions and I will attempt to assist to the best of my knowledge.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
7%
Financial Services Firm
22%
Manufacturing Company
11%
Real Estate/Law Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise36
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...
What do you like most about Mule ESB?
The solution's drag-and-drop interface and data viewer helped us quite a lot.
What do you like most about SnapLogic?
Despite having no prior experience in SnapLogic, we managed to build, test, and prepare it for release in just three hours, handling heavy data efficiently.
What needs improvement with SnapLogic?
In the future, SnapLogic can make connectors with LLM connectors which are available recently. They can work on that aspect. Sometimes those connectors have low performance or don't generate accura...
What is your primary use case for SnapLogic?
Regarding automation, there were multiple business requirements to automate processes, such as sales processes and finance data. They wanted to integrate with different systems and achieve accurate...
 

Also Known As

No data available
DataFlow
 

Overview

 

Sample Customers

Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Adobe, ADP, BlackBerry, Bonobos, Box, Capital One, Dannon, Eero, Endo, Gensler, HCL, HP, Grovo, HIS, iRobot, Leica, Merck, Sans, Target, Verizon, Vodafone, Yelp, Yahoo!
Find out what your peers are saying about IBM, Salesforce, Oracle and others in Enterprise Service Bus (ESB). Updated: September 2025.
869,785 professionals have used our research since 2012.