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Lenovo XClarity Controller vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lenovo XClarity Controller
Ranking in Server Monitoring
11th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Server Monitoring
9th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (26th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of June 2025, in the Server Monitoring category, the mindshare of Lenovo XClarity Controller is 3.6%, down from 4.3% compared to the previous year. The mindshare of NinjaOne is 2.0%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Muhammad_Salman - PeerSpot reviewer
Simplifies RAID computation and technical support resolves issues effectively
The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system. If we encounter any sort of issue, we can troubleshoot the problem with the assistance of the Lenovo technical team. Sometimes, we do not receive complaints from the controller. We also receive software issue resolutions by managing the process with the assistance of the Lenovo technical team.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate Lenovo XClarity Controller ten out of ten."
"The most valuable feature of Lenovo XClarity is the ease of use because of the interface browser that is highly compatible and it has mobile web management."
"The product's most valuable feature is its ability to provide insights into server status and alerts."
"The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
"The remote management capability was also good."
"The most valuable feature we have found currently is probably patch management."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The tool's most valuable feature is third-party application updates."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most important aspect of this tool is the security it provides our company."
 

Cons

"Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
"It worked very slowly. It was not well on performance."
"Sometimes we do not receive the complaint from the Controller."
"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better. Additionally, more integration with other vendors is needed. For example, VMware has integration with a lot of vendors."
"They could enable notifications on emails and phones regarding control panel information."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The solution could improve by optimizing the internet connection being used."
"The ticketing system in NinjaOne is not the best."
"I would like to see more scripts for PowerShell commands."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"NinjaOne's pricing and user interface needs improvement."
 

Pricing and Cost Advice

Information not available
"Its pricing is great."
"The product's pricing depends on the number of PCs or devices."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"We currently pay $1.20 per device on a monthly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Financial Services Firm
12%
Educational Organization
9%
Retailer
7%
Computer Software Company
15%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Lenovo XClarity Controller?
The product's most valuable feature is its ability to provide insights into server status and alerts.
What needs improvement with Lenovo XClarity Controller?
Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out.
What is your primary use case for Lenovo XClarity Controller?
The customer has given me this configuration and is asking for the price of the server along with this configuration. They did not mention what kind of requirement they have. They just shared this ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

XClarity Controller, Lenovo XCC
No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Lenovo XClarity Controller vs. NinjaOne and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.