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Microsoft Endpoint Configuration Manager vs Quest KACE Systems Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Endpoint Configuration Manager and Quest KACE Systems Management based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management report (Updated: September 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has a very good set of features.""This solution captures all the devices in our infrastructure.""It lets you know what your infrastructure is like and what state you are in.""The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff.""SCCM is a stable solution.""It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently.""Microsoft Endpoint Configuration Manager is very scalable.""SCCM does everything from A to Z for a Windows operating system."

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"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour...""With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility.""You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be.""It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too.""The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier.""We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done.""Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important.""There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."

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Cons
"I would like to see more automation.""I want the system to provide some dependency relations. I would also like to see the relationship between different machines.""There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps.""The ability to integrate MDM would be great.""The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated.""I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this.""The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice.""The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."

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"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period.""There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now.""My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about.""Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case.""The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times.""I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE.""One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time.""There is always room for improvement. However, the system does most of what we need at this moment."

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Pricing and Cost Advice
  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • "Presently, I am using a free trial version."
  • "We have to pay for a license."
  • "The price model is different for every client."
  • "For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
  • "Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
  • More Microsoft Endpoint Configuration Manager Pricing and Cost Advice →

  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • "The pricing and licensing are absolutely fair."
  • "Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:The most valuable feature of SCCM is the application distribution.
    Top Answer:I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.
    Top Answer:We buy consulting fees from Software Factory, then we pay extra for it.
    Top Answer:I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real… more »
    Ranking
    1st
    Views
    39,630
    Comparisons
    27,835
    Reviews
    37
    Average Words per Review
    495
    Rating
    8.2
    3rd
    Views
    5,461
    Comparisons
    3,372
    Reviews
    32
    Average Words per Review
    1,433
    Rating
    8.8
    Comparisons
    Also Known As
    System Center Configuration Manager (SCCM )
    Dell KACE Systems Management
    Learn More
    Overview

    Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.

    Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.

    Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.

    With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

    Benefits and Features

    • Proactively manage all device life cycles, starting from purchase all the way to retirement.
    • Automatically deploy software as well as printers to devices, using a common software library.
    • Deploy upgrades and patches to your operating system.
    • Ensure that all devices are patched, encrypted, and secured in compliance with security best practices.
    • Provide mobile device management functionality, which includes the ability to reboot and/or lock devices remotely.
    • Provide end users with “self-service” so that they can update machines when it is convenient for them.

    Reviews from Real Users:

    Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.

    Quest KACE Systems Management is a unified endpoint management solution that helps your organization address your endpoint management needs. The solution enables you to discover and track every device in your environment, keep compliance requirements up to date, secure your network from cyberthreats and attacks, and automate administrative tasks all from a single console.

    Quest KACE Systems Management Features

    Quest KACE Systems Management has many valuable key features. Some of the most useful ones include:

    • Comprehensive device coverage: With Quest KACE Systems Management, you have full management control of all operating systems, including MacOS, Windows, Chromebook, Linux, iOS, and Android.
    • Flexible configuration: Quest KACE Systems Management gives you the ability to define specific policies and administrative functions.
    • Reporting: The solution provides access to existing templates or gives you the option to build ad-hoc reports. Reports can also be customized to meet any compliance needs.
    • Patch management: This feature ensures your patching is always current and also enables you to secure your environment with automated patch identification and deployment.
    • Mobile device control: Quest KACE Systems Management allows you to remotely locate, reset passwords, lock, erase, or factory reset any enrolled mobile device.
    • Granular inventory: With the granular inventory feature, you can access a detailed inventory of data on each device in your environment. In addition, you can get automated deep-dive analysis when necessary.

    Quest KACE Systems Management Benefits

    There are many benefits to implementing Quest KACE Systems Management. Some of the biggest advantages the solution offers include:

    • Efficient: Quest KACE Systems Management eliminates the need to manually manage multiple solutions to achieve endpoint security, saving you time and making it an ideal and efficient solution for your organization.
    • Co-manage endpoints: Using Quest KACE Systems Management, you can co-manage both your traditional and modern endpoints, including Windows and Mac laptops, Linux, non-computer devices, servers, IoT, and iOS and Android mobile devices.
    • Easy-to-use interface: Quest KACE Systems Management is designed with a simple interface that offers powerful and consistent functionality.
    • Minimizes risk: Quest KACE Systems Management can easily locate or wipe any lost or stolen mobile device, minimizing risks for your organization.
    • Enhanced security: With Quest KACE Systems Management, your systems remain secure by identifying, inventorying, patching, and controlling all endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Quest KACE Systems Management solution.

    Tim H., Laboringenieur, Computeringenieur at HTW Berlin, says, "The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

    Chris H., Director of IT at CCOF, mentions, "The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour."

    Offer
    Learn more about Microsoft Endpoint Configuration Manager
    Learn more about Quest KACE Systems Management
    Sample Customers
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company16%
    Construction Company10%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider12%
    Government10%
    Financial Services Firm7%
    REVIEWERS
    University32%
    Financial Services Firm16%
    Manufacturing Company10%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government10%
    Comms Service Provider9%
    University7%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise65%
    REVIEWERS
    Small Business22%
    Midsize Enterprise46%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise21%
    Large Enterprise57%
    Buyer's Guide
    Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management
    September 2022
    Find out what your peers are saying about Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management and other solutions. Updated: September 2022.
    632,611 professionals have used our research since 2012.

    Microsoft Endpoint Configuration Manager is ranked 1st in Configuration Management with 35 reviews while Quest KACE Systems Management is ranked 3rd in Configuration Management with 32 reviews. Microsoft Endpoint Configuration Manager is rated 8.2, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". On the other hand, the top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Desktop Central, BigFix, Tanium and Red Hat Satellite, whereas Quest KACE Systems Management is most compared with Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, BigFix, Ivanti Patch for Windows and ManageEngine Patch Manager Plus. See our Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management report.

    See our list of best Configuration Management vendors and best Patch Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.