ManageEngine Patch Manager Plus vs Quest KACE Systems Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine Patch Manager Plus and Quest KACE Systems Management based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ManageEngine Patch Manager Plus vs. Quest KACE Systems Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a highly stable solution.""You can create remote sessions for client systems.""The initial setup was easy.""ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites.""The fetch repository is a good feature.""The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches.""ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status.""Scalability-wise, I rate the solution a ten out of ten."

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"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user.""The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity.""You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be.""KACE’s knowledge-based articles are very good.""The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.""There is ease of use, and its pricing was a driving factor.""The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment.""This product made the job easy to do without having to go put hands on the machines."

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Cons
"The solution should have a customer label where we can label those servers or include those servers for specific customers.""ManageEngine Patch Manager Plus needs to improve speed.""The solution's UI is an area that requires improvement.""The agent can be a bit more intelligent.""I find the user interface a little bit intimidating and not very appealing.""The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated.""The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management.""The tool's support needs improvement."

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"The only hiccups we had were some power issues, where the box was a little under-powered early on.""My biggest complaint is that almost every time they send out a new version, it fixes something and breaks another. Something that wasn't working in the last version now works, but something else stops; or they'll remove some dashboard that I really found to be nice and replace it with something totally different that I could care less about.""The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way.""There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now.""There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful.""I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement.""When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth.""Paying for the product should come with full and extended training anytime it is needed."

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Pricing and Cost Advice
  • "Our licensing fees are on a yearly basis, and the charge for support is extra."
  • "The price of this product is reasonable."
  • "The solution cost is around $5,000 per year."
  • "The pricing for ManageEngine Patch Manager Plus is on the moderate side."
  • "Its price needs improvement."
  • "I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
  • "I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
  • "ManageEngine Patch Manager Plus is a little bit cheaper."
  • More ManageEngine Patch Manager Plus Pricing and Cost Advice →

  • "It may be more expensive, but you get what you pay for."
  • "It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The cloud version should have the option to add all the endpoints using the agent. Not only for Windows but also the Linux version. There are some versions that are not compatible with SaaS Manager… more »
    Top Answer:KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search… more »
    Top Answer:It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
    Ranking
    7th
    out of 49 in Patch Management
    Views
    2,572
    Comparisons
    2,136
    Reviews
    8
    Average Words per Review
    363
    Rating
    8.8
    6th
    out of 49 in Patch Management
    Views
    3,136
    Comparisons
    1,842
    Reviews
    8
    Average Words per Review
    899
    Rating
    8.5
    Comparisons
    Also Known As
    Dell KACE Systems Management
    Learn More
    Overview

    Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.

    Quest KACE Systems Management is a unified endpoint management solution that helps your organization address your endpoint management needs. The solution enables you to discover and track every device in your environment, keep compliance requirements up to date, secure your network from cyberthreats and attacks, and automate administrative tasks all from a single console.

    Quest KACE Systems Management Features

    Quest KACE Systems Management has many valuable key features. Some of the most useful ones include:

    • Comprehensive device coverage: With Quest KACE Systems Management, you have full management control of all operating systems, including MacOS, Windows, Chromebook, Linux, iOS, and Android.
    • Flexible configuration: Quest KACE Systems Management gives you the ability to define specific policies and administrative functions.
    • Reporting: The solution provides access to existing templates or gives you the option to build ad-hoc reports. Reports can also be customized to meet any compliance needs.
    • Patch management: This feature ensures your patching is always current and also enables you to secure your environment with automated patch identification and deployment.
    • Mobile device control: Quest KACE Systems Management allows you to remotely locate, reset passwords, lock, erase, or factory reset any enrolled mobile device.
    • Granular inventory: With the granular inventory feature, you can access a detailed inventory of data on each device in your environment. In addition, you can get automated deep-dive analysis when necessary.

    Quest KACE Systems Management Benefits

    There are many benefits to implementing Quest KACE Systems Management. Some of the biggest advantages the solution offers include:

    • Efficient: Quest KACE Systems Management eliminates the need to manually manage multiple solutions to achieve endpoint security, saving you time and making it an ideal and efficient solution for your organization.
    • Co-manage endpoints: Using Quest KACE Systems Management, you can co-manage both your traditional and modern endpoints, including Windows and Mac laptops, Linux, non-computer devices, servers, IoT, and iOS and Android mobile devices.
    • Easy-to-use interface: Quest KACE Systems Management is designed with a simple interface that offers powerful and consistent functionality.
    • Minimizes risk: Quest KACE Systems Management can easily locate or wipe any lost or stolen mobile device, minimizing risks for your organization.
    • Enhanced security: With Quest KACE Systems Management, your systems remain secure by identifying, inventorying, patching, and controlling all endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Quest KACE Systems Management solution.

    Tim H., Laboringenieur, Computeringenieur at HTW Berlin, says, "The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well."

    Chris H., Director of IT at CCOF, mentions, "The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour."

    Sample Customers
    IKEA Honda UNICEF The University of Georgia Evander
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm9%
    Government8%
    Manufacturing Company6%
    REVIEWERS
    University30%
    Financial Services Firm15%
    Manufacturing Company9%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company14%
    University10%
    Government10%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business58%
    Midsize Enterprise25%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise23%
    Large Enterprise54%
    REVIEWERS
    Small Business21%
    Midsize Enterprise45%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    ManageEngine Patch Manager Plus vs. Quest KACE Systems Management
    March 2024
    Find out what your peers are saying about ManageEngine Patch Manager Plus vs. Quest KACE Systems Management and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. ManageEngine Patch Manager Plus is rated 8.4, while Quest KACE Systems Management is rated 8.8. The top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, ManageEngine Endpoint Central, Microsoft Configuration Manager and ManageEngine Patch Connect Plus, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Automox. See our ManageEngine Patch Manager Plus vs. Quest KACE Systems Management report.

    See our list of best Patch Management vendors.

    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.