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Mode Analytics vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mode Analytics
Ranking in BI (Business Intelligence) Tools
24th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the BI (Business Intelligence) Tools category, the mindshare of Mode Analytics is 0.5%, up from 0.3% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Yoeri Samwel - PeerSpot reviewer
Helps to run Python-based scripts but needs enhancement in user experience
The most important feature of the solution is the ability to run Python-based scripts.  Mode Analytics needs to improve the overall user experience.  I have been working with the solution for two years.  I rate the solution's stability a ten out of ten.  I rate the tool's scalability a seven…
Sunny Nair - PeerSpot reviewer
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature of the solution is the ability to run Python-based scripts."
"The tool helps to catch results and review them."
"The most valuable feature I would say is the flexibility in editing."
"The solution is simple for people from a viewing perspective, not a coding perspective."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"Transparency is the most valuable feature of this solution."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The inbuilt features, like pictorial representation of the data and the ability to remap and realign the data, provide clarity in understanding sales perspectives."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
 

Cons

"I think in terms of User Interface, I would say it can be better."
"Mode Analytics needs to improve the overall user experience."
"The data visualization is cumbersome in Mode Analytics. I want the solution to add a map that has an easy interface. The UI is slow sometimes."
"The solution could run faster."
"The product must be more transparent."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"Salesforce is working very rigorously on improvements with each release."
"The product is expensive."
"The tool needs to simplify its features."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
 

Pricing and Cost Advice

"The pricing is per user."
"Mode Analytics is cheap compared to other tools."
"My decision-maker found the pricing expensive, but it is okay for me."
"I rate the solution's pricing a seven out of ten."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"The solution is expensive."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Media Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
18%
Financial Services Firm
15%
Manufacturing Company
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Mode Analytics?
The solution is simple for people from a viewing perspective, not a coding perspective.
What needs improvement with Mode Analytics?
The solution could run faster. You just sit there, waiting during the load times, especially for the large ones. And if you're doing a presentation, no one likes awkwardly waiting for it to load. L...
What is your primary use case for Mode Analytics?
I was put in charge of creating a lot of the dashboards, so it was very much that there weren't people at the company that knew how to use the solution. I was just handed the solution when I transf...
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Lyft, Zenefits, Twitch, Trello, Clover, Grovo, CrowdFlower, Segment, Everlane, Pocket, Highfive
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Mode Analytics vs. Salesforce Einstein Analytics and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.