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Mandrill vs SendPulse comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mandrill
Ranking in Cloud Email
10th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SendPulse
Ranking in Cloud Email
12th
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Mandrill is 3.1%, up from 2.5% compared to the previous year. The mindshare of SendPulse is 2.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Mandrill3.1%
SendPulse2.6%
Other94.3%
Cloud Email
 

Featured Reviews

it_user229338 - PeerSpot reviewer
Director with 1,001-5,000 employees
It's very straightforward to set up, but you have to be technical to do it.
The HTML templating functionality was the most important feature/reason for us to move to their service. A must in today’s customer contact environment, but the out of the box analytics have also been very valuable. In a customer service environment, it is imperative to know that the customer is receiving the message, and in a timely manner.
it_user520110 - PeerSpot reviewer
Investor at a tech company with 51-200 employees
It provides a mix of communication channels. I have never seen downtime.
It provides a great mix of communication channels We have a better process of customer engagement because of the better open rate of our marketing newsletters. It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to track open and click rates, so we can adjust email content appropriately."
"The superior customer service we can now offer our clients is a differentiator when it comes to client retention and winning new business."
"The email resend feature alone made this product worth the money."
"Setup was very easy, really good platform."
"The drag-and-drop email builder is the most valuable feature."
"We have a better process of customer engagement because of the better open rate of our marketing newsletters."
 

Cons

"It was on the slow side."
"It could have a little better usability to get started working with SendPulse, so people could onboard faster and start working faster."
"I would like to see more integration with other apps and browsers."
"Would be great if deliverability % would be better."
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Comparisons

 

Overview

 

Sample Customers

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Find out what your peers are saying about Mandrill vs. SendPulse and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.