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Matterport vs Zscaler Software [Private Offer Only] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Matterport
Ranking in AWS Marketplace
7th
Average Rating
8.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Zscaler Software [Private O...
Ranking in AWS Marketplace
458th
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CA
Resource Technology Senior Vdc Engineer at reiSource
Detailed 360° site capture has transformed project documentation and now streamlines insurance claims
Matterport needs to find a way to do what they are doing with SLAM instead of terrestrial. The biggest drawback to Matterport these days, and why other tools are being used, is that you only have a certain amount of time to capture data, and unfortunately, terrestrial devices do not really allow for that. Second, you have not made it permanent for manually aligning captures in the Matterport app. Every now and then it allows me to do a manual align, but that needs to be a standard feature. Instead of saying, 'I cannot find any alignment, please scan again,' it should give me the option of just moving the alignment myself. I understand that Matterport is built for you to need to do things in a certain sequence, but the reality is that sometimes I have to go back to rooms later on. Sometimes there are rooms that are symmetrical, and in those cases, it can really help if you have some user input. It saves a lot of time and it saves a lot of capture time. On top of all of that, the actual application itself is very unstable. You reach a certain amount of captures and the device does not work anymore. But then that messes up the entire workflow. If the project is too big to work on the app and I have to build another one, I need to create two projects and then wait for those to merge. And then I have to take both projects individually and align them to each other and let that merge again. So now I am talking about waiting a day for the thing to automatically align, and then I have to merge it manually, and then wait a day for those results. So instead of getting results in one day, I have to do it in two days, and it is all because of the reliability of the application. I think that Matterport is overpriced. At this point, there should be some SLAM integration with maybe terrestrial as an anchor if needed. And if they want to push all of these products such as CAD and point clouds from their data sets, then they should truly work on making sure that that data is accurate enough for what it needs to do. The market is oversaturated with people with Matterport devices trying to do Lidar jobs, but the accuracy is not good enough. Getting a CAD plan exported, but it is not a vector, and it is a locked-down PDF essentially makes it useless. If you want to keep things locked down and not able to be vectorized, then that seems to say a lot about the accuracy, in which case point clouds and vector CAD should not be available at all. I think that there is much to be improved. There should never be a situation where Matterport cannot find data to match and it asks me to rescan. At the end of the day, if it was using photogrammetry and something such as lighting was the reason why it cannot find any alignment points, that would be one thing, but you have Lidar included. So if you have Lidar, that means there are overlapping points, and if there are overlapping points, there should always be a match. If you cannot find a match, that means that your algorithm is not mature enough or your Lidar data is not actually accurate enough. The scalability is pretty low, considering the fact that the price to scale up sites is already immensely high, and there is no benefit to having multiple devices at a time. You can capture a site faster, but as I said, it ends up taking the same amount of time by the time it auto-processes it, I manually merge, and then have to wait for that merger to process. Somebody can go and get half of it done in one day, half of it done in another, and it will take the same amount of time. Matterport needs to find a way in its apps to allow me to merge prior to doing the full processing, so that way I do not lose that same time twice. Pricing is pretty straightforward, but it is overpriced. That is the reason I found a solution to take my Matterport spaces down and put them on a local desktop so that way it can be embedded, shared, or kept locally. The first reason is for security purposes. The second reason is because the price is entirely too high, but I understand that once you are in this ecosystem, it is hard to leave. There is only a tool, I think Doxel, which will allow me to transfer over Matterport projects into their ecosystem so that at least on their site, I can access the scans done for Matterport as well as from their own software. But there is no solution to actually take your data from Matterport and move it somewhere else. So once you join, you are basically locked in. And the unfortunate thing is that it is really set up for real estate tours as far as the pricing is concerned. So if you are using it for anything other than that, you are definitely overpaying.
Carlos Snel - PeerSpot reviewer
Executive Director at Aquila ICT Solutions
Zero trust security has provided flexible protection and inspects real-time traffic effectively
From my perspective, I think about Zscaler Software [Private Offer Only], not much could be improved. It is working very well. The only thing is about the POP presence, where you hook into a continent or country. In some countries, South America has some coverage, but not as much as for instance North America or Europe. If you talk with large enterprises or multinationals that are everywhere in the world present, they might need something in Africa. Africa is also a continent where you have more and more enterprises having their subsidiaries there. Africa is not covered very thoroughly, in my opinion. It only has South Africa with points of presence and then Egypt. It is either very up north or very down south. If you are in the middle of Africa, which is an extremely large continent, then you have delays and latencies. That is not very nice. However, that is not only counting for Zscaler Software [Private Offer Only]; this is also for all competitors. I am working with Cato Networks now for more than a year and the same story applies to them. I also know other competitors of Zscaler Software [Private Offer Only] which have even less coverage. It is not something that I think everyone is keen on to expand in Africa because they do not see much traffic. However, if you have multinationals that are operating in Africa, then you cannot offer very good quality service because you have large latency if they are in the middle of Africa. Not even in the middle of Africa; if you talk about under Morocco, then you either connect to Cairo or you connect to Spain. Spain is closest, but if you always have redundancy, and if Spain falls out for whatever reason, even though that is not happening much because the data centers are very stable, then you have an enormous latency going to Cairo. Coming with this to more North Africa, if you talk about Angola and Mozambique in the middle of Africa, then you do not have much choice. You always have a lot of latency there. That is unfortunate. On the technical terms, that is where I stand. I mentioned this before, and it is still the same. I think I talked with you a few years back about this; I think three or four years ago. I mentioned exactly this topic then, and it is still the same. The other thing is, I think in terms of software, they are doing their best. They are buying in firms and buying in solutions, so they are expanding, and that is fine. I would rather say to Zscaler Software [Private Offer Only] to have better customer service because Zscaler Software [Private Offer Only], even with large enterprises and huge companies that I work for, they notice that Zscaler Software [Private Offer Only] service management is different. They are very big and they have less attention to client matters. If that would improve, it would be the best for Zscaler Software [Private Offer Only] to have better customer success managers, but more attention to clients and more direct interface to the deep core of the company for client matters if they have questions or specific things that they do not currently have. If I have something with the client, I have sometimes to escalate to the vice president that I know because I worked with him before, and that is unfortunate. That should not be necessary to go that route. You should have things arranged directly with an account manager or customer success manager of your client if you have problems, or at least have responses saying, this is impossible, we cannot do that because of this, this, this, whatever. At least you should have an answer. I think in the future, everyone in the branch is focusing on AI and quantum computing as a mix. I think on that end, everyone in the domain is working hard to find the best solutions against those two challenges. I think Zscaler Software [Private Offer Only] is doing their best as well there. That is the challenge for the upcoming years, to get the best answers to it. Eventually, they will compete with the same; fight it back with the same power. That means also with quantum computing or specially designed AI to attack back when attackers are attacking. I am not the genius saying that there will be a sort of war game coming up in the future in this domain. However, they are working on it, as all the others are doing, and I think that is absolutely the focus for the coming years because that is where everyone has concern about.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Matterport positively impacts my organization because I can perform many scans, and these scans are registered in an app that I can check in real time."
"Matterport has given me an option to document site progress without having to use cameras and rely on subcontractors who often miss out on imagery."
"I estimate that we save about 60% of the time that would be spent going back to the site to keep re-measuring and confirming."
"Matterport is basically an international standard that allows, in and of itself, to make contact with customers, create new customers and retain them, and offer cutting-edge technology."
"In our project Naiken Labo, by filming with Matterport, I have seen benefits such as increasing customers' visitation rates and making it easier for them to come to the stores."
"Matterport was the first company for a virtual tour that I worked with and I think it is the only one that I am going to keep using because it is really the best."
"Matterport is a very handy software; it is very user-friendly, and I love using it while working."
"Matterport has impacted my organization positively because we don't have to all go to the construction sites."
"I use Zscaler Software [Private Offer Only]'s real-time traffic inspection feature and find it helpful."
"Zscaler Software [Private Offer Only] itself, I think it is pretty good and I only get compliments from clients that are using it after the implementation; they like it."
"Zscaler Software is very beneficial for my clients, reducing time by at least more than 50%, improving specific metrics through encrypted threat detection, increasing productivity, and reducing the workload of the analyst so they can respond faster."
 

