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Meraki Dashboard vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Meraki Dashboard improves efficiency by reducing time spent on IT tasks, with ROI seen within three to four years.
Sentiment score
6.9
Splunk Observability Cloud boosts visibility, efficiency, and financial returns with faster debugging, reduced downtime, and improved collaboration.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at a financial services firm with 10,001+ employees
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
General Manager at MOCOMSYS
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
IT Operations Engineer at ABC Supply Co. Inc.
 

Customer Service

Sentiment score
7.1
Meraki Dashboard support is praised for responsiveness and expertise, but some concerns exist about wait times and reliance on documentation.
Sentiment score
7.1
Splunk Observability Cloud generally receives positive customer support reviews, citing prompt, knowledgeable assistance, despite occasional resolution delays.
The support response time can be slow, sometimes taking up to fifteen hours.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
L3 Techical Support Engineer at IT Solutions Consulting
They are instantly available for technical support from Meraki Dashboard.
Managing Director at a manufacturing company with 10,001+ employees
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
They often require multiple questions, with five or six emails to get a response.
Splunk Observability Expert
 

Scalability Issues

Sentiment score
5.4
Meraki Dashboard provides excellent scalability and flexibility, suitable for businesses of various sizes, with high ease of deployment.
Sentiment score
7.3
Splunk Observability Cloud scales efficiently with organization needs, though costly, offering flexible integration and handling large deployments seamlessly.
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
I would rate its scalability a nine out of ten.
Senior Manager at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
5.6
Meraki Dashboard is highly stable and reliable, with users rating its performance nine or ten out of ten.
Sentiment score
7.7
Splunk Observability Cloud is praised for stability and reliability, with occasional performance issues managed effectively by support.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
I would rate its stability a nine out of ten.
Head of DevOps at a tech services company with 1-10 employees
We rarely have problems accessing the dashboard or the page.
Splunk Observability Expert
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
General Manager at MOCOMSYS
 

Room For Improvement

Enhancements needed in Meraki Dashboard include licensing, user-friendliness, integration, documentation, navigation, AI, scalability, and reporting features.
Splunk Observability Cloud needs better integration, automation, user interface, Azure support, and enhanced log analysis for improved user experience.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
IT Manager at Fawaz
It provides many insights out of the box without any need to search for them.
CTO at a tech services company with 11-50 employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Head of DevOps at a tech services company with 1-10 employees
 

Setup Cost

Meraki Dashboard is viewed as expensive, with licensing costs varying based on devices and implementation scale.
Enterprise users see Splunk Observability Cloud as costly but valued for features, though some explore alternatives due to expenses.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
If we involve a third-party vendor, the price will definitely go up.
IT Manager at Fawaz
I would rate the pricing for Meraki Dashboard as one.
Network Technology Project Manager at a financial services firm with 10,001+ employees
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at a financial services firm with 10,001+ employees
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
It appears to be expensive compared to competitors.
Head of DevOps at a tech services company with 1-10 employees
 

Valuable Features

Meraki Dashboard offers user-friendly, cloud-based management with robust security and analytics, ideal for IT professionals and non-tech users.
Splunk Observability Cloud offers real-time monitoring, data integration, and APM with machine learning for scalable, user-friendly performance insights.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The most valuable feature for me is the cloud dashboard.
Senior Network Engineer at a healthcare company with 10,001+ employees
It summarizes everything in one place, which is very important for our organization.
CTO at a tech services company with 11-50 employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at a financial services firm with 10,001+ employees
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 0.8%, down from 1.5% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.3%
Meraki Dashboard0.8%
Other97.9%
Network Monitoring Software
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
Dhananjay Dileep - PeerSpot reviewer
Senior Software Engineer at a consultancy with 10,001+ employees
Unified monitoring has improved end-to-end visibility and reduced detection time across apps
When we have too many detectors in place for one particular app, such as when I have created 50+ detectors through my account, the entire page becomes a bit loaded when creating the 51st detector, feeling heavy and taking time to load. Additionally, it throws random errors; for example, when we try to save one detector, it might throw some random error which is not even related, with something else being wrong, not that particular error, but the underlying root cause might be different. Sometimes the error is just "some problem occurred," and we are not able to point out what the real cause is. This mainly happens when we have too many detectors or too many alerts in place rather than a standard number. One more thing is in the alert rules; if we have a main general alert, and instead of creating a new detector, we are adding a new rule under one detector, when the number of rules also increases, such as when we have 10 or 15 rules under one generic detector, that again creates the same kind of problem, taking some time to save that particular newly added rule, and it might not save at times, just keeps on spinning. Those are the two drawbacks which I spotted recently; other than that, everything looks perfect.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
8%
Government
8%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise26
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise47
 

Questions from the Community

What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What needs improvement with Meraki Dashboard?
Regarding the functionality part, I would appreciate clarification on what core functionality means. I appreciate the security that has been provided by Meraki, but they specifically require port 8...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Meraki Dashboard vs. Splunk Observability Cloud and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.