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Microsoft Defender XDR vs Trellix Endpoint Security (ENS) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users reported enhanced productivity and cost savings with Microsoft Defender XDR, improving efficiency and security with unified features.
Sentiment score
7.5
Trellix Endpoint Security offers robust protection with reduced threat response time and ROI, despite high costs and occasional inaccuracies.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
6.2
Microsoft Defender XDR's service is praised for promptness but criticized for slow responses and inconsistent support quality.
Sentiment score
7.9
Trellix ENS support is praised for 24/7 access but criticized for delays, regional disparities, and module compatibility issues.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
They were fairly responsive and able to resolve the issue.
 

Scalability Issues

Sentiment score
8.0
Microsoft Defender XDR is highly praised for its scalability and adaptability in diverse organizational environments despite minor query challenges.
Sentiment score
8.5
Trellix Endpoint Security is praised for its scalability and ease of deployment, though expertise is needed for optimal configuration.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender XDR is highly stable and reliable, with occasional minor bugs, excellent communication, and consistent high ratings.
Sentiment score
7.5
Trellix Endpoint Security is generally stable and reliable, with deployment challenges but receiving regular updates and solid ratings.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
 

Room For Improvement

Microsoft Defender XDR needs improved scanning, integration, AI enhancements, user interface, pricing, and documentation for better security and usability.
Trellix ENS needs improved compatibility, UI, performance, customization, support, integration, pricing, and automation to meet user expectations.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Setup Cost

Microsoft Defender XDR pricing varies by location and licensing, justified by features and bundled savings with certain Microsoft services.
Trellix ENS offers competitive pricing and value, with scalable discounts and essential features, despite not being the cheapest.
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
 

Valuable Features

Microsoft Defender XDR provides seamless integration, advanced threat detection, user-friendly interface, and real-time alerts for enhanced security management.
Trellix Endpoint Security provides comprehensive threat protection, centralized management, and AI-driven capabilities for robust network security and usability.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware.
 

Categories and Ranking

Microsoft Defender XDR
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Extended Detection and Response (XDR) (4th), Microsoft Security Suite (3rd)
Trellix Endpoint Security (...
Ranking in Endpoint Detection and Response (EDR)
20th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
Endpoint Protection Platform (EPP) (26th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Microsoft Defender XDR is 3.2%, down from 3.7% compared to the previous year. The mindshare of Trellix Endpoint Security (ENS) is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
Shreyansh Sharma - PeerSpot reviewer
Our main antivirus tool and offers adaptive threat prevention tool
The technical support needs some improvement. When product distribution errors occur, we have to contact technical support, which is a very tedious and time consuming task. After raising the call onto the technical support portal, usually receive a notification after 24 hours. It usually takes 3 to 4 days to conclude and resolve the issue. If 24/7 online support or a phone line where we could speak directly with technical support for real-time troubleshooting, that would be very helpful. Licensing is another aspect where trellix should look into. Different purchases are grouped together in single user account get mixed up. Categorization of purchases and their grant numbers is not available to end user.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Government
12%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
What needs improvement with Microsoft 365 Defender?
There is nothing I can think of at the moment that needs improvement. I am a contractor and finishing up soon, so I haven't encountered any issues requiring enhancements.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effective program. Its graphical design is such that it makes an extremely useful too...
What do you like most about McAfee MVISION Endpoint?
The product's initial setup phase was straightforward.
 

Also Known As

Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
McAfee MVISION Endpoint, Trellix Endpoint Security (HX)
 

Overview

 

Sample Customers

Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Tech Resources Limited, Globe Telecom, Rizal Commercial Banking Corporation
Find out what your peers are saying about Microsoft Defender XDR vs. Trellix Endpoint Security (ENS) and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.