Kentik vs OpenText Network Operations Management comparison

Kentik and OpenText are both solutions in the Network Monitoring Software category. Kentik is ranked #29 with an average rating of 9.0, while OpenText is ranked #60 with an average rating of 8.0. Kentik holds a 1.8% mindshare in NMS, compared to OpenText’s 0.3% mindshare. Additionally, 100% of Kentik users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Kentik

Read 16 Kentik reviews

3,784 Views
3,368 Comparison Views

100% willing to recommend

OpenText Network Operations...

Read 3 OpenText Network Operations Management reviews

806 Views
637 Comparison Views

75% willing to recommend

Kentik

OpenText Network Operations...

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Executive SummaryUpdated on Oct 10, 2024

Kentik and OpenText Network Operations Management are competitors in network management and operations. Based on data evaluations, Kentik stands out for real-time network monitoring, while OpenText Network Operations Management is favored for its comprehensive IT management features.

Features: Kentik offers advanced real-time network monitoring, detailed traffic analysis, and anomaly detection. It provides comprehensive network visibility and performance insights. OpenText Network Operations Management includes IT process automation, configuration management, and multi-vendor device support, catering to complex enterprise environments.

Room for Improvement: Kentik could enhance its range of IT management capabilities, develop more robust configuration management tools, and better support multi-vendor environments. OpenText Network Operations Management might improve the simplicity of its deployment, optimize user interface for ease of use, and increase the speed of real-time data processing.

Ease of Deployment and Customer Service: Kentik offers cloud-based deployment, minimizing setup complexity and providing efficient customer support. OpenText Network Operations Management requires complex on-premise deployment but offers comprehensive support for large-scale enterprise systems.

Pricing and ROI: Kentik is competitively priced, focusing on network efficiency and reduced operational costs for quick ROI. OpenText Network Operations Management has a higher initial cost due to extensive capabilities, delivering substantial ROI through broader IT operations optimization.

To learn more, read our detailed Kentik vs. OpenText Network Operations Management Report (Updated: March 2026).

Buyer's Guide

Kentik vs. OpenText Network Operations Management

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kentik

Ranking in Network Monitoring Software

29th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

OpenText Network Operations...

Ranking in Network Monitoring Software

60th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Network Management Applications (18th)

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.8%, up from 0.7% compared to the previous year. The mindshare of OpenText Network Operations Management is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.8%
OpenText Network Operations Management	0.3%
Other	97.9%

Network Monitoring Software

Featured Reviews

Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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AhmedBahgat

Advisor at Saudi Telecom Company

Dynamic discovery and effective network topology make IT monitoring valuable

The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Monitoring operational efficiency is easy."

"Collecting that data and having those metrics first-hand, in real-time, allows us to make an educated decision, versus an uneducated guess."

"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."

"Honestly, it is one of those products that I would suggest to almost any network operator."

"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."

"Technical support is second to none."

"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."

"We haven't seen anything else that comes even close to Kentik's real-time visibility across our network infrastructure, and we've demo'ed everything under the sun."

More Kentik pros

"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

"When it comes to customization, Micro Focus is more mature than its competitors."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

"When it comes to customization, Micro Focus is more mature than its competitors."

"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."

Cons

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."

"The product could strive for more improvements to become closer to perfect."

"Sometimes it's difficult to order the dimensions correctly when trying to make Sankey flow diagrams."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it."

"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

"I would like to see more granular user and security rights."

More Kentik cons

"The user interface is outdated and needs improvement, especially for service and topology maps."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

"It may need a more customizable UI."

Pricing and Cost Advice

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

10%

Computer Software Company

Construction Company

21%

Comms Service Provider

12%

Outsourcing Company

10%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

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What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

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What is your experience regarding pricing and costs for Micro Focus Network Operations Management?

The price is reasonable based on the agreement.

See all answers

What needs improvement with Micro Focus Network Operations Management?

The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...

See all answers

What is your primary use case for Micro Focus Network Operations Management?

I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.

See all answers

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Product Reports

Buyer's Guide

Kentik

March 2026

Download Kentik product report

Buyer's Guide

Network Management Applications

March 2026

OpenText Network Operations Management report

Download OpenText Network Operations Management product report

Also Known As

No data available

Micro Focus Network Operations Management

Overview

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

Kentik

Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

OpenText

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Information Not Available

Buyer's Guide

Kentik vs. OpenText Network Operations Management

March 2026

Free Report: Kentik vs. OpenText Network Operations Management

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