

SAP Business Technology Platform and Azure AI Foundry compete in the enterprise solutions space, with SAP being more favored for ERP integration while Azure stands out for AI deployment and management.
Features: SAP Business Technology Platform offers advanced integration, scalability with data synchronization, mapping features, and ease of cloud connector creation. Users benefit from its ERP capabilities, especially in procurement and cash management. Azure AI Foundry provides a seamless experience in hosting and deploying AI models, along with integration features and a user-friendly playground for application development.
Room for Improvement: SAP Business Technology Platform needs enhancements in usability, security, and integration for legacy systems. Interface challenges and complex migrations are notable concerns. Azure AI Foundry requires better stakeholder confidence in security, comprehensive out-of-the-box integration, and improved testing tools. Users also request refined pricing and governance at Azure, while SAP users prefer simplified connectivity.
Ease of Deployment and Customer Service: SAP Business Technology Platform supports various deployment environments and stable customer service, yet faces criticism for response times. Azure AI Foundry utilizes public and hybrid clouds with easier integration but requires faster support and greater transparency in issue handling.
Pricing and ROI: SAP Business Technology Platform has high pricing, justified by extensive ERP features and flexible licensing, showing a varied ROI depending on implementation. Azure AI Foundry's pricing is considered fair and complex, with cost reductions via open-source models. ROI is evident in workload reduction and enterprise features, though pricing transparency needs improvement.
Each one we've carefully measured ROI and been able to demonstrate significant ROI with them.
The biggest return on investment for me when using Azure AI Foundry is the savings in cost for implementing our own observability, visibility, evaluation, and building our own infrastructure to do proof of concepts.
The playground is where you can deploy the model and test, and guardrails serve as the protection mechanism.
Top management buy-in is crucial, and conducting an ROI analysis is essential before adoption to ensure the investment aligns with value.
Orders are managed online, integrated with S/4HANA, reducing chances of fraud or communication errors in processes like purchase orders and sales.
In the last three to four years, whatever we have invested, we have received two to three times back from our investment.
I evaluate customer service and technical support positively because we have the enterprise license, which allows us to prioritize serious issues, ensuring that Microsoft support responds quickly.
On a scale from one to ten, I would rate customer service and technical support as a nine.
I am receiving full support due to our partnership with Microsoft and because we are in the evaluation phase.
The availability of knowledgeable support to the implementation partners and the customers could be better.
I rate the technical support as ten out of ten because there is often a need for continuous technical support.
Regarding support, whenever we are creating a ticket for any problem, we want the solution immediately at the earliest.
Azure AI Foundry scales with the growing needs of my organization very well.
The platform expands to all of our needs without us really having to do anything, so scalability is definitely there.
I've had a couple of times where I've had to get to the VP level of Microsoft before I could get the capacity I needed for my customers.
On a scale of one to ten, I'd rate its scalability at nine and a half to ten.
SAP Cloud Platform is most suitable for various business needs, allowing easy expansion.
I have not experienced any downtime, crashes, or performance issues.
Regarding stability and reliability, I've had zero downtime with Azure AI Foundry, and it helps fix itself.
I would assess the stability and reliability of Azure AI Foundry as very good.
If the databases are accurately managed, the solutions and processes are performed quickly and efficiently.
Earlier, we had individual applications, but now everything is migrated to SAP, and it's all on a single platform, making it easier for management to make timely decisions.
SAP Cloud Platform is pretty stable, although there are occasional rare glitches.
Providing data on the internal workings of Azure AI Foundry would help customers like us feel more comfortable adopting it.
What did not work well for us regarding Azure AI Foundry includes the security piece, being able to identify how to deploy to multiple regions, reducing latency, and managing tokens per minute.
With code, you know what the binary result is, but with prompting, it is a lot harder.
Allowing more third-party applications to be integrated into the cloud platform would make it easier for customers to adopt SAP Cloud Platform.
SAP Cloud Platform should improve on integrating third-party applications with S/4HANA.
In 2024, we will have migrated to S/4HANA through RISE with SAP.
Regarding the pricing, setup cost, and licensing of Azure AI Foundry, I would say it is fair, but I think it gets more expensive.
the pricing, setup costs, and licensing for Azure AI Foundry are very expensive, but still cheaper than hiring an additional position
It was difficult to get an understanding of how we could model out our pricing and cost over time without talking to someone.
SAP is competitive compared to other enterprise solutions like Oracle, though not necessarily cheap.
The cost for SAP Cloud Platform is high as the server is expensive.
Whatever we want to purchase, it is in lakhs of rupees or crores only.
Some examples of how its features have benefited my organization include ease of access, being able to see what's functioning, what's not functioning, why it's not functioning, and when it stopped functioning, and to maintain visibility on day-to-day operations.
The feature of being able to pick the right models has been the most beneficial for enhancing our customer service because some AI models are more expensive but slower, while others are faster and cheaper, allowing us to pick the right model for the right task that we are trying to solve.
The feature that has been the most beneficial for enhancing customer experience is the one that allows you to compare multiple models to one another and see how they perform against each other.
The main benefits of the SAP Cloud Platform for us are that earlier we had the primary data center at our place, but now we have shifted to the cloud.
It converts CapEx into OPEX due to its SaaS model.
The most proficient feature of SAP Cloud Platform is integration for data services linked with Fiori apps.

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 8 |
| Large Enterprise | 27 |
Azure AI Foundry harnesses advanced AI technologies to streamline complex tasks across industries, offering cutting-edge solutions that enhance business processes and boost efficiency.
Azure AI Foundry integrates seamlessly into business environments, leveraging AI to transform traditional operations. It supports diverse applications by providing robust machine learning capabilities that drive innovation and enable intelligent automation. Designed to handle large-scale data analytics, it empowers users to make data-driven decisions swiftly and accurately, thereby optimizing resources and workflows.
What are the key features of Azure AI Foundry?
What benefits and ROI should users look for when evaluating Azure AI Foundry?
Azure AI Foundry is utilized across multiple industries, including finance, healthcare, and manufacturing, where it aids in predictive analytics, patient data management, and supply chain optimization. Its ability to integrate AI-driven insights into everyday operations helps these sectors enhance their efficiency and innovate steadily in dynamic markets.
SAP Business Technology Platform is a scalable, cloud-based platform designed for integration and connectivity with diverse systems. Offering web-based and mobile access, it supports real-time data processing and analytics to meet complex business requirements.
SAP Business Technology Platform facilitates seamless data and process integration for businesses transitioning from on-premises to cloud environments. It enables data synchronization between systems like ERP, SuccessFactors, and Salesforce. Supporting enterprise functions such as finance, HR, and procurement, it also enhances cloud migrations and analytics. Known for its scalability, the platform is suitable for hybrid, private, and public cloud deployments, serving needs in marketing, CRM, and custom app development. However, improvements in customization and licensing flexibility are needed, alongside better support for third-party services like GitHub and more transparent pricing.
What are the key features of SAP Business Technology Platform?SAP Business Technology Platform is employed across industries for efficient data integration and cloud migration. It aids in synchronizing data among systems such as ERP and Salesforce while supporting finance, HR, and other enterprise operations. Industries leverage it for CRM solutions, marketing strategies, and mobile services, utilizing cloud capabilities to improve scalability and integration.
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