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KiSSFLOW vs WebRatio comparison

KiSSFLOW and WebRatio are both solutions in the Business Process Management (BPM) category. KiSSFLOW is ranked #9 with an average rating of 8.6, while WebRatio is ranked #60. KiSSFLOW holds a 0.5% mindshare in BPM, compared to WebRatio’s 0.2% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 50% of WebRatio users who would recommend it.
KiSSFLOW
Read 12 KiSSFLOW reviews
  • 579 Views
  • 322 Comparison Views
92% willing to recommend
WebRatio
Read 2 WebRatio reviews
  • 120 Views
  • 79 Comparison Views
50% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

WebRatio and KiSSFLOW compete in the business process automation category. KiSSFLOW has an upper hand in intuitive design and ease of use for quick deployment and adoption.

Features: WebRatio provides model-driven development, robust integration capabilities, and customization suitable for complex applications. KiSSFLOW focuses on a no-code approach, allowing non-technical users to quickly automate workflows and manage straightforward processes effectively.

Ease of Deployment and Customer Service: KiSSFLOW simplifies initial setup with a cloud-based model and accessible customer support through various channels. WebRatio offers flexible deployment but requires more technical expertise and does not provide as streamlined support services.

Pricing and ROI: WebRatio involves a higher setup cost due to extensive capabilities, which might result in higher ROI for complex needs. KiSSFLOW has a lower initial cost, focusing on affordability and quicker returns, suitable for smaller firms or simpler automation needs.

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To learn more, read our detailed KiSSFLOW vs. WebRatio Report (Updated: April 2025).
Buyer's Guide
KiSSFLOW vs. WebRatio
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KiSSFLOW
Ranking in Business Process Management (BPM)
9th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Rapid Application Development Software (15th), Low-Code Development Platforms (10th)
WebRatio
Ranking in Business Process Management (BPM)
60th
Average Rating
7.0
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. The mindshare of WebRatio is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
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reviewer1485573 - PeerSpot reviewer
Little coding needed and speeds development time but lacks documentation
The maintenance aspect is too heavy. Moving from one version to the other made the solution change, and not in a way that we liked. Typically there are documents about the release of new versions and a set of activities required to migrate from one to the other. This time, it was very messy. There were issues surrounding the management of the release. This could potentially be due to the fact that WebRation, in the past, had started to make some choices regarding the framework and architecture that were changed later. In the past, we'd use a strategy as the environment, as an architectural pattern for the application. Now, it's moving more on the spring framework and this initiated some change that obviously had an impact on our application. It's caused a problem with maintenance. The solution seems to have changed its approach. Now, it's more related to a federative application environment in a monolithic aspect. While the solution was interesting at one point, everything is moving towards the cloud. WebRatio should be moving also in the web approach. Currently, you have to install an environment inside the desktop. The future is the cloud. Normally with a low code environment, there is a VPN notation - maybe a WebML or FML notation. If they can move in to have an environment that has a running machine at the end, it would be great. Obviously, some components on the server-side should be deliberate. Normally it's the model you control that's step-by-step and has a very simple flow. In the digital environment, in the organization, the process is more complex. The quality of the documentation and the community surrounding the product are poor. They need to give users more documentation and build up the surrounding community. As it isn't a well-known product, it's hard to find professionals to work with it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing about Kissflow is its user-friendliness."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is the performance."
"The support team responds fast."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
More KiSSFLOW pros
"The initial setup isn't too complex."
 

Cons

"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"The integration between forms should be made easier."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"KiSSFLOW needs to improve its integration."
"Sometimes some notifications don't appear on the mobile app."
More KiSSFLOW cons
"The maintenance aspect is too heavy."
 

Pricing and Cost Advice

"This is an affordable product and everything is included in the subscription."
"Your company must subscribe to the solution if you create a business account."
"The license is very expensive."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"The product costs $15 per user per month."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Government
9%
Wholesaler/Distributor
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
See all answers
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
See all answers
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
See all answers
Ask a question
Earn 20 points
 

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Product Reports

Buyer's Guide
KiSSFLOW
April 2025
KiSSFLOW reportDownload KiSSFLOW product report
Buyer's Guide
Business Process Management (BPM)
April 2025
WebRatio reportDownload WebRatio product report
 

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.
KiSSFLOW
In WebRatio we have been nurturing a true passion for developing enterprise-class software that exponentially increases the productivity and agility of our customers.
WebRatio
 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Unicredit Leasing, Acer, Gruppo Torinese Transporti, A2A, SET Distribuzone, Dolomiti Energia, AIM Gruppo, IFC CNA_ Amsa
Buyer's Guide
KiSSFLOW vs. WebRatio
April 2025
Free Report: KiSSFLOW vs. WebRatio
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