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Microsoft Intune vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune offers cost savings, enhanced productivity, and seamless integration, cutting expenses up to 60% with efficient management.
Sentiment score
7.2
Okta Workforce Identity offers 20%-30% ROI by enhancing efficiency, security, and reliability despite customization issues for some users.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
We have our dashboard to log in via Okta Workforce Identity.
 

Customer Service

Sentiment score
5.5
Microsoft Intune's technical support has mixed reviews, with praise for higher-level engineers but criticism for lower-level support.
Sentiment score
7.2
Okta Workforce Identity's customer service is highly rated for responsiveness, expertise, and efficiency, despite occasional inconsistency.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune offers scalable, cloud-based device management, integrating with systems like Office 365 for seamless enterprise flexibility and performance.
Sentiment score
7.5
Okta Workforce Identity offers excellent scalability, supporting thousands of users and diverse infrastructures in cloud and on-premise environments.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with minor sync delays, benefiting from a cloud-based infrastructure for improved performance.
Sentiment score
7.9
Okta Workforce Identity is highly stable and reliable, with minimal issues, earning top ratings and few disruptions.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Okta Workforce Identity is a stable product.
 

Room For Improvement

Microsoft Intune needs improved reporting, faster policy deployment, automation, enhanced integration, and better support for BYOD and non-Microsoft systems.
Okta Workforce Identity needs better integration, improved reporting, enhanced MFA, user-friendly interface, and competitive pricing alongside other improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

Microsoft Intune is seen as cost-effective, offering significant savings when bundled with Microsoft 365 and EMS licenses.
Okta Workforce Identity offers competitive pricing, but costs can be high for large organizations and smaller companies might find it expensive.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
 

Valuable Features

Microsoft Intune offers zero-touch deployment, security, cross-platform management, and intuitive interface for streamlined device and application management.
Okta Workforce Identity enhances efficiency with centralized management, Single Sign-On, and Multi-Factor Authentication, ensuring security and flexibility.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
 

Categories and Ranking

Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Okta Workforce Identity
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (6th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (7th)
 

Mindshare comparison

Microsoft Intune and Okta Workforce Identity aren’t in the same category and serve different purposes. Microsoft Intune is designed for Unified Endpoint Management (UEM) and holds a mindshare of 31.0%, down 36.9% compared to last year.
Okta Workforce Identity, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 10.5% mindshare, down 14.4% since last year.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune31.0%
Workspace ONE UEM13.0%
ManageEngine Endpoint Central10.1%
Other45.9%
Unified Endpoint Management (UEM)
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity10.5%
Microsoft Entra ID23.3%
SailPoint Identity Security Cloud13.0%
Other53.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: September 2025.
871,358 professionals have used our research since 2012.