We performed a comparison between Trend Micro XDR and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"This is stable and scalable."
"Fortinet is very user-friendly for customers."
"The stability is very good."
"It is stable and scalable."
"Using Security Center, you have a full view, at any given time, of what's deployed, and that is something that is very useful."
"One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things."
"Technical support is helpful."
"We saw improvement from a regulatory compliance perspective due to having a single dashboard."
"The integration with Logic Apps allows for automated responses to incidents."
"One of the features that I like about the solution is it is both a hybrid cloud and also multi-cloud. We never know what company we're going to buy, and therefore we are ready to go. If they have GCP or AWS, we have support for that as well. It offers a single-panel blast across multiple clouds."
"The vulnerability reporting is helpful. When we initially deployed Defender, it reported many more threats than we currently see. It gave us insight into areas we had not previously considered, so we knew where we needed to act."
"It isn't a highly complex solution. It's something that a lot of analysts can use. Defender gives you a broad overview of what's happening in your environment, and it's a great solution if you're a Microsoft shop."
"The automatic EDR system that notifies us when something is wrong is valuable."
"We can scale the product as needed."
"It is a stable product. It works very well."
"The solution is stable."
"It has good vulnerability protection."
"The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"VisionOne offers a clear window into the security posture of our endpoints."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Making the portal mobile friendly would be helpful when I am out of office."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We find the solution to be a bit expensive."
"I haven't seen the use of AI in the solution."
"Defender is occasionally unreliable. It isn't 100% efficient in terms of antivirus detection, but it isn't an issue most of the time. It's also somewhat difficult to train new security analysts to use Defender."
"When you work with it, the only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized."
"Azure's system could be more on point like AWS support. For example, if I have an issue with AWS, I create a support ticket, then I get a call or a message. With Azure support, you raise a ticket, and somebody calls back depending on their availability and the priority, which might not align with your business priority."
"Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."
"It needs to be simplified and made more user-friendly for a non-technical person."
"After getting a recommendation, it takes time for the solution to refresh properly to show that the problem has been eliminated."
"If a customer is already using Okta as an SSO in its entire environment, they will want to continue with it. But Security Center doesn't understand that and keeps making recommendations. It would help if it let us resolve a recommendation, even if it is not implemented."
"You cannot create custom use cases."
"The price could be lower."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"When you deploy these tools from Trend Micro, the integration and getting them to work together, are among the more difficult pieces of the puzzle. But when you get that set up and working, you're glad you did."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"They are planning on adding the Security Playbooks as a complete feature. In the preview mode, it is available; however, it is not released."
"The deployment process could be more streamlined over the existing infrastructure, as it was not as easy as we thought."
"I would like to have the capability to export the information we receive from the XDR into Microsoft Excel."
"While blocking an IP address restricts access for 30 days, it eventually becomes accessible again."
Microsoft Defender for Cloud is ranked 2nd in Cloud Workload Protection Platforms (CWPP) with 46 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 42 reviews. Microsoft Defender for Cloud is rated 8.0, while Trend Vision One is rated 8.6. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Trend Vision One is most compared with CrowdStrike Falcon, Microsoft Defender XDR, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Microsoft Defender for Cloud vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
