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Lenovo XClarity Controller vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lenovo XClarity Controller
Ranking in Server Monitoring
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Server Monitoring
3rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2026, in the Server Monitoring category, the mindshare of Lenovo XClarity Controller is 2.7%, down from 3.5% compared to the previous year. The mindshare of NinjaOne is 3.5%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
NinjaOne3.5%
Lenovo XClarity Controller2.7%
Other93.8%
Server Monitoring
 

Featured Reviews

Muhammad_Salman - PeerSpot reviewer
Senior Finance Executive at Texitech
Simplifies RAID computation and technical support resolves issues effectively
The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system. If we encounter any sort of issue, we can troubleshoot the problem with the assistance of the Lenovo technical team. Sometimes, we do not receive complaints from the controller. We also receive software issue resolutions by managing the process with the assistance of the Lenovo technical team.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate Lenovo XClarity Controller ten out of ten."
"The product's most valuable feature is its ability to provide insights into server status and alerts."
"The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
"The remote management capability was also good."
"The most valuable feature of Lenovo XClarity is the ease of use because of the interface browser that is highly compatible and it has mobile web management."
"My advice to others is this is the best solution for server management on the market."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"NinjaOne allows even small teams of three users to support over 400 desktops and keep them up to date and working at peak performance."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The software's automation tools have solved critical deployment problems for small businesses."
"The most important aspect of this tool is the security it provides our company."
 

Cons

"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better."
"They could enable notifications on emails and phones regarding control panel information."
"Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better. Additionally, more integration with other vendors is needed. For example, VMware has integration with a lot of vendors."
"It worked very slowly. It was not well on performance."
"Sometimes we do not receive the complaint from the Controller."
"It can have more integrations with third-party providers, such as Deep Instinct."
"The solution could improve by optimizing the internet connection being used."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"NinjaOne's dashboard could be easier to use."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"NinjaOne's reporting module is cumbersome."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We currently pay $1.20 per device on a monthly basis."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
7%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Lenovo XClarity Controller?
Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out.
What is your primary use case for Lenovo XClarity Controller?
The customer has given me this configuration and is asking for the price of the server along with this configuration. They did not mention what kind of requirement they have. They just shared this ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Also Known As

XClarity Controller, Lenovo XCC
No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Lenovo XClarity Controller vs. NinjaOne and other solutions. Updated: April 2026.
893,915 professionals have used our research since 2012.