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LiveAction LiveNX vs Loom Systems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAction LiveNX
Ranking in IT Infrastructure Monitoring
29th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (29th)
Loom Systems
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of LiveAction LiveNX is 0.5%, up from 0.5% compared to the previous year. The mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LiveAction LiveNX0.5%
Loom Systems0.3%
Other99.2%
IT Infrastructure Monitoring
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The intention and the idea of the filter is great."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"Its analytical capability is really good."
"The product has a very good graphical interface."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
 

Cons

"Sometimes the solution does not register devices properly and that is a bug."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"The only downside to this software is the price."
"They need to create a more simplified UI."
"Maintenance is required for the system."
"This is a horrible solution and I think everything needs to be improved."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"It's very expensive."
"We use the free version."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
No data available
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
Ask a question
Earn 20 points
 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Find out what your peers are saying about LiveAction LiveNX vs. Loom Systems and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.