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KiSSFLOW vs Retool comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KiSSFLOW
Ranking in Rapid Application Development Software
28th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (30th), Business Process Management (BPM) (37th), Low-Code Development Platforms (25th)
Retool
Ranking in Rapid Application Development Software
16th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of KiSSFLOW is 0.8%, up from 0.5% compared to the previous year. The mindshare of Retool is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Market Share Distribution
ProductMarket Share (%)
Retool0.9%
KiSSFLOW0.8%
Other98.3%
Rapid Application Development Software
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Anees Shoukat - PeerSpot reviewer
Built-in features streamline data processing and integration
Retool provides built-in features with all processing happening within the platform, which is a significant advantage. The platform is easy to use without requiring the installation of different libraries. Various features are available through drag and drop and UI-based interactions. The tool allows data retrieval through queries and displays information directly. It offers data tools that grab information based on specified queries and draws everything on screen. If a table is needed, it efficiently lists down the table data. Data manipulation happens through queries. We simply specify the table and required query, and the results are displayed immediately. Permissions are required for access. When we grant access from AWS, Retool can access the data. Without proper permissions, access is restricted. We can provide view-only access in Retool while maintaining view, edit, and delete capabilities in the main system. This allows us to control access for sales personnel and external data viewing. The platform provides an extensive range of graphs and visualization options.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is very, very good."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"I like the forms which help us to get information."
"The support team responds fast."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The most valuable feature is the performance."
"There are several key aspects to Retool that make it stand out. Firstly, its extensive range of components makes integration straightforward. Secondly, its support for SQL and JavaScript allows for the implementation of complex logic, which is particularly beneficial for developers like yourself with experience in .NET development."
"Retool provides us with the opportunity to save time and be more efficient."
"Retool can be used with many applications as it is language independent; anyone can use it easily and create various visualizations regardless of their programming knowledge—this is the main reason I recommend it."
"The most valuable feature of the solution is connectivity with APIs and other databases."
"Retool provides built-in features with all processing happening within the platform, which is a significant advantage."
"The stability is okay."
"We can create the dashboards quickly."
"Retool's most valuable features are its drag-and-drop components and the ability to customize them extensively."
 

Cons

"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"One area where I believe Kissflow can be improved is customization."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"The integration between forms should be made easier."
"There is a lag in the delay between API calls."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"The solution lacks inbuilt customization to customize bar charts."
"AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."
"AI tools, features, and machine learning capabilities should be added as they would be helpful in the future."
"The components are changed frequently, which is very irritating."
"One area for improvement in Retool is expanding its library support to include a broader range of third-party JavaScript libraries."
"The part where we can add some custom logic or custom plugins could be better."
"Retool could enhance support, including efforts to establish support centers in Europe, which was lacking previously. However, the community is still in the growth phase, leading to potential delays in receiving responses to queries."
"There are restrictions on the front-end side."
 

Pricing and Cost Advice

"The license is very expensive."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"Your company must subscribe to the solution if you create a business account."
"The product costs $15 per user per month."
"This is an affordable product and everything is included in the subscription."
"For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan."
"The tool is a little bit expensive."
"For me, I'm in India right now, and we have Retool's subscription for one team member for $10 per month."
"I don't know Retool's current pricing, but it cost around $12 per month earlier."
"The pricing is very expensive. It costs for each user, for automated users, open-end users, et cetera."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
Manufacturing Company
16%
Comms Service Provider
14%
Outsourcing Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for Retool?
For new users, evaluate the scale of their administrative needs as Retool provides excellent free services for smaller setups, but larger deployments might require transitioning to a paid plan.
What needs improvement with Retool?
The platform already provides many features, and additional features aren't necessary for medium-level usage. Only very high-level requirements might necessitate more features. AI tools, features, ...
What is your primary use case for Retool?
In Retool, I have designed graphs and data tools to implement rules-based functionality. Instead of implementing these features in our platform, we created them through Retool because we only provi...
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
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Find out what your peers are saying about KiSSFLOW vs. Retool and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.