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Mezmo vs Splunk Real User Monitoring (RUM) comparison

Mezmo and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Mezmo is ranked #92, while Splunk is ranked #37 with an average rating of 8.5. Mezmo holds a 0.1% mindshare in APM, compared to Splunk’s 0.4% mindshare. Additionally, 100% of Mezmo users are willing to recommend the solution, compared to 100% of Splunk users who would recommend it.
Mezmo
Read 2 Mezmo reviews
  • 220 Views
  • 33 Comparison Views
100% willing to recommend
Splunk Real User Monitoring...
Read 3 Splunk Real User Monitoring (RUM) reviews
  • 537 Views
  • 389 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Mezmo and Splunk Real User Monitoring (RUM) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Mezmo vs. Splunk Real User Monitoring (RUM) Report (Updated: June 2025).
Buyer's Guide
Mezmo vs. Splunk Real User Monitoring (RUM)
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
92nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Log Management (55th), Observability Pipeline Software (7th)
Splunk Real User Monitoring...
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
3
Ranking in other categories
Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. The mindshare of Splunk Real User Monitoring (RUM) is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
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Sathis-Kumar - PeerSpot reviewer
Seamless issue detection with user time tracking and application load analysis
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy to capture any bottlenecks or performance issues The most valuable features include user time…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"LogDNA consolidates all logs into one place, which is super valuable."
"Splunk Real User Monitoring (RUM) has one great advantage in that if they have SAP users, they can monitor their SAP applications."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea."
"There is room for improvement in customer support due to delays and standard feedback responses."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
26%
Financial Services Firm
13%
Retailer
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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Earn 20 points
What do you like most about Splunk Real User Monitoring (RUM)?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
See all answers
What needs improvement with Splunk Real User Monitoring (RUM)?
It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence fu...
See all answers
What is your primary use case for Splunk Real User Monitoring (RUM)?
We primarily use Splunk Real User Monitoring to analyze performance bottlenecks and application transactions. It allows us to see how applications are experienced on the user side, making it easy t...
See all answers
 

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Compared 6% of the time
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Product Reports

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Cribl vs. Mezmo
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Buyer's Guide
Application Performance Monitoring (APM) and Observability
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Also Known As

LogDNA
No data available
 

Overview

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
‍
Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Splunk Real User Monitoring (RUM) offers real-time insights into website performance and user interactions, aiding in troubleshooting, optimizing load times, and enhancing user experience. Organizations utilize it to monitor traffic patterns, application health, and promptly detect anomalies.

Splunk Real User Monitoring (RUM) serves as an essential tool for organizations aiming to fine-tune their digital environments. It provides comprehensive analytics, allowing users to derive deep insights into user behavior and performance bottlenecks. With real-time performance tracking and seamless scalability, users can significantly enhance customer satisfaction. Intuitive dashboards and easy integration with existing systems make it accessible for companies of various sizes. Detailed error reporting and robust monitoring capabilities further ensure that performance issues can be addressed efficiently.

What are the key features of Splunk Real User Monitoring (RUM)?
  • Intuitive Interface: Allows easy navigation and operation for users.
  • Detailed Analytics: Offers deep insights into user behavior and system performance.
  • Real-Time Performance Tracking: Enables immediate monitoring and action.
  • Easy Integration: Seamlessly connects with existing systems.
  • Customizable Dashboards: Provides tailor-fit views for different needs.
  • Comprehensive Error Reporting: Helps in identifying and resolving issues quickly.
  • Seamless Scalability: Grows with organizational requirements.
What are the benefits or ROI users should look for?
  • Enhanced Customer Satisfaction: By optimizing load times and performance.
  • Improved Efficiency: Through quick identification of performance bottlenecks.
  • Better Decision Making: With actionable insights from detailed analytics.
  • Time Savings: Via intuitive interface and easy integration.
  • Proactive Issue Detection: Through real-time monitoring capabilities.

Splunk Real User Monitoring (RUM) finds use across multiple industries, including e-commerce, where it helps enhance user experience by optimizing load times and reducing bounce rates. In finance, it assists in ensuring smooth transaction processing, while in media, it supports uninterrupted content delivery. This versatility makes it a valuable tool for any digital-first enterprise.

Splunk
 

Sample Customers

Instacart, Asics, Lime, Salesforce
Information Not Available
Buyer's Guide
Mezmo vs. Splunk Real User Monitoring (RUM)
June 2025
Free Report: Mezmo vs. Splunk Real User Monitoring (RUM)
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.