Cons

"I personally use the Pro2 version of Matterport, which uses infrared detectors, but I find scanning outdoors frustrating because its accuracy is affected by sunlight."
"Regarding Matterport's scalability, I find it very difficult to assess because it is very expensive."
"The scalability is pretty low, considering the fact that the price to scale up sites is already immensely high, and there is no benefit to having multiple devices at a time."
"I think Matterport could be improved with better integration with CAD systems."
"I am generally satisfied with Matterport, but I feel that if the shooting method were improved a bit, it would become easier to use."
"Regarding accuracy, Matterport's accuracy is basically good, but not the very best because, as I mentioned earlier, it shows the ducts and everything; it does not show the proper imagery system or the accurate output in results."
"I wish Matterport had different kinds of prices for every country. For Brazil or South America, you are charging the same price that you charge in the US, which I think is not fair because here we are not able to charge the same price that people charge in the US."
"The only challenge I have experienced with Matterport is the need for improved capturing methods."
"Regarding Zscaler Software [Private Offer Only], to be honest, we do not like it."
"I would rather say to Zscaler Software [Private Offer Only] to have better customer service because Zscaler Software [Private Offer Only], even with large enterprises and huge companies that I work for, they notice that Zscaler Software [Private Offer Only] service management is different."
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Top Industries

By visitors reading reviews
Construction Company
32%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with Matterport?
For Pro 2, I find it hard to scan outdoors because it is not compatible. With the introduction of Pro 3, I can use that for outdoor scanning as well. I think all the features are really cool, altho...
What is your primary use case for Matterport?
My main use case for Matterport involves documenting the parking garages in Toronto to help the design team identify the cameras and new technologies they want to install, including placements. I u...
What needs improvement with Zscaler Software [Private Offer Only]?
One area for improvement for Zscaler Software is that they should have their dependency on AI validated and verified. Because if they are a service provider, they are doing a good job, but they hav...
What is your primary use case for Zscaler Software [Private Offer Only]?
Zscaler Software provides cloud security as the use case for my clients.
 

Comparisons

No data available
 

Overview

Find out what your peers are saying about Matterport vs. Zscaler Software [Private Offer Only] and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.