Ping Identity Platform and LastPass are both prominent solutions in the identity and access management space, each with distinct advantages based on user reviews. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set and robust customer support despite deployment complexity.
Features: Ping Identity Platform offers a comprehensive suite of multi-factor authentication, single sign-on, and scalable security solutions. Users value its flexibility and seamless integration capabilities. LastPass focuses on password management, ease of use for employees, and secure sharing features.
Room for Improvement: Ping Identity Platform can enhance its initial deployment complexity and improve user training documentation. LastPass needs better user support, more sophisticated enterprise-level features, and improved integration options.
Ease of Deployment and Customer Service: Ping Identity Platform deployment can be challenging due to its extensive configuration options, but robust customer support helps mitigate these challenges. LastPass offers simpler deployment with fewer complications, though users report mixed experiences with customer service effectiveness.
Pricing and ROI: Ping Identity Platform is generally seen as offering a good return on investment considering its extensive feature set, despite higher initial setup costs. LastPass users appreciate its relatively lower upfront costs and acknowledge satisfactory ROI for password management functions.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Auto-pilot for all your passwords
LastPass removes obstacles, letting you get back to the things you love most.
Log in and go
Once you save a password in LastPass, you'll always have it when you need it; logging in is fast and easy.
Passwordless login
Gain instant access to your LastPass vault by using the LastPass Authenticator instead of your master password.
Generate strong passwords
The built-in password generator creates long, randomized passwords that protect against hacking.
Store digital records
Insurance cards, memberships, Wi-Fi passwords... keep all your notes safe and easy to find.
Share effortlessly
Some things shouldn't be sent in a text. Conveniently and safely share passwords and notes with anyone.
Dark web monitoring
Stop worrying about data breaches. Get alerts if your personal information is at risk.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.