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Kaseya VSA vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya VSA
Ranking in Patch Management
10th
Average Rating
7.6
Reviews Sentiment
4.5
Number of Reviews
32
Ranking in other categories
Remote Monitoring and Management (RMM) (2nd)
SanerNow CyberHygiene Platform
Ranking in Patch Management
19th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (45th), Endpoint Detection and Response (EDR) (41st), Risk-Based Vulnerability Management (16th)
 

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of Kaseya VSA is 6.6%, up from 3.8% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Kaseya VSA6.6%
SanerNow CyberHygiene Platform1.3%
Other92.1%
Patch Management
 

Featured Reviews

Stéphane Guerin - PeerSpot reviewer
Directeur Technique Services Managés - RSI at Groupe Folder
Software management excels with comprehensive modules
We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.  Regarding the patching and software management, for me, it's the best path. We have all the necessary modules for monitoring on the server and workstations. All modules are working well, and for me,…
JU
Information Technology Supervisor at DMCI Homes, Inc.
Can automate updates and manage software licenses more effectively
Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools. Before, we struggled with setting policies and making changes to workstations. Now, we can automate updates and manage software licenses more effectively. We monitor who's using various licenses like Office, CAD, Visio, and Lumion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have all the necessary modules for monitoring on the server and workstations."
"Provides efficient automation."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"Kesaya is highly configurable."
"The training that we received was quite good."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
 

Cons

"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The deployment process could be better."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"One area that could be improved is the documentation, which often contains errors that prevent you from following along, especially during migrations."
"I have encountered scalability issues."
"The stability of the solution is good but it can be improved."
"It's very difficult to update the third-party software on every device."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD."
"Licensing is available on a yearly basis and is priced per node."
"The pricing is quite good and we are satisfied with it."
"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."
"The dollar exchange rate in Brazil is very high, so the price should be better for our country."
"We were looking at a price of $22.50 cents per user."
"Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn."
"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
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Top Industries

By visitors reading reviews
Performing Arts
11%
Computer Software Company
8%
Real Estate/Law Firm
7%
Educational Organization
7%
Outsourcing Company
11%
Manufacturing Company
11%
Financial Services Firm
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What do you like most about Kaseya VSA?
The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
What needs improvement with Kaseya VSA?
I would improve their support system. They can improve their interface, as the GUI looks very outdated. Although they have many features, improvements in the GUI in terms of the front face and the ...
What is your primary use case for Kaseya VSA?
Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed ser...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
What is your primary use case for SanerNow?
We use the tool for patch, application, and vulnerability management.
 

Also Known As

No data available
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Kaseya VSA vs. SanerNow CyberHygiene Platform and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.