Kentik vs Zenoss Cloud comparison

Kentik and Zenoss are both solutions in the Network Monitoring Software category. Kentik is ranked #29 with an average rating of 9.0, while Zenoss is ranked #75. Kentik holds a 1.8% mindshare in NMS, compared to Zenoss’s 0.7% mindshare. Additionally, 100% of Kentik users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.

Kentik

Read 16 Kentik reviews

3,784 Views
3,368 Comparison Views

100% willing to recommend

Zenoss Cloud

Read 8 Zenoss Cloud reviews

2,607 Views
1,225 Comparison Views

100% willing to recommend

Kentik

Zenoss Cloud

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Executive SummaryUpdated on Oct 10, 2024

Zenoss Cloud and Kentik compete in network monitoring and performance analysis. Kentik is often seen as superior due to its extensive features that many find justify their cost.

Features:Zenoss Cloud focuses on proactive anomaly detection, comprehensive health monitoring, and efficient alerting systems, with robust integrations in hybrid IT environments. Kentik offers powerful network traffic analysis, real-time data ingestion, and versatile visualizations, providing deep insights into network performance and security.

Room for Improvement:Zenoss Cloud could enhance its network traffic analysis and visualization capabilities, improve real-time data handling, and offer more detailed security insights. Kentik may broaden its proactive anomaly detection, expand integrations for hybrid IT, and strengthen comprehensive health monitoring features.

Ease of Deployment and Customer Service:Zenoss Cloud supports an extensive deployment process with comprehensive documentation and responsive customer service. Kentik offers a fast setup with strong customer support, emphasizing streamlined processes and active engagement in initial deployment.

Pricing and ROI:Zenoss Cloud is cost-effective, offering scalable pricing that aligns with expected ROI, making it budget-friendly for diverse IT environments. Kentik, while more costly upfront, provides substantial ROI due to its detailed network analytics and optimization capabilities.

To learn more, read our detailed Kentik vs. Zenoss Cloud Report (Updated: March 2026).

Buyer's Guide

Kentik vs. Zenoss Cloud

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

Zenoss Cloud

Ranking in Network Monitoring Software

75th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Infrastructure (26th), Event Monitoring (13th), Server Monitoring (24th), IT Infrastructure Monitoring (51st), Container Monitoring (7th), Cloud Monitoring Software (42nd), AIOps (25th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. The mindshare of Zenoss Cloud is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
Zenoss Cloud	0.7%
Other	97.5%

Network Monitoring Software

Featured Reviews

Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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ClaudiaChen

Cloud Architect - Senior Technology Architect at Telstra

Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."

"Technical support is second to none."

"Collecting that data and having those metrics first-hand, in real-time, allows us to make an educated decision, versus an uneducated guess."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"We have been extremely happy with the features; they were exactly what we were after."

More Kentik pros

"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."

"It is the most flexible solution of this type, but it takes time to adapt."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."

"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts, for example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."

"The custom built integration is one of the most valuable features because you can see all the especially critical items."

"The product offers good documentation that helps with initial training."

"It is very cost-effective compared to the tools I worked with in the past."

More Zenoss Cloud pros

Cons

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it."

"We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve."

"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."

"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

More Kentik cons

"The AI aspect needs to improve."

"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"

"Now it is stable, but they should design threshold parameters in percentage instead of raw values."

"It would be ideal if the product offered sound alerts."

"The AI aspect needs to improve."

"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."

"This solution is complex for beginners so it takes some time to learn."

More Zenoss Cloud cons

Pricing and Cost Advice

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"It depends on the customer, what he wants."

"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."

"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."

"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Construction Company

11%

Manufacturing Company

Transportation Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

See all answers

What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

See all answers

What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

What is the best network monitoring software for large enterprises?

In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...

See all answers

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Microsoft System Center vs Zenoss Cloud

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Product Reports

Buyer's Guide

Kentik

March 2026

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Buyer's Guide

Zenoss Cloud

March 2026

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Also Known As

No data available

Cloud Monitoring, Zenoss Service Dynamics

Overview

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.

Zenoss

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

Buyer's Guide

Kentik vs. Zenoss Cloud

March 2026

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