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ManageEngine Applications Manager vs Oracle Real User Experience Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
Cloud Monitoring Software (34th)
Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of ManageEngine Applications Manager is 0.9%, up from 0.5% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
ManageEngine Applications Manager0.9%
Oracle Real User Experience Insight0.6%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…
AKM Rezaul Karim - PeerSpot reviewer
Deputy General Manager at Thakral
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"We have a very good and long relationship with ManageEngine support guys, and they provide very good support for us."
"The initial setup was straightforward, without complexity."
"ManageEngine Applications Manager's installation is pretty easy."
"Price is the big issue here in Pakistan and they offer a very good price."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"I am impressed with the tool's reporting feature which is simple."
"Depending on the size of the environment, this is a solution that I recommend."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The availability of the solution is its most valuable aspect, and I can also Google anything I want and upload it on the cloud using the very helpful mobile app."
"Customer satisfaction higher than before."
"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."
"The most valuable feature is the ability to Drill down to webpage actions."
 

Cons

"The integration process with third party tools poses some challenges; enhancing the robustness of these integrations could greatly improve overall functionality and user experience."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"I would say that the implementation of ManageEngine Applications Manager is too detailed. You need some training to effectually use it."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Technical support can be problematic. They usually support us from India, but because of compliance requirements, that is not an acceptable support solution in Pakistan."
"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
"Lacks an SIEM solution which can be found in other products."
"The inventory of assets needs improvement."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"Licensing is very expensive for this solution."
"It is a bit complex for newbie."
"The application resource usage has increased due to using RUEI."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"The application resource usage has increased due to using RUEI."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
 

Pricing and Cost Advice

"The solution's licensing costs are yearly."
"It is a cost-effective solution."
"Its price is good."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
23%
Construction Company
13%
Comms Service Provider
13%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
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Also Known As

Applications Manager
Oracle Real User Experience Insight, Oracle RUEI
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Find out what your peers are saying about ManageEngine Applications Manager vs. Oracle Real User Experience Insight and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.