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Lumigo vs NETSCOUT Network & Application Observability comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumigo
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
8.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NETSCOUT Network & Applicat...
Ranking in Application Performance Monitoring (APM) and Observability
46th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
92
Ranking in other categories
Network Monitoring Software (7th), IT Infrastructure Monitoring (29th), Network Troubleshooting (12th), Digital Experience Monitoring (DEM) (11th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Lumigo is 0.3%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT Network & Application Observability is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
NETSCOUT Network & Application Observability0.8%
Lumigo0.3%
Other98.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vinay Lal - PeerSpot reviewer
Head of Testing & AVP at Flash AI
Distributed tracing has transformed our testing workflows and now uncovers hidden failures fast
The best features Lumigo offers include the live stream architecture and transaction mapping, which helps to automatically generate and update the visual execution topology for every single test transaction. After seeing the exact flow from the edge API through intermediate queues and containerized microservices down to managed storage, it gives our QA engineers instant context. Additionally, I love the request-response payload inspection feature, which captures input and output parameters, request headers, and invocation payload safely. When an automated integration test fails, the exact offending payload is visible right inside the trace, helping to save our QA and engineering teams a lot of time, leading to at least a 48.33% drop in wasted time previously spent finding the root cause. With automation saved, automated root cause correlation has helped to correlate logs, metrics, and trace spans across asynchronous boundaries, which is notoriously difficult to debug in event-driven AI pipelines. The live stream architecture and transaction mapping make such a difference for my team, as it generates updates regularly via visual execution and the topology for every single test transaction, providing us with a view through intermediate queues and microservices to managed storage, giving engineers instant context of transactions and payloads, which saves at least 49% of our time and allows overall resources to be used more effectively. Regarding Lumigo's AI capabilities, I find the governance of security to be really good, and we have seen a positive impact due to the AI capabilities alongside strict compliance regulations such as SOC 2 and ISO 27001, proving it is compliant with applicable regulations and policies. Lumigo's accuracy is close to 100%, making it very reliable. Lumigo integrates seamlessly with other AWS services we use, and we have not faced any issues.
HT
Newwork And Collaboration Supervisor at Nafeza
Monitoring has improved bandwidth insights and application diagnosis but setup and costs still need work
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time. This needs more improvement. I believe it is expensive. They need to reduce its budget a little bit. Comparing to other solutions, it is very expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Any new member, whether from the development side or business team, finds the user-friendly UI easy to understand."
"Lumigo has positively impacted our organization with transformative ROI for our quality engineering and delivery cycles, where the meantime to defect and resolve due to debugging failed end-to-end integration test runs has dropped over 68.3%."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"We have seen a measurable decrease in mean time to know and mean time to repair, and our overall troubleshooting time, in most cases, is down to a day, as opposed to multiple days."
"The generation of KPI-like information that feeds to the nGeniusONE (management) server is the most valuable feature."
"The best feature is when we have it connected permanently via TAPs. That enables us to constantly collect data and then we can go back in time... To be able to rewind, back in time, and see the problem as it happened, is very helpful."
"The support is good."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"It has played an integral part in providing valuable information in a critical arena."
 

Cons

"I think support needs to be improved."
"Comparing this to a vendor like Cisco, who provides any component next business day, NETSCOUT nGeniusONE took a long time."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"The scalability is difficult. Packet capture and packet broker are hard to do because you ultimately have to build a separate overlay network, so you can capture the packets."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."
"Between the host analysis and session analysis, there is a limitation of one hour. This can hinder us if a situation occurred ten hours ago."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
 

Pricing and Cost Advice

Information not available
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
"The price is only for acquisition; it's not a licence."
"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
"I would like it to be more scalable with less spend."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise13
Large Enterprise59
 

Questions from the Community

What is your experience regarding pricing and costs for Lumigo?
My experience with pricing, setup cost, and licensing was good, and I rate it ten out of ten.
What needs improvement with Lumigo?
I think support needs to be improved. Lumigo can be improved particularly in support. When comparing it with AWS monitoring, Dynatrace, or other solutions, if we encounter any trouble, everyone loo...
What is your primary use case for Lumigo?
My main use case for Lumigo is microservice monitoring in my day-to-day experience. A specific example of how I use Lumigo for microservice monitoring involves comparing it to other tools such as D...
Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.
What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?
Regarding its high price, I give NETSCOUT nGeniusONE a seven.
What needs improvement with NETSCOUT nGeniusONE?
They need room for improvement about the spare parts. There are shortages in Egypt in their stock. We tried to make RMA for specific parts, and it took a long time. Comparing this to a vendor like ...
 

Also Known As

No data available
NETSCOUT nGenius, NETSCOUT nGeniusONE, NETSCOUT nGeniusPULSE, NETSCOUT vSTREAM, NETSCOUT InfiniStreamNG, TruView
 

Overview

 

Sample Customers

Information Not Available
Cerner Corporation
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