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Mimecast Incydr vs Trellix DLP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
8.0
Trellix DLP offers enhanced security, significant cost savings, 20% ROI, and increased popularity due to its McAfee transition.
The benefits our customers see from using Trellix DLP include cost reduction, given its competitive pricing in India.
 

Customer Service

Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
6.5
Trellix DLP support is generally satisfactory but affected by rebranding issues, regional variations, and delays, especially during night hours.
The support from both the vendor and Trellix is excellent.
When trying to call the Trellix support number, it takes around one hour for someone to pick up the call.
Trellix's technical support deserves a perfect rating, and I would rate it ten out of ten compared to other solutions.
 

Scalability Issues

Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
7.7
Trellix DLP is scalable and adaptable, favored in cloud and on-premises setups for growing infrastructure needs.
Trellix DLP is very scalable, especially with the cloud version as everything is managed in the cloud.
I would rate the scalability of Trellix DLP between eight to nine out of ten.
It's a bit of a fallback, and I know they are working on improving scalability.
 

Stability Issues

Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
8.0
Trellix DLP is stable on Windows but faces inconsistencies on Mac OS; cloud provisioning minimizes concerns.
With the move to cloud provisioning, that is not a big problem anymore due to scalability on Trellix's side.
Product stability is not a major concern; I would rate it 99% stable.
The agents are the main issue as they can behave inconsistently across different versions of operating systems.
 

Room For Improvement

Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Trellix DLP requires better support, enhanced UI, compatibility, cloud integration, machine learning, and efficient policy application.
Having someone within a region who understands the countries and how they approach data and information security is sometimes where the problem lies.
Improved compatibility with Mac OS is needed due to ineffective policy applications.
Azure does not have LDAP, and we cannot integrate with the on-premises solution.
 

Setup Cost

Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Trellix DLP pricing is user-dependent, device-based, and considered reasonable, but can be high due to currency conversion.
It used to be in the middle, tending towards the high end, especially in South Africa, where we need to convert from dollars to rands, making things very expensive quickly.
The solution is currently affordable and not considered expensive.
 

Valuable Features

Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Trellix DLP offers advanced data protection with templates, centralized management, comprehensive security features, and compliance tools, enhancing system management.
Additionally, it supports integration with third-party solutions and agents, providing a versatile and user-friendly management experience.
These features are very useful for protecting company confidential data from being copied to another remote location or other sites.
Trellix products are manageable through a centralized control center, meeting requirements from frameworks like PCI DSS.
 

Categories and Ranking

Mimecast Incydr
Ranking in Data Loss Prevention (DLP)
25th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Trellix DLP
Ranking in Data Loss Prevention (DLP)
8th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Data Loss Prevention (DLP) category, the mindshare of Mimecast Incydr is 2.0%, up from 1.5% compared to the previous year. The mindshare of Trellix DLP is 5.2%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
GANESAN K - PeerSpot reviewer
Distributors highly benefit from advanced data monitoring and seamless integration features
The Machine Learning capability could be improved, particularly in data discovery. When given sensitive data expressions, the system retrieves files that are not always related. The system should adhere strictly to the given expression rather than just focusing on keywords within the expression. In endpoint features, while the detection rate is good, there could be improvements in remediation and rollback solutions during attacks. Other solutions now include such options since providing 100% security is impossible. The flexibility varies across environments. Enterprise customers find the product performs well without affecting their data, with scans running as scheduled. However, SMB customers experience some performance issues during scanning. Since EDR is integrated, users must access the EDR console to check endpoint detections. It would be beneficial if this functionality were incorporated within the EPO console, as the current threat graphs link doesn't display endpoint threat graphs.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
6%
Government
5%
Financial Services Firm
14%
Manufacturing Company
12%
Comms Service Provider
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
What do you like most about Trellix?
Trellix can transfer the data through the cloud. The storage device control is an important feature.
What needs improvement with Trellix?
Technical support for Trellix DLP could be better as we are using multiple types of DLP solutions, such as Forcepoint, Proofpoint, and Trellix. Currently, we don't have any knowledge of the advance...
What advice do you have for others considering Trellix?
I have no knowledge about what improvements could be made in Trellix DLP. There is nothing connected with AI at this time. I rate this product as ten points.
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
No data available
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Information Not Available
Find out what your peers are saying about Mimecast Incydr vs. Trellix DLP and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.