ScienceLogic and Microsoft System Center are competitors in the IT infrastructure monitoring category. ScienceLogic has the upper hand in flexibility and customization, while Microsoft System Center excels in automating tasks within Windows ecosystems.
Features: ScienceLogic is known for comprehensive monitoring capabilities, allowing detailed customization through its dashboards and integration with systems like ServiceNow API. It also offers event management, including predictive analytics and AWS coverage. Microsoft System Center provides excellent automation, seamless Windows environment integration, and easy configuration, all of which are crucial for standardizing enterprise IT operations.
Room for Improvement: ScienceLogic could enhance its reporting features and simplify its user interface. Additionally, improvements are needed in application monitoring, SNMP processing, and API expansion. Microsoft System Center needs better integration with non-Microsoft products, enhanced cloud monitoring features, and a more straightforward deployment process in multi-tenant environments.
Ease of Deployment and Customer Service: ScienceLogic supports both on-premises and cloud deployments and is highly regarded for outstanding customer service and technical support, ensuring quick resolution of issues. Microsoft System Center also offers on-premises solutions but lacks the advanced support integration found with ScienceLogic.
Pricing and ROI: ScienceLogic may be expensive due to its extensive device monitoring capabilities, but it provides significant value for enterprise customers seeking high customization. Microsoft System Center's licensing can also be costly, often requiring annual renewal; however, its integration with existing Microsoft infrastructure may justify the expense for businesses already invested in the Microsoft ecosystem. Both solutions yield strong ROI through reduced downtimes and increased operational efficiency.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
As a partner, I cannot create a ticket directly; I have to involve the end user's email to create one, so using the Software Assurance ID to create a ticket directly is not possible, making it very challenging for me.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
Microsoft System Center is scalable, allowing integration even if I have different sites.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
In Microsoft System Center, all the features are integrated already, whereas in ManageEngine, you have to license each feature individually to access those features.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
Product | Market Share (%) |
---|---|
ScienceLogic | 2.0% |
Microsoft System Center | 0.4% |
Other | 97.6% |
Company Size | Count |
---|---|
Small Business | 7 |
Midsize Enterprise | 4 |
Large Enterprise | 10 |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 11 |
Large Enterprise | 24 |
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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