LiveAction LiveNX vs Zenoss Cloud comparison

LiveAction and Zenoss are both solutions in the Network Monitoring Software category. LiveAction is ranked #40 with an average rating of 6.8, while Zenoss is ranked #74. LiveAction holds a 1.0% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 77% of LiveAction users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and LiveAction LiveNX compete in network monitoring and analytics. Zenoss Cloud shows strength in flexible pricing and reliable support, whereas LiveAction LiveNX is noted for its comprehensive feature set.

Features: Zenoss Cloud provides hybrid IT monitoring, AI capabilities for analytics, and scalability across environments. LiveAction LiveNX offers network visualization, diagnostics, and real-time traffic analysis.

Room for Improvement: Zenoss Cloud could enhance its network visualization, diagnostics, and real-time traffic analysis. LiveAction LiveNX might improve pricing flexibility, cloud-native support, and deployment simplicity.

Ease of Deployment and Customer Service: Zenoss Cloud delivers a smoother deployment with cloud support and robust customer assistance. LiveAction LiveNX, while complex in setup, benefits from substantial customer service for feature integration.

Pricing and ROI: Zenoss Cloud's flexible pricing aligns with varied budgets offering significant ROI by resource optimization. LiveAction LiveNX presents a higher setup cost promising substantial ROI through enhanced network efficiency.

To learn more, read our detailed LiveAction LiveNX vs. Zenoss Cloud Report (Updated: October 2024).

Buyer's Guide

LiveAction LiveNX vs. Zenoss Cloud

October 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of October 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.2% compared to the previous year. The mindshare of LiveAction LiveNX is 1.0%, up from 1.0% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

May 3, 2024

Has a single dashboard, but is expensive

We use this solution to manage our mission environment The single dashboard is a valuable feature. The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten. Overall, I rate the solution a seven out of…

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Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Nov 22, 2022

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Jul 7, 2022

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

"The product has a very good graphical interface."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"The intention and the idea of the filter is great."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"Its analytical capability is really good."

"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."

"The most valuable feature is the flexible discovery mechanism."

"The product offers good documentation that helps with initial training."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"It's easy to use."

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

Cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"Sometimes the solution does not register devices properly and that is a bug."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The only downside to this software is the price."

"They need to create a more simplified UI."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The tool crashes sometimes when we try to pull reports simultaneously."

"This is a horrible solution and I think everything needs to be improved."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"There was a problem with Zenoss and storage monitoring."

"It would be ideal if the product offered sound alerts."

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

Pricing and Cost Advice

"The solution is expensive."

"It's very expensive."

"The solution is fairly expensive compared to other products."

"We use the free version."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It depends on the customer, what he wants."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Computer Software Company

17%

Financial Services Firm

10%

Manufacturing Company

Government

Computer Software Company

20%

Financial Services Firm

15%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

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What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to b...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible abilit...

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What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a larg...

See all answers

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Product Reports

Buyer's Guide

Network Monitoring Software

September 2024

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Buyer's Guide

LiveAction LiveNX

October 2024

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Buyer's Guide

Zenoss Cloud

September 2024

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Also Known As

No data available

LiveNX

Cloud Monitoring, Zenoss Service Dynamics

Learn More

Juniper

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LiveAction

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Zenoss

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Sample Customers

Information Not Available

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

LiveAction LiveNX vs. Zenoss Cloud

October 2024

Free Report: LiveAction LiveNX vs. Zenoss Cloud

Find out what your peers are saying about LiveAction LiveNX vs. Zenoss Cloud and other solutions. Updated: October 2024.

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