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Kentik vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Zenoss Cloud
Ranking in Network Monitoring Software
70th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (21st), Event Monitoring (13th), Server Monitoring (26th), IT Infrastructure Monitoring (54th), Container Monitoring (8th), Cloud Monitoring Software (42nd), AIOps (26th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. The mindshare of Zenoss Cloud is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.9%
Zenoss Cloud0.8%
Other97.3%
Network Monitoring Software
 

Featured Reviews

SS
Network Engineer III at Fortanix
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."
"The most important feature is cybersecurity."
"Kentik is worth the money to have as a tool."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"This product is easily the best network monitor that I’ve ever seen or heard about."
"Collecting that data and having those metrics first-hand, in real-time, allows us to make an educated decision, versus an uneducated guess."
"The biggest thing Kentik has given us is the amount of visibility we have into our own network now and knowing what's going on at a given time."
"In terms of overall vendor partnership, I'd give Kentik a nine out of 10; they're right up there as one of my best partners to work with, amongst all the contracts that I own, and they're very customer-centric, always available, with nothing too small or too big that I can't ask them to help with, and they seem to be willing and able to jump in no matter what."
"The product offers good documentation that helps with initial training."
"Overall, it's a great solution, and I consider it to be one of the best."
"The most valuable feature is the flexible discovery mechanism."
"It is very cost-effective compared to the tools I worked with in the past."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"With this solution, they can have one million users at the same time with no crashes."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"Its Docker Container concept is mind blowing."
 

Cons

"I would like to see them explore the area of cost analysis."
"I would like to see more granular user and security rights."
"We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"It also detects anomalies proactively, but the same is not so true when it comes to real network problems, since they tend to just happen."
"There was a problem with Zenoss and storage monitoring."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"It would be ideal if the product offered sound alerts."
"This solution is complex for beginners so it takes some time to learn."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"It would be ideal if the product offered sound alerts."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times."
"There is room for improvement with the administrative part. The administrative part, since they introduced Docker, etc., has become a little complex."
 

Pricing and Cost Advice

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"It depends on the customer, what he wants."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
12%
Construction Company
9%
Computer Software Company
7%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Comparisons

 

Also Known As

No data available
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about Kentik vs. Zenoss Cloud and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.