

LogicMonitor and LastPass Business both compete in the IT management category, with LogicMonitor specializing in infrastructure monitoring and LastPass Business in password management. Despite positive feedback on LogicMonitor's pricing and support, LastPass Business has the edge due to its comprehensive security features providing exceptional value.
Features: LogicMonitor offers network visibility, automated monitoring, and customizable dashboards for streamlined IT infrastructure management. LastPass Business focuses on secure password storage, centralized control, and user authentication to enhance security management.
Room for Improvement: LogicMonitor could improve by reducing complexity in customization, enhancing reporting capabilities, and simplifying user interfaces. LastPass Business could focus on improving integration with third-party tools, providing more granular password policy controls, and enhancing reporting for better insight into security posture.
Ease of Deployment and Customer Service: LogicMonitor features a cloud-based deployment model known for seamless integration and flexibility. It benefits from robust integration features. LastPass Business's cloud capabilities are complemented by strong encryption measures and intuitive end-user training. Its implementation emphasizes security protocols and comprehensive user training.
Pricing and ROI: LogicMonitor requires a calculated initial setup but offers long-term cost efficiency through its extensive monitoring capabilities. LastPass Business's pricing is slightly higher, but it justifies the investment with superior security management and reduced breach risks, promising long-term security benefits and control advantages.
It has positively impacted my company not only by saving my technical time and allowing my team to service more customers, but because of this, my company is able to save on the number of techs we need to employ.
I have seen a return on investment, as it has decreased the risk of lost digital assets, decreased IT management time by forty to fifty percent, and increased our security to forty-five to fifty percent.
It is a secured and automated way for logins and identity management, which leads to easier handling.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
Because of LogicMonitor, we have reduced our EC2 infrastructure significantly, which has helped us reduce costs by 20%.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
Customer support is very responsive, meaning they are available 24/7 and reachable through a variety of means.
The customer support for LastPass Business is very proactive and responsive.
I would recommend LastPass Business because it has improved security in my organization.
Within one day, I received a script, and LogicMonitor was able to provide the firewall configuration in LogicMonitor on the same day I submitted the request.
Customer support is on point and very well trained.
We need to be able to reach them in real-time, and without those kinds of options available, we have to set up ad hoc calls, which could be improved.
I would say it is very scalable because it can handle my organization's growth.
It can handle all the accounts and other applications of my organization.
It can be used by any size of organization, whether small, medium, or large.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor's scalability absolutely meets our organization's growth needs.
LogicMonitor is pretty good at scaling things when it comes to monitoring AWS infrastructure because I can see that it scales very well for us.
No downtime or lagging has been experienced.
I have not experienced any downtime or lagging.
LastPass Business is very stable because I have not experienced any lagging or downtime.
The platform is reliable, alerts are consistent, and once collectors and integrations are in place, monitoring runs smoothly with minimal disruption.
It is very stable. I have never seen LogicMonitor itself go down.
Since we implemented LogicMonitor and got it working in production, there has been no downtime, no reliability issues, and nothing major regarding flare-ups from LogicMonitor's perspective.
The extension sometimes has a problem and gives errors when saving a new password, especially the Chrome extension.
Another great option for LastPass Business would be to periodically notify me of logins that I have saved that have not been used for 12 months and above.
The mobile app should be enhanced to make the app more stable for Android, especially.
I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
My experience with LastPass Business pricing, setup cost, and licensing is that it is a very cost-effective and affordable tool.
The experience with pricing, setup cost, and licensing has been that the price is very cost-effective.
My experience with pricing, setup cost, and licensing is that this is one of the cost-effective tools.
For small businesses that want to utilize LogicMonitor and are just starting out with limited customers, a pricing model targeted to this segment would be beneficial, perhaps at three or two dollars per device per month.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
LastPass Business has positively impacted my organization because it is very secure. It has improved our security because LastPass Business protects passwords using strong and unique passwords that are stored in an encrypted vault for maximum protection.
The ability to share passwords between staff when needed without them being sent by email or passed around on notes makes it much more secure.
LastPass Business has positively impacted my organization because my whole organization has been using this tool for business, and now all employees are able to monitor password strength, usage, and even access to different accounts.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
Our SLAs and SLOs were averaging about 10 to 15 failed SLAs and SLOs that were over the time allotted to get those resolved, and those are now down to about two to three per week.
When talking about the statistics, it has helped us reduce downtime to about 40 to 50% because without LogicMonitor, we used to know about the downtime only when the application was actually down.
| Product | Mindshare (%) |
|---|---|
| LogicMonitor | 5.5% |
| LastPass Business | 0.9% |
| Other | 93.6% |


| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 17 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 12 |
LastPass Business enhances enterprise security with features like password sharing, user deactivation, and login control. Integrated with Active Directory, it ensures password management through a security dashboard, multifactor authentication, and YubiKey support.
LastPass Business provides comprehensive password management by supporting secure storage, shared folders, and master passwords for streamlined access. With an enterprise admin console and robust reporting tools, it efficiently manages credentials. It supports secure storage for procedures and notes, crucial for IT departments. Improvement areas include group inheritance, admin capabilities, and automated password rotation. Issues like URL recognition, plugin stability, and user access reporting need addressing. Enhancements in mobile app navigation and technical support are also needed, alongside increased customization and authentication options.
What are the key features of LastPass Business?In specific industries, LastPass Business is implemented as a vital tool for storing and synchronizing encrypted credentials, supporting robust password policies, and facilitating secure access control management. Organizations benefit from storing shared accounts and managing core enterprise admin passwords, promoting higher security standards across users and applications.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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