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Microsoft Purview Compliance Manager vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Microsoft Purview Compliance Manager reduces costs by 50%, streamlines tasks, and is included in Office 365 E5 licensing.
Sentiment score
7.4
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
The process is reduced from weeks to a day, showcasing a solid nine for return on investment.
 

Customer Service

Sentiment score
4.7
Microsoft Purview Compliance Manager support faces mixed reviews, citing long resolution times and outsourced staff inefficiencies.
Sentiment score
6.6
Ping Identity Platform's customer service is timely and knowledgeable, though occasionally slow for complex issues; self-help resources are commended.
Since I approach them with more complicated issues, it takes quite a bit of time to get through those two support tiers.
They often rush to close tickets without deeply investigating complaints.
The support staff, who are often outsourced, seem not adequately equipped to handle issues quickly and efficiently.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
 

Scalability Issues

Sentiment score
7.7
Microsoft Purview Compliance Manager excels in scalable deployment across environments but faces constraints in crafting detailed policies.
Sentiment score
7.5
Ping Identity Platform offers adaptable scalability and performance, varying by configuration, environment, and server setup for different user needs.
As services increase, eDiscovery capabilities also increase, allowing easy deployment.
It is straightforward since it scans everything, covering all aspects needed in our operations.
While the solution is scalable in terms of user numbers, there are limitations when creating more granular level policies.
 

Stability Issues

Sentiment score
7.9
Microsoft Purview Compliance Manager is reliable but needs improved eDiscovery and search functionality despite regular updates and changes.
Sentiment score
7.9
Ping Identity Platform is stable and reliable, with minor integration challenges and manageable issues, rated 8-10 for stability.
Despite stability, it needs to be more user-friendly and competitive compared to other eDiscovery tools.
It is reliable and I can depend on it.
In terms of latency, stability is not an issue.
 

Room For Improvement

Microsoft Purview Compliance Manager needs integration, UI improvements, cost reduction, and enhanced policy and monitoring features for better usability.
Ping Identity Platform needs enhanced authentication, integration, and user interface improvements for better security and user adoption.
The Purview Compliance Portal's log management could be more user-friendly, making data retrieval, like email logs, challenging.
The speed and accessibility, particularly in the user interface, require significant work.
Microsoft Copilot Security converts human language to search queries using its AdLM language model.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
 

Setup Cost

Microsoft Purview Compliance Manager offers cost-efficient pricing, especially for existing Microsoft users, and is notably cheaper than competitors.
Ping Identity Platform offers flexible annual pricing, appealing for large enterprises, valued for security and efficiency over competitors.
Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors.
I rate the pricing as a one since it is included in what I am already paying for, as part of the Microsoft 365 E5 licensing.
 

Valuable Features

Microsoft Purview Compliance Manager streamlines multi-cloud data protection and compliance, enhancing visibility and integrating seamlessly with Microsoft 365.
Ping Identity Platform offers robust security with multi-factor authentication, seamless integrations, and customizable single sign-on for enhanced connectivity.
It limits capabilities, however, with connectors, functionality improves, providing the best results possible.
The best aspect is that it requires little to no time for implementation if I am using all of Microsoft's tools.
It is not accessed daily, but rather when specific tasks are needed such as conducting audits, checking Data Loss Prevention policies, or performing content searches.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
 

Categories and Ranking

Microsoft Purview Complianc...
Ranking in Data Governance
14th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Microsoft Security Suite (24th)
Ping Identity Platform
Ranking in Data Governance
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Access Management (3rd), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
 

Mindshare comparison

As of June 2025, in the Data Governance category, the mindshare of Microsoft Purview Compliance Manager is 1.0%, down from 1.1% compared to the previous year. The mindshare of Ping Identity Platform is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Governance
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Streamlined data management and improved compliance with efficient document classification
The most valuable feature is data classification retention since I deal with terabytes of data, and managing and monitoring it simplifies the process. Additionally, the system provides a dashboard showing our compliance status, which aids in managing compliance tasks. The compliance score feature allows me to assess and compare our compliance across organizations. I've also noticed efficiency gains, especially in handling subject access requests. Previously, these tasks were manual and time-consuming, but now they are streamlined, reducing the process from weeks to just a day.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
8%
Healthcare Company
7%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Purview Compliance Manager?
We have more visibility of data and how it is being shared.
What is your experience regarding pricing and costs for Microsoft Purview Compliance Manager?
While not cheap, Microsoft Purview Compliance Manager is priced at 60% to 70% compared to some competitors. Additional costs may involve OCR page scanning.
What is your primary use case for Microsoft Purview Compliance Manager?
When I tried to set up Microsoft Purview Compliance Manager for my organization to ensure people are not sending PII documents, especially payment cards, using keywords for flagging, it disrupted o...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Microsoft Compliance Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Information Not Available
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about Microsoft Purview Compliance Manager vs. Ping Identity Platform and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.