Try our new research platform with insights from 80,000+ expert users

Microsoft 365 Business vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Microsoft 365 Business enhances remote work with cost savings, security, and efficient tool access, boosting ROI and project delivery.
Sentiment score
1.5
Microsoft OneDrive for Business boosts productivity and financial gains by simplifying document sharing and synchronizing files across devices.
It also provides good security and the ability for normal users to create simple applications without needing developers.
 

Customer Service

Sentiment score
4.5
Microsoft 365 Business customer support is generally helpful and responsive, though experiences vary with some inconsistencies and language barriers.
Sentiment score
2.6
Microsoft OneDrive for Business support experiences vary, with some satisfied users and others frustrated by responsiveness and resolution effectiveness.
We have had good support from Microsoft, with responsive and well-trained staff who are very polite.
It would be beneficial if Microsoft had more expert customer support staff.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
 

Scalability Issues

Sentiment score
7.6
Microsoft 365 Business scales well for small to large enterprises, despite cost increases, offering strong cloud-based expansion capabilities.
Sentiment score
4.9
Microsoft OneDrive for Business is scalable, supporting thousands, with SharePoint integration, though free storage capacity could improve.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
The solution is scalable.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
7.9
Microsoft 365 Business is reliable and stable, with minimal issues, primarily related to Teams or large data handling.
Sentiment score
5.9
Microsoft OneDrive for Business is stable and secure but has minor file migration and search issues with acknowledged historical connectivity improvements.
The file-sharing feature in Microsoft 365, specifically using OneDrive, is unreliable.
The stability of Microsoft 365 Business is rated nine out of ten.
It works properly, and I have never needed to contact support.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

Microsoft 365 Business struggles with UI, integration, pricing, security, and support, needing improvements for performance and cross-platform ease.
Microsoft OneDrive for Business needs better sync, sharing, interface, file handling, tutorials, support, accessibility, and integration enhancements.
Providing Power BI for a lower package, such as e3, would be beneficial.
Once you start using this product, it becomes difficult to switch to alternatives.
The comprehensive nature of the solution justifies the cost.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
 

Setup Cost

Microsoft 365 Business provides flexible, tiered pricing starting at $12.50 monthly, offering scalable options tailored to business needs.
Microsoft OneDrive for Business pricing varies by user experiences, with perceptions influenced by usage and organizational requirements.
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost.
Microsoft 365 is cost-intensive, and alternate options like OpenOffice, LibreOffice, or Google Workspace are not as expensive.
It could be more affordable.
 

Valuable Features

Microsoft 365 Business boosts productivity with cloud storage, collaboration tools, robust security, and flexible subscription, supporting efficient remote work.
Microsoft OneDrive for Business enhances collaboration and accessibility with integration, cloud storage, security, global access, and robust sharing features.
When working with data, I am easily able to share among team members through Microsoft Teams.
The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
 

Categories and Ranking

Microsoft 365 Business
Ranking in Content Collaboration Platforms
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
245
Ranking in other categories
Mobile Device Management (MDM) (2nd)
Microsoft OneDrive for Busi...
Ranking in Content Collaboration Platforms
6th
Average Rating
8.4
Reviews Sentiment
3.7
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft 365 Business is 1.7%, up from 1.6% compared to the previous year. The mindshare of Microsoft OneDrive for Business is 9.5%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

CharlesBrewer - PeerSpot reviewer
Price and reliability need improvement while general tasks are streamlined
The pricing for Microsoft 365 is too high, and quality-wise, it does not meet high standards. The operating system is outdated and inadequate. Microsoft has very poor security, and Defender is ineffective. In terms of collaboration and file sharing, OneDrive is very clunky and has frequent sync issues. It also crashes a lot and is unreliable.
Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
report
Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.
865,484 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Performing Arts
15%
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
7%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...
What needs improvement with Microsoft 365 Business?
Every year, they are increasing their price significantly. The price has more than doubled now. Once you start using this product, it becomes difficult to switch to alternatives. Microsoft should b...
What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When ...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I came and began with the Office 365 technology.
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart from other products in the market, I would rate it at 4 or 4.5 concerning the p...
 

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
MS OneDrive
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft 365 Business vs. Microsoft OneDrive for Business and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.